I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outlaws Amsterdam is a great company to deal with. Their range of pieces is second-to-none and every single item I’ve bought from them is beautiful, fits perfectly and feels very comfortable to wear.... See more
Company replied
As always the peice itself was perfect. Had a real weight to the ring which a lot of other companies don't seem to have. I thjnk this was my 5th or 6th peice from Outlaws Amsterdam and I will be buy... See more
I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.6
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When the courier failed to deliver
When the courier failed to deliver my ring, outlaws responded very quickly and sent a replacement. Excellent communication from everyone. Also love the ring I bought
April 23, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Appreciate the support, sister!
Courier issues are a headache, but we make sure they do not become your problem.
That ring belongs on your hand, so we moved fast to get a replacement out to you.
We stay on top of the logistics so the gear actually reaches the people who want it.
Great piece
The piece is great, looks good on and the detail makes it stand out. Good sturdy chain that holds the piece on. Took a bit longer to receive than was advertised, but overall the wait was worth it.
April 27, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to hear the detail of the piece is standing out as it should.
Knowing the chain feels sturdy and the overall look hits the mark is exactly what we aim for. We appreciate your patience with the delivery; we always want the gear in your hands as fast as possible, but it’s great to know the final product made the wait worth it.
Bought the Guitar with wrap around…
Bought the Guitar with wrap around snake for my rocker son. It is such a beautiful piece of jewellery I was tempted to keep it for myself. The quality is superb and this is not a flimsy piece to wear.PS: My son was over the moon with my choice. Already chosen my items for my . Birthday. Many thanks.
March 27, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hi David, I love to hear that, brother. It means a lot that you considered keeping the guitar piece, it shows the weight and craft we put into it.
I am glad your son is happy with the choice and that it holds up to his lifestyle.
We will be ready when your birthday rolls around.
These guys are the best.
These guys are the best.. they really value their customers and there products are great 10/10
April 27, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
That kind of trust means a lot.
You felt the way we treat our people and the way we build our pieces, that’s the core of it. We don’t cut corners on either side. Good to know it landed as a full experience for you.
I liked so much your creations and…
I liked so much your creations and manofacture . I definitely love the quality and the courtesy !!
April 26, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to hear the craftsmanship and service hit the mark.
Combining high manufacture standards with real courtesy is the only way we operate. Knowing you appreciate both the quality of the pieces and the way we treat our crew is exactly what we strive for.
Great gear and comms
Great gear, great communicators, 10/10 no issues 🫡🇬🇧👍
April 26, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Good to hear that, brother.
Knowing the gear and the communication hit the mark means everything to us.
We keep the standards high so you never have to worry about the details.
That is how we do things here.
Amazing Collection
The product is amazing and well made. I enjoy wearing every piece I have purchased. Will continue expanding my collection.
April 26, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
That’s great to hear.
When every piece gets worn, that’s when you know it’s doing what it should. We build them to be lived in, not kept aside.
Good to know you’re growing the collection with us!
Very good quality will be adding more…
Very good quality will be adding more to my collection!
April 10, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Good to hear that.
Coming back to build your collection says enough on its own.
We keep the quality consistent so every new piece earns its place.
More coming your way when you’re ready.
I’ve ordered several pieces from…
I’ve ordered several pieces from Outlaws at this point. The designs and quality have me keep coming back to fill out my collection. Clean designs, durable feel, and timeless. My personal favorites are the various pendants, I wasn’t one to wear necklaces much beforehand but now I don’t leave the house without one. Can’t recommend them enough!
March 30, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Brother,
That loyalty doesn’t go unnoticed.
You came back for a reason, and hearing how the pieces became part of your daily wear says everything.
That shift into wearing pendants daily, that’s exactly the kind of connection we build for.
We keep the designs clean and built to last, so they stay with you over time. Appreciate you!
Great service
Great service , Great product, Fair price, Fast delivery, Easy return policy……..
April 25, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
That’s solid to hear.
You touched every part of the experience, and that tells us we got it right across the board.
We keep things clean, fair, and fast, no games behind it.
Good to know it all landed the way it should.
Amazing stuff and great offers,can't be…
Amazing stuff and great offers,can't be missed.All rings I wanted are well made,delivered in boxes(each ring) with a measuring tool as a gift.What's special for me about those jewellery is apart from craftsmanship...it's their meaning and sort of connection with your truly self.
April 5, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
That means a lot to hear.
You’re not just talking about the rings, you’re talking about what they stand for, and that connection matters.
We build every piece with that intention, craftsmanship backed by meaning.
Good to know everything landed right, down to the details and the extras.
The product quality is excellent.
The product quality is excellent.
The customer support is fantastic.
I have no doubt that they provide great service and I recommend them.
April 20, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
I appreciate the kind words, brother.
It is good to know the quality of the gear and our support met your standards.
We put a lot of work into the details so you get exactly what you expect.
This is how we intend to run things every single time.
I have bought a few items from outlaws…
I have bought a few items from outlaws now and they are all awesome. Great build standard. Exactly what was described and what I wanted. Recently I asked for helping with tracking info. I was amazed to get a reply within an hour. Where do you get that these days? And with no prompting they have kept me informed. Really impressed. Thanks guys. 👏
April 20, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to have you back with us.
Knowing the build standard is exactly what you were looking for means we are doing our job right. We stay on top of the tracking because you shouldn’t have to chase us for answers. Real service means keeping you informed without you having to ask.
Just what I was looking for
Popped up on IG at a time where I was looking for similar pieces. Went ahead and purchased 2 pieces and I'm glad I did. The quality is good and the workmanship is even better. Customer is excellent as well. I reached out with a few concerns (no related to them) and my questions were answered quickly. Seems to be a caring company with the consumer always a priority. Highly recommend and will order from them again.
March 18, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to have you part of the crew.
Finding us at the right time is one thing, but knowing the workmanship exceeded your expectations is what really matters. We make it a priority to stay quick on the replies because caring about the person wearing the gear is just as important as the quality of the pieces themselves.
Arrived well on time
Arrived well on time, got some rings where good fit and look great 10/10
April 13, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to hear those rings are a perfect fit.
Getting the gear to you on time and making sure it looks 10/10 on your hand is exactly why we do what we do. When the fit and the style both hit the mark, the piece really becomes part of your identity.
Great detail and quality product
Great detail and quality product. Love the weight of it also.As I have a small wrist wound love the product to be a bit more pliable so able to squeeze a little bit so as tighter on the wrist.
That is my personal preference.
April 23, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to hear the weight and detail hit the mark.
Respect for the honest feedback on the fit. Since we build our gear to be solid and durable, they don't always have that give, but hearing that you'd prefer a bit more pliability for a smaller wrist is exactly the kind of detail we take back to the team.
Great service
Great service . Received when they said it would. Awesome ring. Planning on ordering more
April 4, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to have you planning your next order.
Sticking to our word on delivery is just as important as the quality of the ring itself. We know you want your gear on your hand when we say it'll be there.
24/7
Again I am very satisfied with my purchase. Again I like the stye . The Quality is as iv come to expect very high . I’m a SS man for every day use whatever I’m doing , I wear it 24/7 & have had no issues
April 22, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored to have you back with us again.
Knowing the gear holds up 24/7 through everything you do is the ultimate test of quality. We build our stainless steel pieces specifically for that kind of durability, so they can stay on your hand without a second thought.
Partner absolutely loves the ring I got…
Partner absolutely loves the ring I got him for his birthday, he’s very appreciative of the ring sizer that came in the box
April 10, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Honored that the ring made his birthday.
Including the ring sizer is a small detail that makes a big difference, so it is good to hear he found it useful. Knowing he appreciates the gear and the way it was delivered is exactly what we aim for.
Terrible company
Terrible company.
Refuse to refund me, even though I returned the items (therefore having to pay £10+ on shipping), and was well within my rights to a refund.
Have been in a back and forth with their customer support team for the span of 6 months now, dragged out process where all they can do is reel off the same petty script over and over to you.
Disgracefully tacky Shopify dropshipping.
Highly suggest not buying from here if you value quality, your time, positive experience, and your sanity.
April 21, 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Zach,
Appreciate you taking the time to say it straight.
I hear the frustration. Six months of back and forth and still no clear outcome is not how this should feel on your side.
This is not how we move. Send your details to info@outlaws.amsterdam and we will pick this up directly and work through it with you.
Appreciate you, Sam
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