Overlordgames Reviews 102

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Everything From Top to Bottom at Overlord is handled amazingly. Business Owner Grant goes above and beyond when it comes to product or event news; he endeavours to make every contact with Overlord inc... See more

Rated 5 out of 5 stars

If you want a personal experience from your online shopping, look no further. Overlord always have the best deals and will work to get you what you need, even if it's not in their stockroom. Get in to... See more

Rated 5 out of 5 stars

I bought several items that were low in stock on the website. There was, unfortunately, a stock error with one of them where it was showing in stock when it wasn't. These things happen. Grant... See more


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4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Thanks & Will Be Back!

Absolutely brilliant service! We'll definitely be back for more stuff from Overlordgames. Can't recommend them enough!

September 7, 2025
Unprompted review
Rated 4 out of 5 stars

Great service, pricey postage

Apparently the only place that can manage to actually fulfil their deliveries of Magic the Gathering products; I ordered the same item from three different places and all but Overlord cancelled it.

Postage was a bit pricey for such a small item, and a bit of a slap in the face that it said £3.65 on the box itself when it arrived, when I paid £5.50.

Handling costs isn't an excuse because a vast majority of online stores these days offer free delivery.

September 6, 2025
Unprompted review
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Reply from Overlordgames

Hi Antlerflax,

Glad we were able to fulfill your item.
Our postage charge is £4. Orders over £75 are free delivery. If you could email us your order number at info@overlordgames.co.uk i'd appreciate it so I can check the invoice.

Thanks for the review.

Grant

Rated 5 out of 5 stars

Excellent Customer Service

Unfortunately, The product described was a different variant to the one I recieved. However, after reaching out, Overlord games made the situation right in a fast and positive manner. Excellent customer service and I would happily purchase from this store again.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

You won’t find a better web store!

Overlord Games first appeared on my radar in 2023 after I found a new game. Their website is very well laid out, all the products are easy to find, and the staff are nothing but helpful! I have been at several events where Overlord have been present and they’re a joy to stand and chat to

January 6, 2025
Rated 5 out of 5 stars

Great shop

I can always get what I’m looking for from them and they’re really quick at sending items out. A very reliable business that I’ve used several times since finding them and would recommend.

July 1, 2025
Rated 5 out of 5 stars

Overall a good experience

Overall a good experience
My Item was delayed not through the fault of Warlord games, supplier issues. But they kept me informed and when the product was available it arrived in good time

May 11, 2025
Rated 5 out of 5 stars

Fantastic customer service.

I had to contact them regarding an address issue and within hours they contacted me to confirm that there wouldn't be an issue and was very fast and efficient delivery.

February 17, 2025

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