Against a backdrop of an order of 6 additional bollard lights, where the lights were not going to be available until late June and after a new deck was installed, Outdoor and Garden lighting (via Cust... See more
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Great customer service. Delighted with my purchase and the process. The light is a quality item and straightforward to install
I was looking for an unusual outdoor light to match a new front door and this is very smart looking and good quality. Very pleased with the appearance although when lit slightly dimmer light than I’m... See more
We had a difficult archway into our London Mews road. Lighting has been a challenge. Two wall lanterns from Ourdoor and Gardening were just right. They arrived speedily and were good value for money.
Company details
Written by the company
The Outdoor & Garden Lighting Company is the largest online retailer of quality outdoor and garden lighting.
Contact info
18 Pillings Road, LE15 6QF, Oakham, United Kingdom
- 01572 720599
- sales@outdoorandgardenlighting.co.uk
- outdoorandgardenlighting.co.uk
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Hasn’t replied to negative reviews
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Great lights at a great price
Great lights at a great price with speedy well packaged delivery
the right product at the right price
the right product at the right price, combined with prompt delivery. m
If you wish to send my review to Paypal please feel free to do so. I actually ordered then cancelled …but will reorder from you and never use PayPal ever again for anything.
I actually ordered then cancelled the order through no fault of yours. I happened to be starting a battle with 'PayPal' to recognise it was immorally unfair of them to insist I spend £17 at my cost to return to the Chinese maker the rubbish that was sent on to me after the thieves had stolen my 'tracked' ordered £71.99 priced '90.000 LUMEN TORCH', and sent on to me a substute relabelled package that my ordered torch would not fit into, just to hide the point in transit where my torch was stolen. When I have finished with PayPal I will get back to you and re-order the lamps and bulbs but pay for them without using PayPal ever again for anything.
Porch light
This light was ordered on line and came within the time stated. I’m very pleased with it. Can’t wait to get it fitted in the porch.
I love my lights and a fast delivery 🚚
Was able to speak to the shop for…
Was able to speak to the shop for advice and made easy online order. Goods shipped and arrived by DPD a couple of days later. Excellent all round service. Thank you.
What a shambles!
Terrible service from the outset.
When initially placing order via web site, site stated products had a lead time of 2-3 working days BUT then received an email stating a 14-16 working day lead time.
Responded to this email requesting order to be cancelled but no response received. Chased again via email a few days later and still no response.
Have tried ringing them on multiple occasions with no answer.
No credit been refunded even though order placed roughly two weeks ago.
Terrible, terrible service - will not shop from here again!

Reply from outdoorandgardenlighting.co.uk
Very nice appearance of lights- look…
Very nice appearance of lights- look like glass but don’t break if you drop them like the glass ones do .
It looks like a nicely made lamp. Fitting it will prove it or not. itemThe item seems OK but the instruction…
The item seems OK but the instruction sheet supplied in mostly irrelevant, and more important things like chain adjustment and fitting it are missing.
The hanging plate is designed for attaching to a porch ceiling or similar and not for use in the garden or on a pergola, which is what I wanted it for. A bit of creative installation will be required.
I was not impressed to get request for a review before the item arrived.
Good quick delivery
This light is stylish and practical, but the Bluetooth speaker has no bass.
Lovely light , easy to use and charge . Light looks good , but speaker has no bass!
Excellent service
Unfortunately 2 of items were broken in transit, no fault of the supplier, they rectified this immediately without hesitation, very professional. Placed my second order already.
An honest and courteous company
An honest and courteous company
But my parcel was delivered to a neighbour, even though I was home
A good product at a fair price .
Highly recommended
Nice quality product, competitively priced.
Well packaged and prompt delivery.
Would definitely purchase from this company again and wholeheartedly recommend.
Excellent quality product
Light not as good a quality for price…
Light not as good a quality for price paid and extra bulbs paid for were not included.
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