Outdoor Furniture Plus Reviews 

358
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... See more

Rated 5 out of 5 stars

While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... See more

Rated 5 out of 5 stars

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more

Rated 5 out of 5 stars

After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... See more

4.6

Excellent

TrustScore 4.5 out of 5

358 reviews

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4.6

All reviews

(358)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

It been a month since I received an…

It been a month since I received an email that my order had been approved. Since I have gotten no notice about my order.

October 24, 2025
Outdoor Furniture Plus logo

Reply from Outdoor Furniture Plus

Hi Linda & Charles. I'm so sorry for any confusion you may have had. We don't tend to send a lot of spammy emails that don't mean anything. If you ever have any questions on the status of your order, please reach out and we are happy to give you personal attention.

In looking at your order, it actually shipped out yesterday. Probably before this review was submitted. It takes about a day for the information to cycle through and get updated in our system but look for an email from us a little later today with the shipping information.

We hope that you enjoy your new dining chairs!

Holly

Rated 5 out of 5 stars

Proactively, Holly helped avoid a mistake in my order - Thank you!

While I have not received our order yet the experience has been great thus far.

After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cushions for our Berlin Gardens pieces.

Her inquiry helped find a mistake in my order helping to avoid self inflicted frustration later.

I very much appreciated Holly’s proactive approach.

October 31, 2025
Rated 5 out of 5 stars

Customer Service Excellence

My call with John was wonderful. John was very accommodating with excellent customer service. Wish everyone was as attentive and professional. Thank you, John!

June 30, 2025
Rated 5 out of 5 stars

Absolutely beautiful!

We just received the white cedar glider just before noon today. The 2 boxes had everything we need to put it together and all was in perfect condition. We’ve decided to stain/waterproof everything before we put it together since it’ll be easier on our backs to do a thorough job. We look forward to getting a lot of use out of this for years to come. We’ll add a picture once all is completed.
Came back to our interview and there is no link to add a picture. Toobad because it is so beautiful!

June 29, 2025
Rated 4 out of 5 stars

So far

So far, so good. Haven’t received our riviera slings yet but look forward to that. Have watched the YouTube video which I think will help alot.

June 2, 2025
Rated 5 out of 5 stars

Only sling replacement to fit our patio chairs

After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will they replace the only sling that will fit out chairs but they messaged the day after my order to make sure I was buy the only replacement that would fit our chairs!

April 8, 2025
Rated 5 out of 5 stars

You guys (and gals) did great!

First, your company had exactly what I was looking for. The information on the cedar swing was very clear. The transaction went smoothly and there was excellent communication with your organization afterwards. In fact, I was rather surprised when I received notification that the swing had been shipped- just two days after my purchase. That's excellent customer service and support! Not many organizations do it as well as you have.

March 13, 2025
Rated 3 out of 5 stars

Ok to put together

Ok to assemble. Delivery quick. Some holes not pre drilled. Had to guess on all cross pieces. Solid once assembled.

December 23, 2024
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Reply from Outdoor Furniture Plus

Hi Jack. Thank you for your comments. You are correct, these swing sets do not have all of the holes drilled on purpose. The maker of these has found that there are certain things like that customers like to customize. One being the angle of the arm on the swing and another being the cross bar on the legs. The higher you place the crossbar the lower the swing will sit. I'm so sorry if this posed a problem for you but customers are always welcome to give us a call when assembling and we are happy to help walk you through your decisions. Happy Holidays and I know you will enjoy your swing for years and years to come! Holly

Rated 5 out of 5 stars

The website makes it easy to find what…

The website makes it easy to find what you want with no trouble. I had been searching for a planter for a little specimen tree and I found exactly what I wanted. The finish is super smooth and beautiful! It arrived quickly and was even better than what I had hoped for.

November 6, 2024

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