Awful customer service. Tried cancelling our accounts with them due to added automation on our CRM meaning we no longer used the service. They simply continued trying to invoice us and repeated ignori... See more
Company replied
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Awful customer service. Tried cancelling our accounts with them due to added automation on our CRM meaning we no longer used the service. They simply continued trying to invoice us and repeated ignori... See more
Company replied
Outplay is one of the better cold outreach platforms I've used. The platform is intuitive, easy to use, and has a ton of features. With the power dialer integration, they make cold outreach easy to... See more
This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast. Another perk is that... See more
I've been working with the team at Outplay for over 2 years. They are constantly building a better product and have their customers in mind. The Support is better than any system I've used. They lis... See more
We are the new-age sales engagement platform and the only tool your sales team will ever need to crush their goals.
1013 Centre Rd Suite 403-B Wilmington , 19805, Delaware, United States
Economical and reliable sales automation and engagement tool. Their customer support works very fast
Got immediate response to an issue I was having and resolved in minutes. Much appreciated.
Outplay standsout In a crowded market of Sales Engagement tools with it’s stellar customer service & support. Additionally love it’s interface & ease of use.
The best sales engagement tool out there. The tech support is awesome. This thing does everything a high performer needs in a sales org.
You won't be disappointed once you get it up and running. And they can make that happen very quickly with all the integrations, etc.
My company has been a customer of Outplay for over 3 years. Very pleased with the solution they provide and their support is always there when needed.
I came from a similar tool that I worked with for the past year.
I must say that Outplay does provide one of the best value for money on the market, their support team is top notch, tools is easy to use and one even without experience can handle the environment effortlessly.
Even if you get stuck, the team is there to jump in and lead you through the journey so you will end your task successfully.
Highly recommend it to everyone looking for e-mail automating tool
Outplay is a popular sales engagement platform that is well-regarded by our team for its ease of use, robust feature set, and effective performance.
And the team at Outplay is great, and always available to assist.
Super easy to set up and use - workflows are pretty flexible and intuitive.
The Outplay team is great - super responsive and helps troubleshoot. Often problems are user errors with inclusion/exclusion filters i have found.
Reporting could be more customizable but no big miss to worry about especially if you are like us and dashboard activity from all sources out of CRM and data warehouse anyway, and it logs activity to the correct systems for reporting there perfectly.
The software is easy to use and interface is simple.
Customer support is quick and responsive in helping out any kind of issues with the product
Great software that easily does what it is made for=> Cold Outbound.
Makes it super simple to setup sequences to be sent to potential prospects.
Great onboarding process, team at Outplay happy to take you through a 1-1 walk through of the platform. Very feature rich and user friendly. Perhaps the only slight lag is the number of integrations into other platforms but no doubt that will catch up.
Great tool for its purpose, connects with Hubspot and does the job. I wish they had a better way to prevent sending emails to bounced contacts. Support was great!
The tool is very powerful in terms of running campaigns and the onboarding and customer success team is at its best. Email tracking and visibility of teams performance helps a lot in report generation.

Reply from Outplay
Awful customer service. Tried cancelling our accounts with them due to added automation on our CRM meaning we no longer used the service. They simply continued trying to invoice us and repeated ignoring us when we said we had already cancelled. Avoid like the plague unless you want to spend months trying to cancel and repeated saying you won’t be paying invoices for a service you no longer use.

Reply from Outplay
Outplay is a fantastic tool for creating and managing the sales process! Our startup has already had a large amount of success using the tool.
Additionally, their customer support is super helpful and friendly. Even when investigating a problematic item, they are determined to provide customers satisfaction.

Reply from Outplay
Thank you for always keep helpful! Please keep continue to bring out great service and add new features.

Reply from Outplay

Reply from Outplay
Great tool. I did +30 hours of research to see which tool is the best one. Between Reply, SalesLoft, Lemlist and Outreach I found Outplay more complete and better User Interface.
We have been using tools like Outreach, Reply.io, and a few other tools for sales outreach. We then purchased OutplayHQ. We couldn’t have been happier. Their support team is so awesome that it’s superior to some of the enterprise software products we purchased for more than $30K to $50K per year. They’re super helpful, and will even go out of their call of duty to make sure you’re super successful.
They have also been continuously improving their product. In the last 2 years since I started using their product, they have added dozens of new features, and several integrations. For instance, we use Hubspot for marketing automation. It integrates seamlessly with Hubspot, and keep things sync’ed well.
Overall, I would give them a A+, and I wish I could rate them higher. Keep up the good work, Outplay team.
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