Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great purchasing experience through these legends. The emails and banter back and forth. They live thier roles. Website is well designed and the goods themselves are top notch, there's no difference b... See more
Company replied
The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more
Company replied
the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The best company and employees
I have already written a review, but these people deserve it.
They have helped me so well through everything.
I had to reorder the ring I wanted 3 times because I ordered it the wrong size twice, but throughout all the processes of refunding and reordering these people have helped me so so much and were super responsive and respectful, they were kind and eager to help me out with any questions I had.
I live in the Netherlands so the delivery is done via DHL and if they don’t have any hiccups then I can literally have my order delivered the next day.
I had even written them a very personal thank you and they even took their time responding.
The ring itself is made out of amazing quality and it looks so beautiful and unique and it fits perfectly now.
I’ll definitely buy more jewelry from this company in the future.
-Scott
June 11, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Taking the time to write a second review is an incredible compliment, and hearing that our crew could guide you smoothly through those size swaps means the world to us.
We know how frustrating it can be to get the wrong fit, so being highly responsive, kind, and eager to help with refunds and reorders is exactly how we want to look after you. It is also awesome to hear that the local DHL delivery got the perfect size to your doorstep in the Netherlands with lightning speed.
Reading your personal thank you note was a highlight for the team, and we are stoked that the ring fits flawlessly now, delivering the amazing quality and unique look you were after.
We look forward to hooking you up with more jewelry in the future
Undeniable quality
Undeniable quality. The bracelet I choose was smaller than I had anticipated lengthwise, but the communication to address my concerns was incredible. Will definitely order again.
June 11, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Appreciate you, this is exactly what we build for.
Glad the piece still hit, and even more that the team got you sorted properly when it mattered.
That’s how it should be every time.
Ordered both orthodox Crosses & the…
Ordered both orthodox Crosses & the eternal bond. Quality seems well, pendants are a little bigger (which is a good size for them to be seen while wearing) chains were kinda plain but again good quality around 24 inches. They are holding up well thus far. Great quality and price.
May 20, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Glad to hear the Orthodox Crosses and Eternal Bond lived up to expectations and that you're enjoying the larger pendant size. We always aim for pieces that carry some presence when worn.
Also great to hear they're holding up well for you so far.
Thanks again for the support and for riding with the Outlaws crew.
Great company
Great company, quality products. I had a problem with sizing and it was dealt with quickly and easily. Delivery is quick also
June 11, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Glad we could get the sizing sorted quickly for you and make it an easy process.
Even better to hear the quality and delivery are hitting the mark too, that’s exactly how it should be.
Thank you for your feedback.
Reply from OUTLAWS. Amsterdam
Short, sharp, and exactly what we like to hear.
Glad the quality and the pieces speak for themselves.
The guys are amazing
The guys are amazing. Always willing to help. Helped me through some complications I had .
June 11, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Means a lot hearing that we could help you through those complications, that’s exactly what the crew is here for.
Glad everything got sorted and you felt supported along the way.
Appreciate the feedback.
2nd order received
2nd order received! More great, solid, hardware:
1. Mirror of Souls pendant: cool details (makes me think about the movies Solomon Kane, and Circle of Iron) Great reminder to self-reflect; been wearing this one a lot.
2 & 3: Guitar Legend ring & Serpent Guitar pendant...Great gifts for guitarists like me ; )-
Thx again, OL Crew!!
May 30, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Appreciate you taking the time to drop this.
Love hearing how the pieces are landing with you, especially that Mirror of Souls pendant carrying that kind of meaning. That’s exactly what it’s about.
And the Guitar Legend + Serpent Guitar pieces as gifts for a guitarist… that’s class.
Glad to have you back for a second order, and even more glad you’re enjoying them properly.
There was a mistake in shipping
There was a mistake in shipping, got forgotten to send the shipment. Honest mistake.
Costumer service was professional and got fixed fast without any problem.
June 5, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Bjarni,
Really appreciate the understanding and the kind words 👊
And yes, in this case an honest operational mistake happened from our side. We’re all human at the end of the day, but what matters most to us is making things right quickly once something goes wrong.
Respect for the patience brother ⚔️
Sam
I was immediately taken by the designs…
I was immediately taken by the designs on offer and grabbed 3 for 2 - two bracelets and a necklace. Then got sucked into the simulation - interested to see where that goes. The jewellery arrived in good time and man, are they cool. They will form part of my gig gear, so still to display them in public. All-round great experience with these guys.
June 9, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Grabbing that 3-for-2 deal on two bracelets and a necklace is a legendary haul, and hearing that they arrived in good time and look incredibly cool is a massive win for the crew.
Getting sucked into the simulation is all part of the journey, and we are stoked to have you along for the ride to see where it leads. Knowing these pieces are going to become part of your official gig gear is a huge badge of honor for us. They are built bold and durable specifically to stand out under the lights and handle the energy of a live crowd.
Good luck with the upcoming shows, and enjoy rocking your new gear on stage.
Customer service is 2nd to none
Customer service is 2nd to none, I have a few items now and hoping for some new items going forward. Love my latest Locked In & Covenant rings.
May 31, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Having customer service that is second to none is exactly what we strive for, and knowing you are building a solid collection with us is a massive compliment for the crew.
The Locked In and Covenant rings are two heavy-hitting, bold designs, so hearing that you love adding them to your daily rotation means everything to the team. We are always working on fresh concepts behind the scenes, so you can definitely look forward to some killer new drops in the future.
Enjoy rocking your latest rings.
Brilliant product and very well made…
Brilliant product and very well made and fast delivery and the order was correct
June 5, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your brilliant product arrived quickly, well-crafted, and with a perfectly correct order is a solid win for the crew.
We put a lot of focus into meticulous quality control and speedy shipping so that everything lands exactly as it should, right from the start. Knowing the entire experience hit the mark for you means everything to the team.
Enjoy rocking your new gear.
First of all: beautiful items
First of all beautiful items!
The service Jack and the whole team are providing is simply awesome! Keep on, going, guys!
June 9, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
It means a lot to hear you’re happy with the pieces, and that the service from the team made a strong impression on you. They’ll definitely appreciate the shoutout.
Thanks for the support.
Great great great
Great great great. Love the product. Wear it daily. Got 3 rings and living with it. Highly recommend, quality is just right.
June 6, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Appreciate you taking the time to share this.
Love hearing you’re wearing the pieces daily and enjoying all three rings, that’s exactly what they’re made for. Even better to know the quality feels right for you.
Thanks for the strong recommendation and support.
I had a wonderful buying experience…
I had a wonderful buying experience with Outlaw even though I didn't purchase anything. I was going to buy a ring a size 12 but I wear size 15. I was going to resize it once I received it. Joanna informed me that their rings were not resizable and recommended that I rethink my plans and cancel my order. She didn't want to see unhappy with my purchase. Thank you, Joanna, and Outlaw for your honesty and employees for looking out for your customers.
June 7, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Really appreciate you taking the time to share this.
Even without a purchase, it means a lot to hear that the experience and support stood out for you. Being upfront and making sure customers end up with something that truly fits them is always the priority, so we're glad that came through in your interaction with the team.
Thanks for the kind words and trust in us.
The support group is really important…
The support group is really important and I feel that we're listened in this case of scenario because I had a bully bed accident with my ring and they're trying them best to take care of me in that important for me so I thank you all of them
June 8, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Going through a bad accident with your ring is incredibly stressful, so knowing that our support crew has been there to listen and take care of you is exactly what we aim for.
We don't just care about getting gear out the door; we care about the people who wear it, especially when things go wrong. Hearing that you feel truly supported and valued during a tough situation means the world to the entire team.
We will keep doing everything we can to look after you and get this sorted out completely.
On the road or in the workshop
I'm a fabricator and a mechanic these rings hold the test of the working day building something custom and on the road on two wheels they hold the test of time 100% great for everyday working and on the open road for long miles if you buy from these guys you will not be disappointed
June 3, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Having our rings put to the test by a fabricator and mechanic is the ultimate trial, and hearing that they handle the daily grind of building custom rigs and logging long miles on two wheels is a massive badge of honor for the crew.
We build our gear from high-grade, durable materials specifically to take a beating on the open road and in the workshop without losing their edge. Knowing they hold up 100% to your everyday working lifestyle means everything to us.
Keep building, keep riding, and enjoy rocking your rings.
Lovely item
Bracelet arrived a little over a week and a half after ordering so I was quite impressed with how quickly it arrived to Ireland. I like something a little different and the twisted bracelet was just that. Good quality and not too bulky as I have smaller wrists. It has not disappointed! 😊
June 2, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Getting your bracelet to Ireland in just over a week and a half is a solid result, and we are glad the delivery timing hit the mark for you.
We love creating unique, standout designs that depart from the ordinary, so hearing that the twisted bracelet gave you that exact point of difference is awesome. Finding gear that delivers high quality and an eye-catching look without feeling overly bulky on smaller wrists can be a challenge, so knowing it fits your style perfectly is a massive win for the crew.
Enjoy rocking your new bracelet.
Helpful and friendly contact
Helpful and friendly contact! And also very quick.
May 21, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Providing a helpful, friendly, and lightning-fast experience is exactly what our customer service crew strives for every day.
We know how important quick communication is when you have questions about your gear, so hearing that the team looked after you promptly means everything to us.
Great customer service and exquisite…
Great customer service and exquisite piece
June 7, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you received great customer service and are enjoying an exquisite piece is a solid win for the crew.
We put a lot of work into crafting bold, high-quality gear while ensuring our support team looks after you properly, so knowing both hit the mark means everything.
Enjoy rocking your new piece
Great quality rings and excellent…
Great quality rings and excellent after-sales service. They replied to my questions very quickly and were very helpful. I would definitely buy from them again.
June 4, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you experienced excellent after-sales service and fast, helpful replies is a massive win for the crew.
We take a lot of pride in crafting high-quality rings, but providing top-tier support after your order arrives is just as important to us. Knowing that the team looked after you properly and that you would definitely buy from us again means everything.
Enjoy rocking your new rings
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