Outdoorsiness.com Reviews 116

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Finding quality commercial pool furniture was easy here. The new pool chaise lounges are stylish and extremely durable, which is essential for our business. We also grabbed a sturdy square picnic tab... See more

Rated 5 out of 5 stars

I ordered the 5' log swing. The item came in the expected timeframe and was fairly easy to assemble. I was able to put it together by myself with no help. The swing is beautiful but more important... See more

Rated 5 out of 5 stars

As a small business owner, I needed reliable and attractive furniture for our resort. I came across Outdoorsiness and decided to try their commercial pool furniture. The furniture is durable, stylish,... See more

Rated 5 out of 5 stars

We were looking for an R.V. power connector and found the right one at Outdoorsiness. It was the right one for our installation, priced reasonably, AND in stock ready to ship. We ordered, it was shipp... See more

Company details

  1. Outdoor Furniture Store
  2. Camping Store
  3. RV Supply Store

Written by the company

Everything You Need For The Outdoor Hospitality Industry from RV Parks, Campgrounds, Resorts, Hotels and more. Pool furniture, cedar furniture, electrical supplies


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RV Outlet Panel

I ordered an RV outlet panel with 50/30/20A receptacles. Stated lead time was 6-8 weeks. It took a little longer than 8 weeks but was worth the wait as the panel is very high quality.

April 14, 2022
Rated 5 out of 5 stars

I have looked and looked for a sturdy…

I have looked and looked for a sturdy chair like this. Lots of flimsy stuff out there. This chair feels as good as it looks. Sturdy and comfortable. I bought one and it lived up to my hopes. I decided to get 3 more cause this is a good price for this quality of chair.

October 12, 2021
Unprompted review
Outdoorsiness.com logo

Reply from Outdoorsiness.com

Thank you for the review! We are appreciative of your business and hope you enjoy the chairs you ordered

Rated 5 out of 5 stars

Fantastic Customer Service

The customer service was fantastic, and the product we received was what we ordered and wanted. The manufacturer was very backordered and didn't make Outdoorsiness aware until well after our order was placed, so it was frustrating how delayed the delivery was in the end. However, your rep kept me apprised of the situation, was very patient with my numerous inquiry emails, and was usually very quick to respond! If the communication had not been so good, I would have cancelled the order and looked elsewhere. Thank you to your rep that handled our order - and the rest of the Outdoorsiness team - for stellar customer service!

July 23, 2021
Rated 1 out of 5 stars

I ordered 2 RV Pedestals from…

I ordered 2 RV Pedestals from Outdoorsiness in April. I was immediately charged, but have waited 2 months to receive these products. In May, I was told they would arrive June 20th. When they did not arrive, and I was once again forced to reach out to Outdoorsiness, I was not given any concrete information on the status of my order. When I recontacted and said I would be notifying my credit card company of a possible scam (I also questioned the unprofessional nature of the "company's" website and customer service), I received an email notifying me that my order would be cancelled. I returned this email with another request for an order status. The following day, I received an email telling me my order was expected to be filled June 30th, followed by an email stating "scratch that" your order has been cancelled and allotted to another customer. This after waiting over 2 months and having been charged for MY order.

June 23, 2021
Unprompted review
Outdoorsiness.com logo

Reply from Outdoorsiness.com

We are extremely sorry for the misunderstanding on shipping times. Our lead times are shown on our product page, with a pop-up on this specific product and on our order confirmation emails. While we understand your frustration, we unfortunately, had to cancel the order due to your credit card dispute. If you would like to replace the order, please let us know and we will do everything we can to assist you. We appreciate your feedback and if you have any further questions feel free to reach out.

Rated 5 out of 5 stars

Satisfied in every way!

I am so happy to be able to write a review for Outdoorsiness! Everything about your company and your product was perfect.
I needed 6 pool chairs for my son's wedding on June 12th. I started looking to order them about 3 months ahead of time, but soon realized that every company was back logged due to COVID, except Outdoorsiness. I loved the fact that I could actually call your company and talk to someone about my order. I spoke a real live person, who assured me that the company could have them manufactured and delivered by the first week in June.
They did indeed come in time! They were extremely well packed and covered in blister pack wrapping for protection. The light blue mesh color with white trim looks fantastic next to the pool and completed the decor for my son's outdoor wedding. The chairs are very sturdy and extremely well made.
Thank you so much for your careful attention to every detail!
An extremely satisfied customer,
Kathy

June 19, 2021
Rated 5 out of 5 stars

I can't thank you enough

I can't thank you enough! My entire experience with your company was a pleasure. Firstly, your website made it easy to find the chairs I was looking for and place my order without trying to sell me random products or add ons that leave a customer confused and wondering if the product they ordered is in fact complete. Next, your customer service people replied to my emails promptly answering my questions and allaying my concerns. My order arrived exactly when it was promised and it was packaged beautifully protecting my purchase, which was exactly what I ordered! Finally, the quality and craftmanship of the chairs is outstanding. These chairs are worth every penny I paid and I wouldn't hesitate to order again. Thank you!

June 17, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look