I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is... See more
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I have used many brokers . One stands out in the crowd. Ox gets my endorsement for excelling in these 8 important categories ! A plus in each!! User experience , super easy to navigate low-co... See more
Company replied
I had a really good experience with Ox Securities, I was using Ridge Capital as an investment platform and then Ask was the brokerage They’re pretty responsive given it’s via chat and email for Supp... See more
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Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... See more
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Company details
Written by the company
OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset.
Contact info
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent & Grenadines
- +1 (213) 459 3544
- service@oxsecurities.com
- oxsecurities.com
You should know
4.7
Excellent
900 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service from Ox Securities
Reida Dimacali provided fantastic service and was able to answer all my queries. It has been some time since I received such high quality assistance!
April 8, 2026
Reply from Ox Securities
Hi Glen,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
When I contacted customer service
When I contacted customer service, I didn't have to wait long to chat with an agent. Zyron Garcia was very helpful in answering all of my questions and he took the time to make sure all of my needs were met. OX was refered to me and I couldn't be happier with their service.
April 7, 2026
Reply from Ox Securities
Hi Ron,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
I get great support with anything…
I get great support with anything dealing with questions or issues that require immediate assistance. The experience has been off to a great start.
April 6, 2026
Reply from Ox Securities
Hi Mario,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Excellent trading broker
Excellent trading broker, smallest spreads, easy to navigate and top of the line customer service, they answer quickly and they always answer every one of my questions.
April 7, 2026
Unprompted review
Reply from Ox Securities
Hi Alexandre,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Ox Securities was very fast to resolve…
Ox Securities was very fast to resolve my question. Many thanks to their support team.
April 7, 2026
Reply from Ox Securities
Hi Pete,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Abigail was very professional
Abigail was very professional, courteaus and patient in servicing me request
April 7, 2026
Reply from Ox Securities
Hi Ashok,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Bernadette was very helpful and was…
Bernadette was very helpful and was able to reconnect even after our call was dropped. She was able to take care of multiple issues all in one call. Thanks
April 6, 2026
Reply from Ox Securities
Hi Customer,
Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.
If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.
Sincerely,
Ox Securities Team
Talking to a human agent is great
Talking to a human agent is great. I quickly received instructions as to how to solve my problem.
April 2, 2026
Reply from Ox Securities
Hi Howard,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
I needed a lot of reports from the past…
I needed a lot of reports from the past three years. The customer service great, big thanks to everyone involved!
April 3, 2026
Reply from Ox Securities
Hi Jerry,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Thanks for the Clear and helpful…
Thanks for the Clear and helpful directions, I don't know why I was directed earlier to the help desk. it is unnecessary to set up zoom meetings and wait for days when the info can be provided by the right people over email, but it did get done thanks.
April 2, 2026
Reply from Ox Securities
Hi Rod,
We appreciate you taking the time to share your feedback about your experience with Ox Securities. It’s fantastic to hear that our services met your expectations!
Your kind words inspire us to keep providing excellent service and support. If you ever have any questions or need further assistance, please feel free to contact us anytime.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Mike,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
You performed as advertised
March 30, 2026
Reply from Ox Securities
Hi Don,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
Bernadette deserves 5 stars
Bernadette was extremely helpful.
And she was very tolarant of me even with me making mistakes. I highly recommend her for customer service skills.
March 31, 2026
Reply from Ox Securities
Hi Todd,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Matt,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
Abigail is the best!!
I want everyone to know how awesome Abigail has been with me! She has been an enormous help in my quest to better understand my acct and how to manage it correctly, she needs a raise..ha Thanks again Abigail you are he best!! Cheers Dr Mark Sutor
March 27, 2026
Reply from Ox Securities
Hi MarkSutor,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
The representative responded to my…
The representative responded to my request quickly and gave me the answers that I needed.
March 27, 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi T Rock Alot,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Unusually Excellent Customer Service …
The customer support really over the top. Bernadette noticed a problem and followed up proactively and didn’t let go until it was resolved
March 24, 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Excellent Customer Service! Great work!
Mohit and Bernadette provided very valuable information to me when I was establishing the foundations of my trading accounts. I really appreciate their help and the detailed information they provided to help me make some important decisions. The customer support team demonstrated that they truly care about the well-being and success of their clients. Great work, Ox Securities!
March 24, 2026
Reply from Ox Securities
Hi Layne,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
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