Outdoor Furniture Plus Reviews 351

Your website was easy to navigate through and complete my purchase.

Holly could not have been more helpful or easy to work with. She knew exactly what I was searching for and sent me an email with fabric choices, which made my buying process much quicker and easier. She was knowledgeable and so friendly. After sales communication has been excellent as well. I really felt she went above and beyond to help me.

Superb customer service. I was surprised how quickly I received a response from my email. Holly was outstanding, very professional, knowledgeable and kind. Can’t wait for our order to arrive.

John in customer service was the most thorough person I have dealt with, he followed up, emailed me, and called Berlin Gardens on my behalf. It was a pleasure doing business with him.

Product was easy to find and easy to order.

This is my second purchase from your company. Working with Holly is a pleasure as she is so helpful and professional.

The website was easy to use, products were arranged logically, and checkout was a breeze. Feedback and follow up were also prompt and pleasant. I am sure I will purchase more things in the future.

Easy to order, and I like the fact you don't sugar-coat it will take a long time to get product I ordered.

It seems to me that OFP ads popped based on my previous searches. The website was easy to use. The terms and conditions scared me off. I talked to Holly with customer service who was nice, helpful and professional. She calmed my fears and I made the purchse. Now I wait to see if Fed Ex arrives sooner or later.

Personable, knowledgeable, professional great service. Holly is very very good at her job

Several questions were quickly answered over the email with the needed info for me to place my order. Holly was outstanding.

Found a good selection with sizing and other good information.

Easy to order, hopefully the remainder of the process is as smooth!

Purchase process was easy and straight-forward. Product was defined well in the description.

Everything went as expected—John and Holly were very helpful to me with the selections of the finish and fabric. Again thank

Spoke with Mary regarding white cedar swing set. Mary was very polite, knowledgeable, helpful, and patient! She had John call me back to answer a few more questions I had; he was just as professional. Great experience.
American company; American made products- couldn’t be better!

Great buying experience. Website was user friendly & descriptions/dimensions were helpful. Easy to navigate. We found just what we wanted. Can’t wait for it to arrive.

We purchased the teak mat. Most other ones are not as large or just cost too much. This is a great size and quality was as described. Shipping was fast too. Very pleased with our purchase.