Outdoor Living Today Reviews 

389
TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

The 8x12 Garden in a Box is not engineered well enough to withstand the weight of all the soil plus the water and ice. Mine started coming apart in 2-3 years, and I am now in the process of dismantlin... See more

Rated 5 out of 5 stars

Great high quality cedar shed and prompt shipping (to Northern California). My husband had fun putting it together and compared it to a life sized Lego set. Got a much better price buying direct than... See more

Rated 3 out of 5 stars

Some of the window muntins were warped, the heat must have melted the plastics. The framing for the floor was more narrow than then plywood provided so had to make ajustements. There is definitely not... See more

Company replied

Rated 5 out of 5 stars

8x8 Raised Vegetable Garden Kit We found this online, and immediately decided to get one. It had positive reviews from other customers, so we took a chance. Ordering was easy, delivery was quick, ass... See more

Company details

  1. Garden Building Supplier
  2. Carport and Pergola Builder
  3. Gazebo Builder
  4. Shed Builder

Written by the company

At Outdoor Living Today, our vision is to craft outdoor spaces that are an extension of your life and inspire mindful living. We specialize in premium Western Red Cedar kits that combine functionality, durability, natural beauty, and value. Every design is thoughtfully crafted to help you create a space that grows with you. Our products are proudly built in North America (Canada) using locally sourced Western Red Cedar and environmentally responsible manufacturing practices. From modern studios to classic garden sheds, we deliver reliable quality you can trust.


Contact info

3.7

Average

TrustScore 3.5 out of 5

389 reviews

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3.7

All reviews

(389)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my new shed!

Clear instructions, very well built. It gave me confidence in my carpentry skills and is the pride of my little place. thank you!

October 18, 2019
Unprompted review
Rated 5 out of 5 stars

The pergola is exactly what I wanted and hoped for

The pergola is exactly what I wanted my son in law and a friend put it up in about 8 hours or so.
I used cetol on all the pieces in my garage and am extremely happy with the final product. Everything went together easily and all the hardware was included.

October 18, 2019
Unprompted review
Rated 3 out of 5 stars

Alright

Some of the window muntins were warped, the heat must have melted the plastics. The framing for the floor was more narrow than then plywood provided so had to make ajustements. There is definitely not enough caulking provided for work, instruction manual could be upgraded and pieces better identified. Overall ok but one needs to be pretty handy and savy to build even if it comes assembled.

October 18, 2019
Unprompted review
Outdoor Living Today logo

Reply from Outdoor Living Today

We appreciate your comments! Regarding the windows, please note that our window manufacturer just advised that we were shipped some windows with faulty mullions which could not be identified at time of receipt. Please contact our customer service 888 658-1658 and we will be happy send replacement mullions. We also appreciate your comments regarding the caulking which we have taken under advisement as well as the floor frame. We always do our best to label all the pieces, but will certainly take it under advisement.

Rated 5 out of 5 stars

ODL called me a couple of times since…

ODL called me a couple of times since this was their first shippment to Iceland and were really helpful, I am still in the process of assembling the product and so far everything has been in order and the product is up to my expectations.

October 18, 2019
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. Excellent service. Clear instructions. Everything fit together properly.

We have two OLT products: a gazebo and a pergola.

Very happy with both.

October 18, 2019
Unprompted review
Rated 5 out of 5 stars

Delivery was excellent!

The only real contact I had with OLT was from deliver. It was very well organized and professional. I was very pleased with it.

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great design, instruction, product and service

Great product, awesome customer service and very well thought out design and instructions. My wife and I were able to stain, and build a 20'x8' Pergola and a raised garden ourselves! Highly recommend Outdoor Living Today!

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Fun to assemble and beautiful

Fun to assemble and beautiful! Make sure those few shingles you must install do not have space under them or they will split. Shim them where possible as the preinstalled shingles can very in thickness significantly from the customer installed ones. This thickness variation will cause shingles to not sit flush on the overlaps, and those gaps will cause the shingle to split when nailing it down.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Excellent Experience! Quality product and their customer service team was outstanding...right down to the delivery. I am very happy with my purchase!

October 10, 2019
Unprompted review
Rated 3 out of 5 stars

Bad after sales customer service

We purchased the garden box through Costco. OLT had great pre-sale customer service: they answered all of our questions and gave us tips for installation.
We received the package and had issues with the quality of product. Sent them an email with pictures and no one bothered to get back to us...

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Repeat buyer

I've purchased small toolsheds from this company a few times for work projects. They consistently have great customer service, clear directions, and durable products.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Best customer contact ever

Great quality product (cedar storage shed) and absolutely fantastic personal customer service! I would buy from them again in a heartbeat.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Very nice greenhouse.

My greenhouse is finally complete and ready to use. We only worked on it part time. So it took awhile. I stained it and then we added grow lights and anchored it to tile flooring over gravel and sand. Everyone, who sees it, says it is the nicest one they have ever seen in someone’s yard.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Customer service is out of this world…

Customer service is out of this world (thank you Ute!). The gazebo is almost a joy to put together; everything fits like a well made puzzle, and the instruction manual is clear, with precise step-by-step pictures. Packaging is excellent; we had to wait for the stonework to be done, and in the process the gazebo saw two winters with temperatures dropping below -30 Celcius and lots of snow. When we opened it this spring, it smelled and looked as if it was shipped yesterday. It was still in pristine condition! This gazebo is of great quality and old fashioned, precision, craftsmanship. We love it!

September 23, 2019
Unprompted review

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