OUTLAWS. Amsterdam Reviews 2,703

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 848 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, excellent craftsmanship, and appealing designs. Many appreciate the comfortable fit and the substantial feel of the items, often receiving compliments when wearing them. The ordering process is frequently described as smooth, with many customers expressing satisfaction with their purchases and a strong intent to buy again. Reviewers also highlight the exceptional customer service, citing prompt and efficient responses to queries and issues, such as address corrections or sizing problems. Delivery service is generally viewed positively, with items arriving well-packaged and on time. However, some people were dissatisfied with delivery times, reporting significant delays and issues with tracking. A few customers also mentioned receiving items that did not match the advertised color or arrived in a damaged condition, leading to concerns about product quality and customer support responsiveness in those instances.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the superb quality, craftsmanship, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the superb quality of items, noting... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

Outlaws Amsterdam is a great company to deal with. Their range of pieces is second-to-none and every single item I’ve bought from them is beautiful, fits perfectly and feels very comfortable to wear.... See more

Company replied

Rated 5 out of 5 stars

As always the peice itself was perfect. Had a real weight to the ring which a lot of other companies don't seem to have. I thjnk this was my 5th or 6th peice from Outlaws Amsterdam and I will be buy... See more

Rated 5 out of 5 stars

I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great quality and just as described

Great quality and just as described. Customer service the best. Highly recommended

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your items are of great quality and exactly as described. Providing the best customer service and ensuring our products meet high expectations is a top priority for our team. We truly appreciate the high recommendation and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Great Products and Buying Experience

From finding Outlaws on Socials, to perusing their offerings to buying and receiving the products, very pleased with the experience.

I bought three necklaces. Viking Compass, Anubis Ankh, and Ankh. All well made and beautiful sturdy pieces. No complaints and will likely buy again.

March 17, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you had such a seamless experience from discovering us on social media to receiving your necklaces. Providing sturdy, well-made pieces like the Viking Compass and Ankh designs is a top priority for our team. We truly appreciate your support for the brand and look forward to helping you again in the future. Thank you for the trust.

Rated 4 out of 5 stars

The gear is amazing

The gear is amazing love the quality and the styles customer service is brilliant it would been 5 star but the delivery took such along time for the gear to arrive longer than expected but Iam happy with my ring chain and bracelet.

April 11, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you love the quality and styles of your new ring, chain, and bracelet. Providing brilliant customer service is a top priority for our team, and we are glad that part of your experience was positive. We sincerely apologize for the delivery taking longer than expected and appreciate your patience. Thank you for the support and for the trust you placed in our brand.

Rated 5 out of 5 stars

Good price

Good price
Fast Delivery
Good Quality
Fits perfect

April 11, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are happy with the quality, price, and fit of your items. Ensuring fast delivery and a perfect fit is a top priority for our team. We truly appreciate the positive feedback and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Quality all round!

Made quite a large order with the guys at outlaw and every single piece is such good quality, bought 5 rings in total and a bracelet and I'm so happy with each one.

April 1, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are so happy with every single piece from your order. Providing high quality across all five rings and your bracelet is a top priority for our team. We truly appreciate the support for the brand and the trust you placed in us for such a large order. Thank you.

Rated 5 out of 5 stars

Great quality jewelery

Great quality jewelery.
Ring that I bought is just great.
Fine finish and a pleasure to wear.

April 9, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are happy with the quality and fine finish of your new ring. Ensuring our pieces are a pleasure to wear is a top priority for our team. We truly appreciate the positive feedback and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Professional

Professional. From the very start till the end of our email exchange. Looking forward to purchasing more stuff from their collection.

April 10, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you found our communication professional throughout our entire exchange. Providing a seamless experience from start to finish is a top priority for our team. We truly appreciate your support and look forward to helping you add more pieces to your collection. Thank you for the trust.

Rated 5 out of 5 stars

I ordered an item that was out of stock…

I ordered an item that was out of stock by the time it was supposed to be shipped to me. I wrote to outlaws and they offered to refund the money , that I pick something else, or just wait until the item was back in stock. I said I’ll just wait and they told me it could be up to 3 months. Two days ago there was a delivery with my item! They didn’t forget about me,
I was so happy and I’m really impressed. I will definitely order from them again.

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you were pleasantly surprised by the early arrival of your item. Keeping our promises and ensuring that every customer is looked after is a top priority for our team. We truly appreciate your patience and the fact that we could impress you with our service. Thank you for the trust and for your support of the brand.

Rated 5 out of 5 stars

The Great Goat

The ring I bought is gorgeous, definitely the best I've ever owned. It fits perfectly, and shipping was fast and efficient. The details are meticulous and intricate. Absolutely beautiful!

April 10, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your new ring is the best you have ever owned and that it fits perfectly. Providing meticulous details and ensuring fast, efficient shipping is a top priority for our team. We truly appreciate your kind words and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Great Customer Service.

Communication is amazing with these guys, I have a slight problem with my order and they really are on the ball, back in touch within minutes. Great quality product too, hopefully all will be resolved soon.

April 10, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you find our communication amazing and that our team responded within minutes. Providing high quality products and being on the ball when it comes to resolving issues is a top priority for us. We are confident that everything will be fully resolved soon and truly appreciate your patience and support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Great customer service

Great customer service, great pièces and fit well.
Also if you order a ring you will find a rubber fitting ring if you have any doubt of your ring size

April 1, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are happy with your pieces and that they fit well. Providing excellent service and including a silicone sizer for peace of mind is a top priority for our team. We truly appreciate the positive feedback and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

ALWAYS AMAZING 🔥🤘

April 9, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are consistently happy with your experience. Maintaining that high level of quality and service is a top priority for our team. We truly appreciate your energy and your continued support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Very quick response to my email.

Very quick response to my email.
The necklage I wanted is not in stock yet, but the response per email was quick, nice and helpful.

April 8, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you found our response quick and helpful. While the necklace you have your eye on is not in stock yet, providing clear and friendly communication is a top priority for our team. We truly appreciate your patience and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

Absolutely THEE best quality materials!

Absolutely THEE best quality materials!
Awesome customer service!
Efficient website purchase procedures!
Timely shipping!
All around great stuff!
Fitment is dead one !

April 9, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are happy with the quality of our materials and the accuracy of the fit. Providing efficient service and timely shipping is a top priority for our team. We truly appreciate the positive feedback and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

The St Michael piece is my daily

The St Michael piece is my daily. I shower with it and had it for months not and hasnt lost its shine. Even if it did Im sure it would patina very nicely

February 28, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Robby,

Appreciate you sharing this, brother.

Good to hear it’s holding up strong for you and becoming part of your daily. That’s exactly how it’s meant to be worn.

Respect for putting it to the test like that, it’s built for it.

Appreciate you, Sam

Rated 5 out of 5 stars

1st class service and product

The communication from start to finish by the company was 1st class, wasy to track my item and quick delivery. I lkve the chain and pendant and will certainly be back to buy more.

April 7, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Appreciate you taking the time, brother.

Good to hear everything ran smooth from start to finish and the piece landed right. That’s what we aim for every time.

Looking forward to having you back.

Appreciate you, Sam

Rated 5 out of 5 stars

I’ve been getting rings from outlaws…

I’ve been getting rings from outlaws for years and they’ve NEVER dissapointed me.
The last batch was simply superb

April 8, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Victor,

Appreciate you sticking with us, brother.

Means a lot to hear we’ve been consistent for you over the years and that the last batch hit right. That’s what we stand on.

Appreciate you, Sam

Rated 5 out of 5 stars

Amazing customer service & rad product

Amazing customer service & rad product. Stayed in contact with every step. Word of advice, take the green exchange if you need to return an item. Customs fees & international shipping can be brutal.

March 18, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Shane,

Appreciate you taking the time.

Good to hear the support stayed solid throughout and the piece delivered. And yeah, international returns can hit hard, glad you shared that tip.

Appreciate you, Sam

Rated 5 out of 5 stars

Great quality

Great quality, and love the details. I bought a ring and necklace.

April 7, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you are happy with the quality and the details of your new ring and necklace. Providing high quality craftsmanship and intricate designs is a top priority for our team. We truly appreciate the positive feedback and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

After I had a fault with 1 of my…

After I had a fault with 1 of my necklaces, may I point out i brought 7 in a order. I emailed the team and explained the problem etc, to my surprise I got a email back in afew hrs and more follow up emails after. I must say I don't usually leave reviews on products I buy from stores etc, but the service i have received from this company is more than 100% and would use again to buy more products. And I would fully recommend to others.

April 7, 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you had such a positive experience with our team after reaching out about your order. Providing rapid follow-up and ensuring every customer feels supported is a top priority for us. We truly appreciate you taking the time to leave a review and for your high recommendation to others. Thank you for the trust and for your continued support of the brand.

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