Order hugo boss watch, came in 2days, very satisfied watch even has serial number on it had no issues at all, for second year now it is still working perfectly
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From a customer service perspective, I was very happy. I was kept informed via email when my goods would be dispatched, tracking numbers provided and goods arriving 1 week after order being placed.... See more
Company replied
I ordered yesterday and paid but still didnt recieve any email for my purchase id like to return the purches and want my money back , no excuses !!! You can check my email and return them as fast as p... See more
Company replied
I thought I received Sauvage Elixer, but only the 60 ml bottle is original. The smell is totally different from what I am used to, when I use Sauvage elixer and the smelt disappears from my skin very... See more
Company replied
Company details
Written by the company
✓9.0 gebaseerd op 3000 beoordelingen Ouletuur vraagt zijn klanten een beoordeling te plaatsen op WebwinkelKeur. - Oude negatieve reviews op TrustPilot zijn niet actueel. 95% ervan zijn namelijk opgelost, maar nooit aangepast. Op Trustpilot vindt u in het verleden vooral negatieve review. Dit komt doordat een tevreden klant hier niet terecht zal komen om zijn ervaring te delen. Een ontevreden klant is gemotiveerd om via verschillende kanalen, waaronder Trustpilot een slechte beoordeling te schrijven. - Bekijk WebwinkelKeur voor de actuele beoordelingen van Outletuur
Contact info
Netherlands
- info@outletuur.nl
- outletuur.nl
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hugo boss watch
Order hugo boss watch, came in 2days, very satisfied watch even has serial number on it had no issues at all, for second year now it is still working perfectly
Deception,
Very bad service
Very bad service I have never seen such bad service before I was treated very badly please do some research before coming here.
This is not what I thought I did buy
I thought I received Sauvage Elixer, but only the 60 ml bottle is original. The smell is totally different from what I am used to, when I use Sauvage elixer and the smelt disappears from my skin very quickly. As if it is mixed with water.
And it is for sure nót the elixer Sauvage. I checked it with professionals and they agree: this is defenitely NOT Sauvage Elixer from Dior. I am sorry to give this negative review. But I won’t use this bottle.

Reply from Outletuur
They are selling FAKE perfumes
They are selling FAKE perfumes.
Package , bottles - everything is cheap fake.
Customer service is wasting your time with long answers.

Reply from Outletuur
scam site ,*do not buy anything from…
scam site ,*do not buy anything from thier site*
Fake website
Update Dec 2023
After many back and forth with this company, they accepted to reimburse my money back since I never received what i ordered, and after escalating the issue with ombudsmanposte.be who obtained declaration from the delivery comoany that package was never delivered.
Update 03 Oct 2023
Scam site - stay away.. operating under Iranian law while having .nl site is not in line with Dutch law.
Update 21 Sep 2023
Outletuur is refusing to refund order (which was confirmed by the shipping company as lost package)
this webshop is certainly a scam so stay away
Update 13 Sep 2023
The shipping company investigation couldn't locate the package outletuur claims to have sent to me.
I got this confirmed by the shipper. now outletuur is saying the shipping company says i have i received the package - and they got proof signature, this time they provided fake signature that has nothing to do with mine. So even when shipping company is saying package is lost, that outletuur should refund me, outletuur is pretending that package was delivered using fake documents.
update 5 Sep 2023
i sent an official letter to this site asking them to refun my money since nothing was delivered 2 weeks after order payment, they still tried to buy themselves time, i refused their tricks and submitted official complaints to Police and other entities to help getting my money and to expose any fraud practices.
Fake website - ordered and paid, nothing was delivered
contacted them and got auto-reply that they are very busy and it will take time to check my request!
update 1st Sep 2023
still nothing received - they reacted telling me that their logistics system shows my package was delivered and they have signature - so i asked to see the signature, it turned out to be my printed family name! so i said this is not a signature - this doesn't prove anything that i got the package! and requested refund. They clearly have no intention to refund...reviewed their postal address on invoice also appear to be fake ..
Don't order from them!
Don't order from them, they are thieves!!! No one answers your email, you can't contact anyone by phone...Thieves!!! I paid for an Armani watch before Christmas it was for my daughter and even today they didn't deliver it, and they didn't give me my money back! Thieves!
I will officially report this website as fraud
I made an order 3 weeks ago, I got a wrong order, then I returned it back from 2 weeks ago. I’m trying to chase them to refund my money back but no response.
It is scam and fraud website, next week I will report this to the police department for online frauds and I have all the evidences. I will not give up my rights and will get my money back by law.
Avoid them

Reply from Outletuur
Unbelievable!!!🙂
I am ! Wery hapy when i got and bay this wach on your goode platforme!!!
Sorry! Guedage !🙂🙂🙂

Reply from Outletuur
Personal Experience Good
From a customer service perspective, I was very happy.
I was kept informed via email when my goods would be dispatched, tracking numbers provided and goods arriving 1 week after order being placed.
This will be a present and product was packed and delivered well.
Price was also very competitive. To what I had seen from other sellers

Reply from Outletuur
I didn't receive the product yet
I didn't receive the product yet, and there is a delay in the delivery but the company sends me an evaluation form!!!

Reply from Outletuur
No watch no money online wait please…
No watch no money I am waiting one month ...onky please wait 6 days 3 days 1 week... be carefull...

Reply from Outletuur
Not recommended
Do not buy here!!!!!!! You will never get your order!!!
Ordered a watch. First received an email that there was a delay and that it took longer for the watch to arrive. When the term that was stated in the email had expired, I contacted them by responding to these emails. There is no telephone number or other email address on the site. Sent 3 emails with no response and no refund. Hence this review. Do not buy here!!!!!
Below is one of their emails:
Here I am again.
As you may know, your watch was out of stock when ordering. A delivery time of 8 to 15 working days was stated on the product page.
Here is an update about your order.
Your shipment is expected to arrive within 4 to 8 working days.
Our team makes every effort to have your watch delivered to you as soon as possible.
There is a chance that your shipment will arrive earlier, but we cannot promise you this to avoid disappointment.
One day before receipt you will receive an email with a link to track your shipment.
As promised, with your watch you will also receive the Luxe Bracelet worth €49 and a watch strap adjuster worth €15.
Thanks again for your patience and understanding!
If you have any questions, please let us know. :)

Reply from Outletuur
Duurt 4 weken
Around 20 days and didn’t recieve any thing. They don’t respond on emails . I would say they are scammers,.
Update:
Just recieve an email with tracking number for the watch
Thnx

Reply from Outletuur
I ordered yesterday and paid but still…
I ordered yesterday and paid but still didnt recieve any email for my purchase id like to return the purches and want my money back , no excuses !!! You can check my email and return them as fast as possible because the money are for present for my husband for 27th this month !!!! I dont want to get him upset because of you !!!!

Reply from Outletuur
It’s take a bit longer to deliver above…
It’s take a bit longer to deliver above all good product.

Reply from Outletuur
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