Ozone Coffee Reviews 207

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing product, great website and great customer service. Did have a billing issue but customer contact was quick and the matter got resolved.

Company replied

Rated 5 out of 5 stars

I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... See more

Company replied

Rated 3 out of 5 stars

Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... See more

Rated 5 out of 5 stars

Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... See more

Company replied

Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

Written by the company

We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

207 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Can't ask for much more

I've been buying most of the coffee I drink at home from HasBean for a long time now. I couldn't ask for more, the coffee is reasonably priced and tastes fantastic. They have a wide enough selection that I get fantastic variety, beans are roasted freshly and the orders ship very quickly :)

May 20, 2019
Unprompted review
Rated 4 out of 5 stars

4.5 Stars - Lovely Coffee & A Great Service

There's a vast selection of coffee on offer & most tastes will be accommodated. The coffee is very good quality, the service is brilliant & the staff are very helpful. I would give five stars, but I'd like to see more "black honey" processed. Your order will be posted on the same day you order if you order before 1pm by the class of postage of your choice. They are very reliable & in my opinion the best at what they do.

October 27, 2018
Unprompted review
Ozone Coffee logo

Reply from Ozone Coffee

Hi there GB, thanks so much for your review! Really happy to hear you've been enjoying what we get up to out here in the Staffordshire countryside! Black honey processed coffees unfortunately aren't the easiest to get our hands on, but we definitely try our best as just like yourself - we love them : D they're a rather small and rarer variant of honey processing and for producers are 1 of the most complex, laborious, and expensive processing methods to undertake. It's quite close to a full natural process and we have plenty of those around most of the year : ) if you'd ever like any recommendations on what coffees to go for from our range please ping us an email as we'd love to be able to help out there! We should have El Potrero black honey from Costa Rica and El Limon black honey x natural from Guatemala back during November and December. For more info on honey processing methods make sure to check out https://www.youtube.com/watch?v=wQBwzZmnRl0 : ) thanks again for the review, best wishes from Stafford!

Rated 5 out of 5 stars

Simply the best

Simply the best! The best range of coffee, and importantly, absolutely superlative service. You just do not need to go anywhere else.

October 4, 2018
Unprompted review
Rated 5 out of 5 stars

Lovely place

Some of best coffee in the area (Leonard Street). Awesome interior and food. Really yummy.
I really can't recommend enough.

January 30, 2018
Unprompted review
Rated 3 out of 5 stars

The Shrinking Bag Coffee Company

Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it did as Has Bean.

The final straw for me was when they reduced the size of the bags from 250g down to 220g.

So one star removed for not being the coffee company it was when it was Has Bean and one star removed for reducing the bag size.

November 30, 2017
Unprompted review
Rated 5 out of 5 stars

Love them

Love them. I've been buying from them for years and they have always been super-speedy with excellent quality coffee. Always looking to do the right thing by growers too, which is great. Highly recommended.

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

Love this company

Great coffee, lovely helpful customer service, speedy delivery - what more do we need. Would like to see organic coffee on offer, but other than that can't rate highly enough

June 5, 2017
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend them more highly

Absolutely fantastic. Not only do they have a great range of fresh-roasted coffees, plus excellent brewing tools and accessories, the customer service is top-notch. Delivery of fresh-roasted coffee is super quick, they seem hugely knowledgeable and enthusiastic about their products and, on the occasion that I needed to return an item (through no fault of their own), they couldn't have been more helpful. A special thanks to Chris for his friendly advice. Now I'm looking forward to tasting my way through their whole range.

December 17, 2016
Unprompted review
Rated 5 out of 5 stars

fantastic coffee, fresh, good value. Great customer service

Ordered their 'starter pack' which is basically their blends, very impressed with the coffee, the freshness and the end result. Jailbreak and the Unleaded decaf are highly recommended. great customer service from them too, im now a regular customer and will be ordering my 5 bags monthly from them

May 8, 2014
Unprompted review
Rated 5 out of 5 stars

Best coffee shop anywhere

What's not to love about HasBean? They have great service, great delivery, a great website. And the coffee is the best and freshest available anywhere. I love all the extra stuff on the website too - the coffee guides, in-depth review, "In my Mug", etc.

December 28, 2012
Unprompted review
Rated 5 out of 5 stars

Great Coffee and Great Service

I always get my coffee beans from these guys. There's a huge range and you get the feeling that each one has been chosen with the greatest of care. Many are from small farms and although obviously you pay a little more the farmers are getting a fair deal. The coffee is always freshly roasted and on each occasion it has been delivered the following day and the postage charges are extremely reasonable. This is probably my favourite on-line company. Cheers guys.

April 23, 2012
Unprompted review
Rated 5 out of 5 stars

Love this place

fantastic coffee, fresh as ever. ive used them 3 times now and they have been quick each time. keep up the great work!

July 18, 2011
Unprompted review
Rated 5 out of 5 stars

Amazig Service

I have found the perfect coffee supplier!
(that sounds a little over the top, but you don't often come across service like this)

HasBean are fantastic. I have tried a good selection of their coffees and have fond them to be tasty, well priced and swiftly delivered.

when i have needed to contact them by email, i have received quick, friendly and helpful responses.

Brilliant!

October 29, 2009
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fast delivery, great range of coffee, roasted and ground to order and all capped off by excellent advice from Mr Leighton himself.

September 8, 2009
Unprompted review
Rated 5 out of 5 stars

Excellent

These guys take a huge personal interest in their product which is always top notch. Service always personal and excellent, and delivery is super fast (normally next day if you order on time.. which is great considering they roast to order). Totally recommend has bean. :)

January 11, 2009
Unprompted review
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