We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a small order for some furniture touch-up paint. John reached out to me and left a message to make sure I understood the 2-step process required, which I was unaware of. I spoke with Holly the n... See more
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more
Company replied
While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... See more
Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to use.
Easy to navigate
Easy to navigate and find my desired product. The dimensions listed were very helpful.
Ordering was very easy.
Holly was very personable and helpful
Holly was very personable and helpful; understanding exactly what we were looking for and making suggestions as options that would cut down our waiting time.
Simple ordering process with no issues.
I called to place an order on Saturday…
I called to place an order on Saturday but they were closed. Then I got a call from a lady who had just happened to be there. So I was able to place my order and pay for it with my credit card! Thank you so much
Easy Ordering
Order was easy to make. I especially liked having the PayPal payment option, which made it a quick and safe transaction.
Very Efficient
I ordered this Head board thinking it could be several weeks, it arrived in 3 days it’s perfect for our Lakehome cabin themed bedroom.
We did have it arrive un finished, we perferred it that way and it was packaged nicely.
Easy to assemble! We definitely will order additional pieces to complete our room.
Ordering was easy and quick on the…
Ordering was easy and quick on the website. Unfortunately, the product I ordered was being discontinued in the color that I wanted. However, I was given knowledgeable assistance from the help desk and within an hour I was able to find another color that would work. So far, I am a happy and satisfied customer.
It was quick an easy!!!
So far so good!
Very easy website to navigate and find what we were looking for. fingers crossed the furniture ships in a timely fashion and wont be too difficult to assemble. So far So good...
I ordered the wrong size table
I ordered the wrong size table. I called and canceled the item quickly. They immediately refunded me.
Excellent experience.
Easy to use and quick
Excellent experience
Excellent experience. Found what I was looking for immediately as everything is very well laid out. Made the purchase without any issues.
Holly was so easy to order from and…
Holly was so easy to order from and work with Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








