Overlandexpress Reviews 

Brilliant customer service. Tricky delivery but Stuart helped me throughout. Would 100% use again!

Sent 2 guitars through them - DHL brilliant, Parcelforce useless. Easy to use website, very reasonable insurance costs and brilliant customer service handling my Parcelforce complaint. I would have no hesitation using them again and recommend them for when you need the peace of mind of proper insurance cover.

After much seraching I finally found a courier with both great service and with the right level of enhanced insurance cover for high value items. Highly recommended!

Feline Guitars have been using this small company for a number of years and always had great service and competitive pricing. We had previously used UPS directly till it got to be hard work to communicate with them. The personal attention and help that you can get in an industry that is increasingly automated and hands-off is a welcome thing to have.

Southwell Guitars have been using Overland Express for some years now for sending our guitars worldwide. Most major courier companies do not insure musical instruments but Overland Express have an insurance service that specialise in musical instrument insurance, giving my customers and me peace of mind. I also like that Stuart and Tim are always easy to contact if there are any questions or If I need any help. This was especially helpful after the chaos created by Brexit and the Covic pandemic. Overland Express are my first choice when I am sending guitars, something I do on a regular basis and recommend them to anyone.
Southwell Guitars

I've been using Overland Express now for a number of years. As I send a good number of both electric and acoustic guitars every year, I wanted to find a company that offered reasonable shipping and insurance rates that guaranteed to cover guitars against loss or damage to their true value.
Step forward Stuart and Overland Express. They offer top couriers and reasonable insurance costs to send guitars worldwide. In all the time I've used them I've never once had an issue. Service is quick, reliable and it is a real bonus you are able to contact someone quickly who will deal with issues should any arise.
Highly recommended.
Loxley Custom Guitars

I sent a £7k watch I sold online via Overland Express. Brilliant service from start to finish. Fully tracked shipping via DHL was provided. Highly recommended.

Needed to send my late husband's guitar plus accessories to a family member.

I've never used a carrier other than Royal Mail before and was a bit nervous. (The parcel was too large for Royal Mail and I'd been warned against using a certain other carrier.)

The Overland Express website gave very helpful advice on how to prepare the guitar and protect it for transit.

I found the firm's customer service to be excellent. I was worried because online tracking informed me that only one parcel had been delivered. I phoned and got an answer straight away. Tom (I think) checked online for me and was very reassuring.

The second parcel was indeed delivered later in the day.

I have used Overland Express for 2 years now. I use them to ship bass guitars which are a very large item and have found that they offer the best prices and a good choice of options.

But you only find out how good a company is when things go wrong. Recently there was an issue with a return to a shop, they had the item but due to a mix up within the shop the parcel was never booked in.

I would like to thank the guys at OE for the work you guys put in to help resolve this issue. With some shippers you can`t even speak to a real person never mind get someone to help you with a problem so having someone who you can e mail or speak to on the phone, helped resolve the issue with the shop.

I have been using overland Express for some months now to send liquids to France (not easy with Brexit) and they have given me a fantastic service. There is always an actual person!!! ready to pick up the phone or respond to your emails, they are a small team who all know what is happening and are always happy to help. Quite rare to find that nowadays!! So I very much recommend them. They also have a good sense of humour when you call, they make my day!

Overland Express are fantastic agents for the courier services. We regularly use their services to transport paint and in over 2 years they haven't missed a beat. Fast to generate labels; Always easy to contact by phone in case of query; Extremely helpful team and the website is easy to use too.
Highly recommended! Effect Distribution Ltd.

Efficient and effective company who have been a pleasure to deal with. Sending parcels is very straight forward and they have a good range of delivery carrier choices. Helpful staff if needed are at the end of an email.

ad an urgent letter that needed to go overseas, and it was supposed to be collected and was not, so I had to send an email to chase. When it has still not been collected and I sent a second email to chase, I made a point of saying this was the first time I had used them and I was not impressed. All I am going to say is that the opening line of the email I got back was 'thanks for your vote of confidence'. So my view is AVOID because it's clearly a cowboy operation!

Perfect. Excellent service very helpful when I had a lot of questions would highly recommend!

Very efficient website and excellent service.

If you need fast, reliable and quality delivery order here!!!

Efficient Service!
I am using Overlandexpress service for over a year to ship perfume outside the UK. I am pleased with their reliable service and friendly customer service.

I've been using them for a while now, for the tyre service. If you are reading this now, I can stand on my feet and say use them and you will be happy of the service you will receive as I am always. Cheers to the team.

We use these guys all the time and cannot fault their service. Site easy to use and very competitive prices. Excellent service. 10/10