Everything From Top to Bottom at Overlord is handled amazingly. Business Owner Grant goes above and beyond when it comes to product or event news; he endeavours to make every contact with Overlord inc... See more
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See what reviewers are saying
Big thank you to Grant for helping me with my purchase! Great communication and will be buying again :)
If you want a personal experience from your online shopping, look no further. Overlord always have the best deals and will work to get you what you need, even if it's not in their stockroom. Get in to... See more
I bought several items that were low in stock on the website. There was, unfortunately, a stock error with one of them where it was showing in stock when it wasn't. These things happen. Grant... See more
Replied to 100% of negative reviews
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Thanks & Will Be Back!
Absolutely brilliant service! We'll definitely be back for more stuff from Overlordgames. Can't recommend them enough!
Great service, pricey postage
Apparently the only place that can manage to actually fulfil their deliveries of Magic the Gathering products; I ordered the same item from three different places and all but Overlord cancelled it.
Postage was a bit pricey for such a small item, and a bit of a slap in the face that it said £3.65 on the box itself when it arrived, when I paid £5.50.
Handling costs isn't an excuse because a vast majority of online stores these days offer free delivery.

Reply from Overlordgames
Excellent Customer Service
Unfortunately, The product described was a different variant to the one I recieved. However, after reaching out, Overlord games made the situation right in a fast and positive manner. Excellent customer service and I would happily purchase from this store again.
You won’t find a better web store!
Overlord Games first appeared on my radar in 2023 after I found a new game. Their website is very well laid out, all the products are easy to find, and the staff are nothing but helpful! I have been at several events where Overlord have been present and they’re a joy to stand and chat to
Great comms and despatch.
Great shop
I can always get what I’m looking for from them and they’re really quick at sending items out. A very reliable business that I’ve used several times since finding them and would recommend.
Easy to order and prompt delivery
Easy to order and prompt delivery. What more could you ask.
Very friendly and helpful staff who go…
Very friendly and helpful staff who go the extra mile to make sure you are happy with the service, fast delivery and overall an excellent service, would highly recommend many thanks.
Excellent shopping experience
Excellent shop with great products and some of the best prices around. My go to for most supplies now.
Good service.
Your service is always very prompt and…
Your service is always very prompt and your prices are competitive . Keep up the great service.
Overall a good experience
Overall a good experience
My Item was delayed not through the fault of Warlord games, supplier issues. But they kept me informed and when the product was available it arrived in good time
Ordered a MTG collector box
Ordered a MTG collector box, was a fair price and came in good time. Communication with the store was quick, friendly and very helpful! Easy and smooth experience.
Great experience!
Fantastic customer service.
I had to contact them regarding an address issue and within hours they contacted me to confirm that there wouldn't be an issue and was very fast and efficient delivery.
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