Digiland Ltd, The Outlet Store Reviews 163

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Order reverted to standard shipping. One quick phonecall to explain things and was promised that my order would be with me following day. Super friendly staff that seemed more than happy to answe... See more

Company replied

Rated 5 out of 5 stars

I bought a grade A refurbished Samsung Q995C soundbar from the outlet store. I was a bit sceptical and paid via paypal to be cautious. To my surprise to product was delivered quickly (I paid for next... See more

Company replied

Rated 1 out of 5 stars

Have ordered Lenovo legion 24-10 and arrived completely broken, the matrix in a monitor is completely broken, not recommended. And I would like to refund my money.

Rated 5 out of 5 stars

Bought a TV and soundbar much cheaper than anywhere else, delivery was quick and condition was good as new. One of the buttons on the remote didn't work but they sent another out the following week, n... See more

Company replied

Company details

  1. Department Store
  2. Appliance Store
  3. Cell Phone Store
  4. Electronics Store
  5. Fitness Equipment Store
  6. TV store

Written by the company

Digiland LTD, The Outlet Store is your new home of VALUE. We are the home of Cheap Samsung, LG, Panasonic, Toshiba, Sharp, Luxor TVs, Cheap Samsung Smartphones, Cheap Samsung Laptops, Cheap Samsung Tablets, Cheap Samsung Smart Watches, Cheap Samsung Appliances, Cheap Gadgets and even Cheap Children's Toys! We are the #1 online department store at that sells Big Brands at Cheap Outlet Prices. We're excited and proud to be one of the largest online retailers of end-of-line, surplus, ex-display, and customer returned products with over 18 years’ experience in the returns and refurbished industry. We source all of our Samsung products directly from the manufacturer which guarantees the quality whilst driving down the price which is passed on to our customers. We also purchase graded stock from large high street chains and retail groups which ensures we can source a varied and diverse range of products and brands to give you more options and well as value. As explained above we ensure our stock is fully listed with graded quality products. At Digiland, you can buy the same types of products as you would find on the high street at incredibly low prices, allowing you to enjoy all of your favourite TVs, Smartphones, Appliances, Gadgets, Soundbars and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

163 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Rapid delivery :-) Hopefully not damaged by seller :-(

Ordered on the 10th, delivered on the 13th. Delighted with the rapid service. However, 1) the parcel was left on the doormat in the snow despite the email saying it would be left with a neighbour, & 2) the box the phone comes in looks to have a tide mark, suggesting it's been stored somewhere damp. The parcel stayed dry thankfully. This is supposed to be a Xmas present and don't want to open it in advance just to find out whether or not it's damaged before first use.

December 13, 2022
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Reply from Digiland Ltd, The Outlet Store

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

Perfect in every way

Purchase a big TV, delivery was on time with loads of updates. Carried into the room. Tv in perfect condition, with original packaging. Communication was excellent. Would use again.

December 5, 2022
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Reply from Digiland Ltd, The Outlet Store

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

Very competitively priced alternative…

Very competitively priced alternative to brand name product (almost identical) & does exactly same job, at half the price.

Speedy delivery too.

Highly recommended

November 30, 2022
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Reply from Digiland Ltd, The Outlet Store

We really appreciate you taking the time to leave us a review, Grant. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Rated 5 out of 5 stars

Easy to collect with good customer…

Easy to collect with good customer service. Seamless website to pay and to purchase

November 10, 2022
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Reply from Digiland Ltd, The Outlet Store

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 4 out of 5 stars

All went well

All went well. Delivery time quite long which is why not 5 stars

November 21, 2022
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Reply from Digiland Ltd, The Outlet Store

Thank you for your review. We will share this with the team to let them know how we are doing.” "Thank you so much for this review. We really appreciate you being a customer.

Rated 5 out of 5 stars

Perfect

Perfect. I was concerned as there aren't many reviews on here but I needn't of worried Item was cheapest by far and arrived very fast. fully recommend this company.
Bought a 32" monitor at £188 and even a week later in black friday deals the monitor is still £230.

November 10, 2022
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Reply from Digiland Ltd, The Outlet Store

Hi

Thank you for leaving a 5-Stars review. At The Outlet Store we continuously strive to serve you better. Looking forward to serving you in the future!

Best Wishes
The Outlet Store Team

Rated 5 out of 5 stars

Very good customer service

Good communication and speedy delivery. Ordered an Samsung LED tv. Tv was packed well but unfortunately it was missing brackets.

After 1 phone call this was sorted and brackets arrived next day.

Very good customer service

November 10, 2022
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Reply from Digiland Ltd, The Outlet Store

Hi

Thank you for leaving a 5-Stars review. At The Outlet Store we continuously strive to serve you better. Looking forward to serving you in the future!

Best Wishes
The Outlet Store Team

Rated 5 out of 5 stars

Great price for the TV and very good…

Great price for the TV and very good communication regarding delivery. TV works perfectly and delivery was right on time.

November 9, 2022
Digiland Ltd, The Outlet Store logo

Reply from Digiland Ltd, The Outlet Store

Hi

Thank you for leaving a 5-Stars review. At The Outlet Store we continuously strive to serve you better. Looking forward to serving you in the future!

Best Wishes
The Outlet Store Team

Rated 5 out of 5 stars

Good Shopping experience

Very helpful online CS support. Very nice support on helping me to load the TV into my car.

October 20, 2022
Digiland Ltd, The Outlet Store logo

Reply from Digiland Ltd, The Outlet Store

Hi

Thank you for leaving a 5-Stars review. At The Outlet Store we continuously strive to serve you better. Looking forward to serving you in the future!

Best Wishes
The Outlet Store Team

Rated 5 out of 5 stars

2 birds 1 stone!

Only popped in to see if their other department could fix my phone but thought id look for a new tablet for my grandmother while i was there, im glad we did, customer service was great, answered all the questions we asked and even pointed us to a tablet, with a bigger screen that was cheaper than the one we had already chosen so all in all was a great experience!

October 17, 2022
Unprompted review
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Reply from Digiland Ltd, The Outlet Store

Thank you for reaching out and providing us with valuable feedback.

Rated 5 out of 5 stars

The headphones where graded as A1

The headphones were graded as A1 and to be honest you would think they were brand new.
They came in the post as stated if not a day before.
What can I say but vey happy about my purchase.

October 26, 2022
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Reply from Digiland Ltd, The Outlet Store

Thank you for your time to review us

Rated 5 out of 5 stars

Fast and prompt service

Fast and prompt service. Was buying a LG C1 oled tv that was £800, so a saving over curry’s, etc of £200. Box was in tatters but the contents were A1, and after all you don’t keep the box. It’s what’s inside that matters, so very happy. Would recommend

October 24, 2022
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Reply from Digiland Ltd, The Outlet Store

Thank you for your time to review us

Rated 5 out of 5 stars

Good price

Good price , quick delivery. Item as described.

October 26, 2022
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Reply from Digiland Ltd, The Outlet Store

Thank you for your time to review us

Rated 1 out of 5 stars

Avoid buying from Outlet Store

I purchased a TV, paid, and received the confirmation email. Emailed the company back for an ETA and they confirmed they received the order and the TV is ready for dispatch. Also mentioned specifically that it will be sent via DHL and I'll receive the tracking info soon. Two days later, I received an email that they have canceled the order since the TV is "Out of stock" which was shocking after all communications! Emailed them again to get to the bottom of it, but they did not even bother to reply. Shockingly poor experience!

March 14, 2022
Unprompted review
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Reply from Digiland Ltd, The Outlet Store

We’re sorry to hear that you didn’t have a great experience with our service.

Rated 5 out of 5 stars

Fantastic Service

I purchased an LOL dolls house from The Outlet Store. I paid less than half of the retail price for this item, which was described as being in A class, which it certainly was. Apart from the box, still with the manufacturing seals in place, being slightly damaged, the contents were undisturbed and in perfect condition. Prior to my purchase I made a couple of email inquiries to The Outlet Store, which were answered promptly. The delivery charge was very reasonable and delivery itself was efficient, with tracking information provided. I couldn't be more delighted with my purchase and my dealings with The Outlet Store.

February 16, 2022
Unprompted review
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Reply from Digiland Ltd, The Outlet Store

Thank you Lizzy for this fantastic review. We’re delighted we could be of assistance on your quest for the perfect present at a snip of the normal retail price :)

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