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See what reviewers are saying

Rated 1 out of 5 stars

Very bad experience with them. - 2x downtime (first one with 4 hours offline, second one more then 24 hours) - Support is very slow (2 hours to get support + 1 hour to start solving) - They moved o... See more

Rated 5 out of 5 stars

I'm currently using So You Start server. The service (hardware, network, support) is great. Just failed one SSD after 5 years of heavy usage (several times exceeded TBW). I appreciate also that t... See more

Company replied

Rated 1 out of 5 stars

I reported the installation of FreeBSD 11 getting stuck on the last step (boot on a fresh system). The technician was like "oh yeah, it seems your installation is stuck. Solve it yourself". Well, it... See more

Company replied

Rated 2 out of 5 stars

Terrible control panel. At first I did not expect anything even remotely that bad. Customer support is even worse. Once my web service stop responding and I couldn't connect to my VPS anymore. The... See more

Company replied

Company details

  1. Web Hosting Company

Information provided by various external sources

Founded in 1999, OVH is a major player in the European cloud market, with 20 datacentres in Europe and North America, all connected via its very own 13 Tbps dark fibre network. OVH provides its 1 million worldwide customers with simple yet powerful products and services revolving around three areas: Web (Domains, Web Hosting, Exchange), Dedicated (Servers) and Cloud (Public and Private Cloud, VDI, VPS). OVH’s key philosophy is that technology must serve a business need and they continue to be strongly committed to respecting the individual, freedom and providing equal access to new technology.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best company for all yours hosting and Domain needs!!

I am the old customer of OVH and the services is outstanding. The domain and web hosting are perfect for my needs.

Support is fantastic they will reply soon and solve my issues in 1 attempt.

I recommend them to all your hosting and domain requirements. They have one of best control panel for managing your web and hosting resources. And it is very Easy to Use.

August 18, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi,

Thanks for the great review and kind words about support. Don't hesitate to ever get in touch and we'll happily help.

Have a nice day,

Craig

OVH_IE

Rated 5 out of 5 stars

Fast Helpdesk response

Fast Helpdesk response
Thank you Oliver for your the resolution.

August 15, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hello,

I'm glad Oliver was able to help.

Have a great day,

Craig

OVH_IE

Rated 5 out of 5 stars

excellent

excellent services and support

August 1, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hello!

Thanks for the great review. We're happy to help.

Kind Regards,

Craig

OVH_IE

Rated 5 out of 5 stars

Thank you Oliver N

Thank you Oliver N. from OVH IE Support Team for your help!

July 31, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi,

Thanks for the great review! I'll let Oliver know about your kind words.

Kind Regards,

Craig

OVH_IE

Rated 5 out of 5 stars

The service is good

I'm currently using So You Start server. The service (hardware, network, support) is great. Just failed one SSD after 5 years of heavy usage (several times exceeded TBW).

I appreciate also that technician inspects server when it doesn't ping, but that is happening very rare.

Maybe there is room for improvements for failed disk reporting. I wrote (out of working hours) about failed disk in control panel and it took about 13 hours for answer. The disk replacement itself was very fast. That amount of time was ok with me in this case, but just saying what could be possibly improved.

June 19, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hello Oscar,

Thanks for the great review. If you ever have any worries about your disks, don't hesitate to contact us.

Kind Regards,

Craig

OVH_IE

Rated 5 out of 5 stars

Good and Reliable hosting provider

The service, the support and up-time on OVH is very good. I'm using OVH dedicated servers since 2013 and didn't had any issue at all. You have to remember that you are the owner of the server so don't blame OVH for your mistakes. If you are a PRO go for it, I recommend it ;)

June 13, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Artur,

Thanks for the great review of OVH. Our support team are happy to help you within the limits of unmanaged support and while we can't fix software problems on your server, we're happy to advise.

Please get in touch if you need anything.

Craig

OVH IE

Rated 5 out of 5 stars

Great support

Great support. Fast and responsive. Love the server range. I would only suggest KVM to be included by default into the SoYouStart range.

June 4, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Sasa,

Thanks for the lovely review. KVM is something that comes as a feature on our OVH servers but we will take your feature request on board for the SYS brand.

Have a lovely day,

Craig

OVH IE

Rated 5 out of 5 stars

OVH.ie is the best of them

I've been with a lot of hosting companies in years and OVH so far is the best value on the market.
However, OVH.ie, has demonstrated the highest customer service level of the .fr, .it I had to deal with.
Keep up the good work and my best regards to Adam O.!

May 3, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Michael,

Thanks for the kind words about OVH IE. I'll let Adam know how happy you are with his service.

Have a nice day,

Craig

OVH_IE

Rated 4 out of 5 stars

Almost perfect, but still the best in market

I think they deserve the four star rating. I don't give them 5* because their support is slow, really slow, BUT the service quality compensates all this inconvenience because their hardware is top level quality, their SSD conditions are really good, their network have good peerings and the best protection in the market.

They give you what they offer, and after the service i experienced with the other providers I can really say that they worth the money and the trust.

April 28, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hello Sorbån,

Thank you for your feedback. We're currently working on improving the speed of our support through tickets and if you ever need anything immediately, give us a call. I'm positive you'll increase your mark to 5 stars soon in this regard.

We're very proud of our hardware, network and DDoS protection and I'm delighted they meet your requirements.

Kind Regards,

Craig

Rated 1 out of 5 stars

You're too slow to take care of support…

You're too slow to take care of support messages and you're too slow to give people their products for which they've paid! For example, I just paid $ 900 for a dedicated game server, and guess what? I haven't got it yet! Bad service. And when you try to contact you via support ticket's then you get NO ANSWER, write to you on twitter, NO ANSWER, then try on facebook, guess what? NO ANSWERS! YOU ARE SO LONG! BAD EXPERIENCE AND SERVICE!

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

Fast response and very kind support…

Fast response and very kind custommer support .. Thanks mr Oliver. Thanks OVH!

February 20, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Tolga,

Thanks for lovelt review. I'll pass all of the kind words over to Oliver and the rest of the team.

If you need further assistance, please get in touch.

Have a nice day,

Craig

OVH_IE

Rated 5 out of 5 stars

Best hosting

This is a great hosting! Full automation, I do not even need to write in support!

February 19, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Yu!

Thank you for your kind review. Our automated processes allow us deliver our services to you within 120 seconds.

Please get in touch with our dedicated support team if you need anything.

Kind Regards,

Craig

OVH_IE

Rated 5 out of 5 stars

Best hosting provider I have ever used

Best hosting provider I have ever used. Ovh never seems to let me down on my hosting needs! Been using them on and off since 2014.

Good work ovh keep it up!

February 8, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Michael,

I'm really happy that we were able to meet your needs. If you ever need anything we're just a call/ticket away.

Thank you,

Craig

OVH_IE

Rated 5 out of 5 stars

Server boot issue

I had an issue with boot of my server!
Their instructions and actions were direct and helped me to fix the issue!!
So many thanks.

February 8, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Konstantinos,

I'm really glad we were able to help. Our team of customer advocates work hard for you.

Have a nice day,

Craig

OVH_IE

Rated 5 out of 5 stars

Contacted support for help because my…

Contacted support for help because my VPS wasn't booting in rescue mode. Got it all fixed within 24 hours and the server is hosting again!

January 18, 2019
Unprompted review
OVH.ie logo

Reply from OVH.ie

Hi Roy,

Thanks for your kind words. Glad we're able to help you. If you need anything in the future, don't hesitate to get in touch.

Kind Regards,

Craig

OVH_UK

Rated 1 out of 5 stars

Unbeliably slow and bad costumer support.

I've used OVH for a long time, but I took a break for some time. But I bought a new VPS server, which is sad that they have only become slower and slower. It takes more than 24 hours for a payment to go through; the server setup is slow and disappointing. The customer support has disappointed me also since they are extremely slow and when they finally answer the answer isn't even that helpful. Also for a long time ago I experienced unauthorized payments from OVH which I haven't done myself, and not only that they didn't want to give me a refund, and not only that, they haven't responded to the ticket for more than 6 months, and I've replied to it multiple times, they just seem to ignore it. Please do something about whatever you're doing.

January 1, 2019
Unprompted review
Rated 4 out of 5 stars

Great experience with OVH

Been a customer for years off OVH from private customer till where im now as a business customer. And the support is really fast. Surely a good hosting company

December 7, 2018
Unprompted review

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