Ox Securities Reviews 

900
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is... See more

Company replied

Rated 5 out of 5 stars

I have used many brokers . One stands out in the crowd. Ox gets my endorsement for excelling in these 8 important categories ! A plus in each!! User experience , super easy to navigate low-co... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience with Ox Securities, I was using Ridge Capital as an investment platform and then Ask was the brokerage They’re pretty responsive given it’s via chat and email for Supp... See more

Company replied

Rated 5 out of 5 stars

Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... See more

Company replied

Company details

  1. Finance Broker
  2. Gold and Silver Trading Company
  3. Investment Company
  4. Stock Broker

Written by the company

OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset. 


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You should know

4.7

Excellent

TrustScore 4.5 out of 5

900 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(900)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought into this program a little…

I bought into this program a little uncertain.
It was so easy to get set up. Now I sit back and watch the daily updates.
The customer service has been excellent.

February 26, 2026
Ox Securities logo

Reply from Ox Securities

Hi James,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Phenomenal Customer Service!

My questions were thoroughly answered which I greatly appreciate! Not only that, I also received a follow up email as an additional added measure of support! I would highly recommend OX Securities as my top Broker of choice!

March 23, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Thanks for the quick and efficient support to re-enable my demo account

March 23, 2026
Ox Securities logo

Reply from Ox Securities

Hi Joe,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Always prompt and professional.

Always prompt and professional.

March 13, 2026
Ox Securities logo

Reply from Ox Securities

Hi David,

Thank you so much for taking the time to share your positive experience with Ox Securities! We are thrilled to hear that you had a great experience with our services.

At Ox Securities, we strive to provide our clients with the best possible experience, and it's always rewarding to receive feedback that reflects our commitment to excellence.

Your kind words motivate us to continue delivering top-notch services and support. If you ever have any questions or need assistance, please don't hesitate to reach out. We value your trust and look forward to serving you in the future.

Thank you again for choosing Ox Securities!

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

OUTSTANDING!

Absolutely OUTSTANDING! Bernadette walked me through every step that needed to be done to close an orphaned trade. She was patient, with a calm demeanor, and checked after every action that I took to make sure it was correct and the issue was resolved.

March 19, 2026
Ox Securities logo

Reply from Ox Securities

Hi Mark,

Thank you so much for taking the time to share your positive experience with Ox Securities! We are thrilled to hear that you had a great experience with our services.

At Ox Securities, we strive to provide our clients with the best possible experience, and it's always rewarding to receive feedback that reflects our commitment to excellence.

Your kind words motivate us to continue delivering top-notch services and support. If you ever have any questions or need assistance, please don't hesitate to reach out. We value your trust and look forward to serving you in the future.

Thank you again for choosing Ox Securities!

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

No disappointed at all!

I must say, I never write reviews. But I felt I must write one this time. I came across OX Securities 2 weeks ago through one of my forex mentors. I signed up through his advice and I wasn't disappointed.

The entire process was extremely easy and quite fast to my surprise. But, that wasn't what surprised me the most. When I created my account I chose the MT5 platform and received my investor password and master password through email. I was having issues signing into my MT5 dashboard "my fault as I was entering in the wrong password" so I wrote an email to customer service. Two hours after I sent the email I received a phone call from an unknown number and it already being bedtime for me I didn't answer. Very first thing the next morning I received another call and it was Zyron from OX Securities making sure I was able to sign into my account.

I never in my life have received such wonderful one in one customer service from a company. He made me feel like I was their only client even though I know they have thousands.

I have no doubt if I ever run into any issues in the future that I won't have to worry nor wait too long for it to get resolved. I highly recommend them for your trading needs!

FYI, I did a very extensive review check on them before signing up and the only bad reviews I can find are people who no business trading as they decided to rely on others to trade for them who are 3rd parties in which OX Securities has no control over. They are simply mad cause they thought they could get rich quick without doing anything and reality took control.

March 18, 2026
Unprompted review
Ox Securities logo

Reply from Ox Securities

Hi Bryan,

Thank you so much for taking the time to share your positive experience with Ox Securities! We are thrilled to hear that you had a great experience with our services.

At Ox Securities, we strive to provide our clients with the best possible experience, and it's always rewarding to receive feedback that reflects our commitment to excellence.

Your kind words motivate us to continue delivering top-notch services and support. If you ever have any questions or need assistance, please don't hesitate to reach out. We value your trust and look forward to serving you in the future.

Thank you again for choosing Ox Securities!

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Yves and Bernadette

Yves and Bernadette were very kind and knowledgeable. They were patient while I got all the assistance I needed. Thank you.

March 19, 2026
Ox Securities logo

Reply from Ox Securities

Hi Noemi,

We appreciate you taking the time to share your feedback about your experience with Ox Securities. It’s fantastic to hear that our services met your expectations!

Your kind words inspire us to keep providing excellent service and support. If you ever have any questions or need further assistance, please feel free to contact us anytime.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff! fixed my error with speed and security that gained my trust and I'm completely satisfied with the service I received Thank You!

March 19, 2026
Ox Securities logo

Reply from Ox Securities

Hi Donald,

We appreciate you taking the time to share your feedback about your experience with Ox Securities. It’s fantastic to hear that our services met your expectations!

Your kind words inspire us to keep providing excellent service and support. If you ever have any questions or need further assistance, please feel free to contact us anytime.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Great customer service.

Very responsive & caring customer service team. Also great follow up. Thank you.

March 18, 2026
Ox Securities logo

Reply from Ox Securities

Hi Tex,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Great service!

March 18, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Good customer service

Bernadette was extremely helpful helping me to sort out various log in issues and I am very grateful!

March 18, 2026
Ox Securities logo

Reply from Ox Securities

Hi Alex,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

All interactions with customer service…

All interactions with customer service have been easily handled

March 2, 2026
Ox Securities logo

Reply from Ox Securities

Hi Adam,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Reida knew the layout of the website…

Reida knew the layout of the website and guided professionally and pleasantly to the desired outcome.

March 17, 2026
Ox Securities logo

Reply from Ox Securities

Hi LKL,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Reida D was very helpful with my issue.

Reida D was very helpful with my issue.

March 16, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Reporting issue

I was particularly surprised by the turnaround time once I made the request. I had a specific reporting issue which was resolved within 45 minutes.

March 16, 2026
Ox Securities logo

Reply from Ox Securities

Hi Roger,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

The representative was very good

The representative was very knowledgeable with my problem. And gave me direct assistance in
solving and also had a thorough understanding of my issue.

March 14, 2026
Ox Securities logo

Reply from Ox Securities

Hi perfect touch production s,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Ox Securities On Boarding Process

Ox Securities was responsive and helpful with their on boarding process.

March 13, 2026
Ox Securities logo

Reply from Ox Securities

Hi Philip,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Courteous

Courteous, sincere, and prompt delivering requested documentation,

March 10, 2026
Ox Securities logo

Reply from Ox Securities

Hi Ron,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Reida did phenomenally well

Reida did phenomenally well. Understood my issue and helped me!! Very very good!!

March 13, 2026
Ox Securities logo

Reply from Ox Securities

Hi Ty,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Quick to respond

Quick to respond. Precise answers. Excellent follow up.

March 13, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

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