Outdoor Furniture Plus Reviews 351

Excellent customer service!!!
One piece of our order didn’t arrive with the rest. According to their records it was shipped, but somehow it never made it here. I spoke with a super nice representative and they promptly (and I mean PROMPTLY) sent a replacement. We recently bought a fixer-upper home and more often than not we’ve had problems with customer service. It’s so refreshing to work with a company that does the right thing!!!

Easy website, excellent price.

Holly in customer service was outstanding…. She was very professional and helpful in answering all of my questions. Very pleasant experience…

From the moment I contacted Outdoor Furniture Plus, not only was the response quick, but the follow up was excellent.
Thank you Holly, for a great experience and excellent customer service!

The video that demonstrated how easy it is to put swing together really sold me!

Great service
Answering all questions pleasantly
Can’t wait to receive table and chairs
Teresa B

A very nice quality swing. A fair price. FAST shipping. Very pleased

Website easy to use and check out was simple to use. Received a quick response email with all forthcoming info on my order.

Great online purchase and web site

1) when I search by product #, I shouldn’t have 133 results. That’s the entire point of searching by product number right?
2) The spelling and grammar of your emails is pretty embarrassing and does not show professionalism
3) asking for a review before I am even given a shipping notification is pretty gutsy in assuming I would be truthful in the review

The webpage was easy to navigate. Prices were very reasonable. Product appears to be of fine quality..

We received the table that connects to the two chairs we purchased for our patio. We expected this to come in early spring with one of the chairs we ordered. Just got the table but no reason to need the chair just yet. We have room in our shed for the table top and are looking forward to getting into spring so that we can set up our patio! This is very nice quality furniture. It will last us a long time.

The staff at Outdoor Furniture Plus are very helpful!! And their product lines are high quality.

It was easy to find what I was looking for and purchased

The web site was easy to navigate. The staff was friendly and responded right away if I had any questions or concerns... excellent customer service!

Communication around expected delivery was excellent. Price is in line with the market. Good customer service.

THe arbor is lovely. Strong and well made. The company thought of everything you’ll need. Screws, driver bit, very nice directions. It was packaged well and very thoughtfully so the arbor was secure.
I wish I had a photo of it placed with my Honeymoon climbing rose on it but it’s a work in progress right now, I still have to prime and paint it to match my white picket fence and place and attach to my fence. We get heavy winds here and it needs to be stable.
I wish an anchor came with the arbor for the legs, only thing I wished when I opened the box.

Thank you so very much.

Placed our order with John since I called to confirm multi-color options. He was very knowledgeable about the products they sell. The price was better than most other places.

This was truly a painless process. Ordering on line was easy. I received exactly what I ordered. Communication with the company was good. Continued communication during the delivery process. Pricing is more than competitive. We received our delivery in less than one month.
We purchased four balcony height swivel chairs. Assembly was not complicated, though matching some bolts was a bit difficult. They seem adequately comfortable for our dock and we look forward to many years of enjoyment.