Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great purchasing experience through these legends. The emails and banter back and forth. They live thier roles. Website is well designed and the goods themselves are top notch, there's no difference b... See more
Company replied
The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more
Company replied
the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick order processing and amazing
Quick order processing and amazing communication.
June 18, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your order was processed quickly and that our communication was amazing is a solid win for the crew.
We work hard to keep everything fast and transparent for our community, so knowing we hit the mark means everything to the team.
Enjoy rocking your new gear.
Reply from OUTLAWS. Amsterdam
Hearing that you had a great experience is a solid win for the crew. We work hard to keep everything seamless for our community, so knowing we hit the mark means everything to the team.
Enjoy rocking your gear.
The customer service is top notch
The customer service is top notch. They respond quickly and care about their customers. Super job. Keep it up. THanks
June 16, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Knowing that our dedication to the community stood out to you is a massive win for the crew. We always aim to treat our people right and stay locked in on every message, so your encouragement keeps us moving full steam ahead.
Appreciate you backing us.
Reply from OUTLAWS. Amsterdam
Hearing that your new gear landed perfectly is a solid win for the crew. We focus heavily on getting the styling and sizing exactly right, so knowing you are fully satisfied means everything to the team. Having you ready to back us up with another order is the ultimate shoutout.
THIS IS HOW YOU DO CUSTOMER SERVICE
THIS IS HOW YOU DO CUSTOMER SERVICE!
I emailed with a silly question and honestly, the speed in replying, the following up - outstanding. From one email, I'm super buzzed about placing an order now. Only issue, there is waaaay too much I want to order and choosing is hard!
Really impressed so far. Will edit once ordered and delivered but first impressions... awesome 👌
June 16, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our rapid reply and follow-up turned a simple question into total excitement for your first order is a massive win for the crew.
We try to keep our communication fast and personal, so knowing it hit the mark means everything. Having too many pieces you want to order is the best kind of problem to have, so take your time picking out your favorites.
We look forward to seeing what you choose and cannot wait to get your gear delivered.
Very good products i love my saint…
Very good product i love my saint michael pedant good quality and nice style delivery on point! Black with gold and the necklace is good material wont break easy nice to wear just perfect qualiry i reccoment outlaw jewelry to everyone you get quality on point!
June 17, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you love your Saint Michael pendant and that the black-and-gold style and heavy quality hit the mark is a massive win for the crew.
We build our necklaces with durable materials so they hold up perfectly and never break easily, so knowing it feels great to wear means everything to the team. It is also awesome to hear that the delivery was right on point.
Your recommendation to everyone is the ultimate shoutout.
Enjoy rocking your new piece.
Impeccable service
Very fast, impeccable service and great quality… Plus: the communication was spot on and very transparant.
April 10, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you received fast, impeccable service and great quality is a solid win for the crew.
We work hard to ensure our communication is always spot-on and fully transparent with our community, so knowing that this approach resonated with you means everything to the team.
Enjoy rocking your new gear.
Good quality
Fairly quick delivery. Quality pieces of jewellery as described for a good price
June 2, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your order arrived fairly quickly and that you received quality jewelry exactly as described for a good price is a solid win for the crew.
We work hard to ensure our pieces deliver heavy-hitting value and premium quality right to your doorstep, so knowing it all landed perfectly for you means everything to the team.
Enjoy rocking your new gear.
Easy to navigate through website
Easy to navigate through website. Very simple to order and great value.
May 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Dan,
Appreciate you dropping this in, brother.
I hear you. No hassle, no confusion, just a straightforward experience from finding the piece to getting the order through.
And respect for calling out the value too. That's something we put a lot of focus on.
Appreciate you.
Great necklace,fast shipping
Great necklace,fast shipping! Heavy weight so you know it will hold up! Been wearing all day everyday for 2 weeks,showering and working,no tarnish at all! Love it!
June 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you love the heavy weight of the necklace and that it has held up perfectly through two weeks of constant daily wear, showering, and working without any tarnish is a massive win for the crew.
We build our gear to endure the daily grind, so knowing the premium quality stands up to your routine means everything to the team. It is also great to hear that the fast shipping got it to you without delay.
Enjoy rocking your necklace every single day.
Absolutely what I was looking for
Absolutely what I was looking for. Awesome craftsmanship for the price. Love mine. Delivery was great, easy to order.
June 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Lee,
Appreciate you taking the time to leave this, brother.
I hear you. Exactly what you were looking for, solid craftsmanship for the price, and it landing right when it arrived.
Glad it’s doing the job for you.
Outlaws
Great purchasing experience through these legends. The emails and banter back and forth. They live thier roles. Website is well designed and the goods themselves are top notch, there's no difference between the advertising pictures of the pendant I bought and the real thing. Well made, a nice weight to it, and commented on regularly. Definitely a unique piece not found on high streets or readily online. These guys have legit mastered the outlaw feel to it.
June 8, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Gary,
Appreciate you taking the time to leave this, brother.
I hear you. From the conversations along the way, to the experience on the site, and the piece itself landing exactly how it looked online.
That’s exactly what we aim for. No difference between what you see and what shows up in your hand.
Respect for picking up on the feel of it too. That’s built into everything we do.
Good having you with us.
These pieces are just SUPERB.
These pieces are just SUPERB.
The design and quality are second to none and once ordered, delivery is very quick too!
I’ve ordered bands AND rings from these guys and the follow ups and customer care is just AWESOME!
Thank you 👌👌👌
June 2, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Paul,
Appreciate you sharing this with us, brother.
I hear you. When the design, quality, and delivery all land right, it speaks for itself.
Respect for coming back for both bands and rings, and noticing the care on the way through too.
That’s how it should feel every time.
This is a great company
This is a great company! I just stumbled on them a month ago through an ad. Usually, I ignore pop up ads but took the time to check this because it had cool manly style rings. I'm glad I did. I bought one and have since gone back and bought 2 more. Great service, quick shipping, highly recommend!
June 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Eric,
Appreciate you taking the time to leave this, brother.
I hear you. You came in off an ad, checked it out, and it just felt right once you saw the style. That’s always good to hear.
Even better that you’ve already come back for more. That says it all.
Appreciate you.
Great product 👌 13
Great product 👌 was well pleased with the ring that I purchased, very well made and presented without breaking the bank , was delivered very quickly and without fuss , will definitely be using Outlaws again 👍
June 13, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Williams,
Appreciate you taking the time to leave this, brother.
I hear you. Solid piece, fair price, and it landed exactly how it should, quick and without hassle.
Glad the ring hit right for you and felt worth it from the moment it arrived.
That’s how it’s meant to be.
Good having you with us.
I had little issues with the qualitity…
I had little issues with the qualitity first. But the service and the Communication was great and the solve my problems without hasitating.
June 4, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Lars,
Appreciate you taking the time to leave this, brother.
I hear you. Not everything was perfect at the start, but what matters is how it gets handled after.
Respect for pointing out the service and communication. That’s exactly where we step in and make sure things get sorted properly, without the back and forth.
Glad we could get it resolved for you.
Great jewelry, great service!!
Easy to navigate webshop, easy and fast checkout, great service afterwards when pieces were not the right size, exchange was handled correctly and without any hassle. Would highly recommend this webshop!
June 2, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Machpiya,
Appreciate you taking the time to leave this.
I hear you. Smooth checkout, easy navigation, and everything moving clean from order to delivery.
And respect for calling out the exchange too. When something’s not right, it should get handled properly, no stress.
That’s how it should be.
Appreciate you.
Outlaws is a quality jewellery brand I…
Outlaws is a quality jewellery brand I have purchased rings, bracelet, earrings and a pendant they are all so good and the customer service is second to none!
June 15, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Ciaran,
Appreciate you taking the time to leave this, sister.
I hear you. You’ve been across the range and that means a lot, rings, bracelet, earrings, pendant, all landing well and doing what they’re meant to do.
And respect for calling out the service too. That’s something we stay on top of every day.
That’s how it should feel.
Appreciate you.
Love the weight and quality and…
Love the weight and quality and shipping was fast to Canada
June 9, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Scott,
Appreciate you sharing this with us, brother.
I hear you. Clean delivery, solid quality, and the bracelet hitting right.
That’s how it should land.
Respect.
Outlaws have got an amazing customer…
Outlaws have got an amazing customer service ethic. They couldn't do enough for me when I had a problem with what I had ordered (my fault, not theirs). So I would 100% order from them again.
May 20, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Dean,
Thank you for taking the time to leave this, brother.
I hear you. Things don’t always land perfect first time, but we step in and sort it properly.
Glad we got you looked after and back on track. That’s how we run it.
Appreciate you.
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