Product is great, exactly what I was looking for. Delivery took really long though.
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No updates on how to track your order
The service was great Even though at first things we shakey as i did not receive my order number But i wrote an email and everything was resolved and I got my products in time and i will be orderi... See more
I orders online and got my order in 2 working days. I am impressed by the service though I was skeptical
Company details
Written by the company
Oxyaider is a young energetic, private company registered in South Africa that focuses on people’s health, their well-being, sales, after-sales services of quality and affordable Home Medical Equipment, and Respiratory Therapy products in the local market. Oxyaiders mission is to provide the best healthcare solution money can buy and creating a long lasting after sales service, by delivering a wide range of specialty products and services ensuring quality care for all patients and as a reliable partner to the health care community.
Contact info
South Africa
- oxyaider.co.za
3.6
Average
247 reviews
Replied to 5% of negative reviews
Typically replies within 24 hours
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Excellent service and price !
July 4, 2024
I think the product is good but …
I think the product is good but the communication poor. I had to do the follow ups and the various telephone numbers give rise for concern....
However, I managed to get hold of a sales lady via calling the whatsapp line and she made it happen. Their admin is their weakest link.
July 11, 2024
Lack of attention by staff and delivery…
Lack of attention by staff and delivery almost 3 weeks to deliver stock items is just not acceptable.
July 8, 2024
Fantastic service overall and more…
Fantastic service overall and more importantly the product is working as expected. Thank you
July 1, 2024
Fast delivery
Good communication, fast delivery, website was easy for ordering, good product quality
June 18, 2024
The service level is awesome
May 17, 2024
My stature meter is defective
My stature meter is defective, the tape measures upside down.
May 17, 2024
Good products, shipping could improve
Great products and lovely quality for good price. The communication on where and when your package is to be dispatched and timing of shipping could definitely improve but the whatsapp line was very helpful and overall a decent experience, will be purchasing more products from them in the future.
February 26, 2024
Unprompted review
Very friendly and helpfull staff
April 26, 2024
Quick response even quicker on delivery.
February 1, 2024
wasn’t a good experience as the…
wasn’t a good experience as the delivery took weeks and weeks without communication
April 3, 2024
We only received some items
We only received some items, we still have not received our spirometer paid on the 7th of March.
And the agent Aaliyah is not responding to our emails.
April 3, 2024
Seems there is always a stock problem
Seems there is always a stock problem. Last time I waited months before I received the product I ordered.
April 3, 2024
worst service ever
worst service ever, will never recommend your business.
i am still waiting for my refund!!!!!!!!!!!!!
January 8, 2024
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