OUTLAWS. Amsterdam Reviews 2,702

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 848 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, excellent craftsmanship, and appealing designs. Many appreciate the comfortable fit and the substantial feel of the items, often receiving compliments when wearing them. The ordering process is frequently described as smooth, with many customers expressing satisfaction with their purchases and a strong intent to buy again. Reviewers also highlight the exceptional customer service, citing prompt and efficient responses to queries and issues, such as address corrections or sizing problems. Delivery service is generally viewed positively, with items arriving well-packaged and on time. However, some people were dissatisfied with delivery times, reporting significant delays and issues with tracking. A few customers also mentioned receiving items that did not match the advertised color or arrived in a damaged condition, leading to concerns about product quality and customer support responsiveness in those instances.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the superb quality, craftsmanship, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the superb quality of items, noting... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

Outlaws Amsterdam is a great company to deal with. Their range of pieces is second-to-none and every single item I’ve bought from them is beautiful, fits perfectly and feels very comfortable to wear.... See more

Company replied

Rated 5 out of 5 stars

As always the peice itself was perfect. Had a real weight to the ring which a lot of other companies don't seem to have. I thjnk this was my 5th or 6th peice from Outlaws Amsterdam and I will be buy... See more

Rated 5 out of 5 stars

I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfection.

Received the three necklaces I ordered after Easter weekend and couldn't be happier with them. The size and weight of the pendants are amazing, and chains look really clean. Will definitely order items again sometime.

April 9, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Glad they reached you well.

It is good to know the weight of those pendants and the finish of the chains hit the mark for you.
Waiting through a holiday weekend is never easy, so we appreciate you sticking with us.

Rated 5 out of 5 stars

Superb service and quick delivery

Superb service and quick delivery! Recemmended:)

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Good to see it arrived so fast.

We push hard to make sure our service and speed live up to the gear we make.
It means a lot that you would vouch for us and recommend the crew.

Rated 5 out of 5 stars

My first stack

Bought the Tentacle, Ace of Spades and Round the world as my first stack. Excellent quality and will be buying again. Have been eying the Ace of Spades as a reminder of moshing my friends and I did at our respective weddings.

April 15, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Respect for that first stack, Grant.

It is powerful to hear that the Ace of Spades carries that kind of weight from such a significant moment with your friends.
We build these to last through the years and the stories they represent.

Rated 5 out of 5 stars

great range of items

Outlaws has a great range of items and I've been lucky enough to enjoy a discount and get three for the price of two!

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

A solid win for you, Alberto.

Landing three pieces for the price of two is the best way to build out your collection.
It is good to know you found enough in the range to make that deal count for you.

Rated 5 out of 5 stars

Extremely cool pieces

As a rock music enthusiastic I consider these pieces of jewellery cool as f#ck!!

April 15, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

That is great to hear.

It means everything when the gear resonates with that kind of energy and passion.
We build these pieces to carry a certain weight and spirit that stands out.

Rated 5 out of 5 stars

The customer service team is very…

The customer service team is very helpful and friendly!

April 13, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Good to hear that. Being there when you need us is part of the code we live by. The team takes pride in making sure every person who reaches out is heard and respected.

Rated 5 out of 5 stars

Love this firm

Love this firm, their jewelry rocks!

Such a great selection of rings, bracelets and chains. They look and feel great and have a great weight to them.

Always delivered in a timely fashion, great prices, and no fuss returns or exchanges.

Outlaws is my go-to for really cool looking gear.

Looking forward to deciding what to pick up next.

Keep up the great work.

April 13, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Good to hear that. Knowing the weight and feel of the pieces hit the mark for you is what we strive for.
We keep the process simple and the delivery sharp so you can focus on the gear itself.
It is an honor to be your go-to.

Rated 5 out of 5 stars

Really good quality rings

Really good quality rings. Good customer service as well.

March 28, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Good to have you with us.
It means a lot that the craftsmanship and our service met your standards.
We put a lot of focus into making sure every piece feels right when it arrives.

Rated 5 out of 5 stars

Third time ordering from here

Third time ordering from this store and they’ve been consistently excellent. I’ve bought most of my rings here, and each time the quality has been spot on. The designs are what keep me coming back, exactly what I was looking for. Delivery has always been smooth as well. Definitely a brand I trust and recommend.

April 13, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your third experience with us was just as positive as the first. Maintaining consistent quality across all your rings and providing designs that match exactly what you are looking for is a top priority for our team. We truly appreciate your continued trust and the recommendation. Thank you for the support.

Rated 5 out of 5 stars

Would highly recommend their products…

Would highly recommend their products as well as their services. Jewellery is as described and better quality than I expected, I have a total of 3 items from them and will be purchasing more as highly delighted.

April 7, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your items exceeded your expectations and that you are highly delighted with both our products and services. Providing high quality jewelry that matches its description perfectly is a top priority for our team. We truly appreciate your recommendation and look forward to helping you add more pieces to your collection. Thank you for the trust.

Rated 5 out of 5 stars

I did a lot of research for this…

I did a lot of research for this necklace and this one was my absolute favourite. I got it as a present for my bf and he loved it. It’s perfect, it was the perfect size, just perfect. Shipping and delivery were great. Took about a week to 2 weeks from ordering to delivery. Thank you

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that after all your research, this necklace was your favorite and made for a perfect gift. Providing the perfect size and ensuring a smooth shipping and delivery experience is a top priority for our team. We truly appreciate the kind words and your support for the brand. Thank you for the trust.

Rated 5 out of 5 stars

My grandson loves them all!

My grandson loves them all! Just wishes the GOLDEN was smaller.

April 9, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your grandson loves his new items. Providing pieces that bring joy is a top priority for our team, and we appreciate the feedback regarding the size of the gold design. We truly appreciate your support for the brand and for choosing us for such a special gift. Thank you for the trust.

Rated 5 out of 5 stars

Great products

Great products. I have gotten so many compliments on the rings. Super pleased. Will definitely be ordering more in the future.

April 12, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your rings have been receiving so many compliments and that you are super pleased with the products. Providing high quality pieces that stand out is a top priority for our team. We truly appreciate the positive feedback and look forward to your future orders. Thank you for the trust and for your support of the brand.

Rated 1 out of 5 stars

Guys it’s AliExpress drop shipping

Guys it’s AliExpress drop shipping. And you are wondering why the returns are so complicated🤣The difference is that you pay 10 times more than on the Chinese side.

April 1, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Appreciate you speaking up.

I hear your frustration regarding the returns process and your concerns about where the pieces come from.

We design our jewelry in Amsterdam and handle our own production to ensure the weight and quality are right. Reach out to us at info@outlaws.amsterdam so we can look into this with you.

Appreciate your patience.

Rated 5 out of 5 stars

Jewellery that really stands out

This is Jewellery that really stands out, if you’re looking for something different and edgy. Look no further. Great style and quality with great service

April 12, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Appreciate you taking the time, brother.
Good to hear the pieces are hitting the mark and standing out for you.
That edge is what we aim for with every design.
Means a lot to have your support.

Rated 3 out of 5 stars

Hope

When it comes to looks, your website and the products look amazing but i can‘t say much about de quality of the product because i have not recive it yet because it takes really long to come to me . You guys send me an E-Mail and ask me how the product is and you asumed that i have it for a few days but sadly i am still waiting for my piece . I hope it was a one time thing with that long shipping cause i really would like to buy more of your products in the Future. Thank you and have a nice Day

March 27, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Nikola,

Appreciate you sharing this, brother.

I get how that must feel, especially when you are still waiting and already being asked for feedback.

I have reached out to you directly via email with an update on your order and tracking. It is close now.

Appreciate your patience. Here if you need anything, Sam

Rated 5 out of 5 stars

Saint Michael Protects Us

Saint Michael Protects Us, but Outlaws make it known. Third piece waiting on 4th, great stuff…no the best items. Makes a steering statement when you wear it, not for everyone but definitely for the strong and bold.

April 6, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Appreciate the words, brother.
It is good to know you are building a collection that speaks for itself.
We build these for the bold who want to make that statement.
Honoured to have you back for the fourth piece.

Rated 5 out of 5 stars

After making the purchase online

After making the purchase online, I did not see my purchase information on the website so I emailed him pretty late at night and got a response first thing in the morning they've been there.Every step of the way now, I just can't wait to see.The product should be shipped to me soon

April 11, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that our team was able to provide quick support and clear communication throughout every step of your purchase. Ensuring that you feel informed and supported, especially regarding your order information, is a top priority for us. We are just as excited as you are for your products to arrive. Thank you for the trust and for your support of the brand.

Rated 5 out of 5 stars

Outlaws Amsterdam is a standout company…

Outlaws Amsterdam is a standout company in the affordable jewellery market. Their range is wide, varied and exciting. Their customer service is second to none. The quality of their products is top notch and they deliver to the UK super quick.
An amazing company, I have ordered from them twice and will definitely order from them again.

March 23, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that you consider us a standout for affordable jewelry and that you enjoy our wide and exciting range. Providing top-notch quality and ensuring delivery to the UK is super quick is a top priority for our team. We truly appreciate you ordering from us twice and look forward to your next visit. Thank you for the trust and for your continued support for the brand.

Rated 5 out of 5 stars

Great quality and just as described

Great quality and just as described. Customer service the best. Highly recommended

April 8, 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

We are thrilled to hear that your items are of great quality and exactly as described. Providing the best customer service and ensuring our products meet high expectations is a top priority for our team. We truly appreciate the high recommendation and your support for the brand. Thank you for the trust.

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