We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... See more
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While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... See more
I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more
After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... See more
Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
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Replied to 100% of negative reviews
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A-plus customer service!
Although our furniture arrived slightly later than initially anticipated, the responsiveness and courtesy that was demonstrated by customer service when I inquired about the shipment totally overshadowed any inconvenience of the delay. They demonstrated interest in my concerns, gave accurate answers and even asked if there was a specific date or event for which we needed this furniture. We will continue to use OFP for all of our outdoor furniture needs, as we live in a relatively rural area and our ‘Brick and Mortar’ choices are quite limited to only big box stores. Customer service sets this business apart and makes them a pleasure with whom to do business. Order with confidence.
Great product as well as easy to order…
Great product as well as easy to order on line, quick ship also.
BEST Customer Experience!
Holly was incredibly patient and super knowledgeable and went above and beyond in helping with color selection, material, etc. And after having failed with other stores, this was a painless experience and we are so excited for our outdoor furniture to arrive!
The product is beautiful along with…
The product is beautiful along with great customer service support!! They made my experience so easy!! I will definitely be returning to purchase more products!
I just ordered it 2 days ago
I just ordered it 2 days ago. I have not received anything but an invoice of what I ordered. I can not give an honest review yet
Holly made it easy for us!
Holly made it easy for us to place an order. In a world of online choices, her personality made me call back and do it in-person.
I’m very happy
I’m very happy with the quality of the cushions we replaced and also the customer service. I called to get help matching the colors for the new cushions and they went above and beyond to help me. I would absolutely recommend and will definitely be a returning customer.
Helpful information and fast delivery!
GREAT OUTDOOR FURNITURE
Good morning
I spoke with John and he was very honest and helpful. Great to deal with Thank You very much. Mike S.
Outstanding customer service
Outstanding customer service, pricing, to placing the order and delivery (FAST)!
These folks are by far the BEST!
Yes I can't wait to get it
John was super helpful and amazing to…
John was super helpful and amazing to work with! He made my order simple! I give him a 5+ star!
I really appreciate the customer service
I really appreciate the email urging me to contact customer service and confirm measurements got the replacement slings I purchased. They could have saved me a lot of money and stress had I made the mistake in measuring. I didn’t, but I really appreciated the diplomatic request to confirm
The process to order was simple and the…
The process to order was simple and the product was to me quickly.
Great service, quality products!
I saw iron patio chairs by Woodard, online, that I really liked and they were not available in my area to go and try. Outdoor Furniture Plus had the best price for 2 of them so I called and spoke to a representative who was so wonderful and gave me lots of extra information which reassured me they would be a good choice. They arrived in less than a month, perfectly and safely packed and communication throughout the process was outstanding.
Really great experience.
Shopping was easy.
Set I wanted was unavailble, but the selection is great so it was easy to find something else. Simple to put together. Strong ployresin materials. Looks great on my patio.
Sales person got right back to us
Sales person got right back to us. She answered all our concerns and was able to split our order as we requested.
The ordering process was easy to…
The ordering process was easy to complete. When I called with a question it was answered quickly and the representative was very helpful. Now I am waiting to see if the delivery goes as well.
Returning Customer
Very helpful. Returning customer. Sales team were able to ensure additional pieces would match previous order. I expect nothing but the best and I have not been disappointed.
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