Amazing product, great website and great customer service. Did have a billing issue but customer contact was quick and the matter got resolved.
Company replied
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Amazing product, great website and great customer service. Did have a billing issue but customer contact was quick and the matter got resolved.
Company replied
I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... See more
Company replied
Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... See more
Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... See more
Company replied
We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.
Unit 16, Ladford Covert, ST18 9QL, STAFFORD, United Kingdom
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I've now ordered the Colombia Finca La Chorrera Decaf from Hasbean several times over the last couple of months, and it has always been excellent. Fresh and delicious.
Fast, good price and the product was delivered here in Norway in excellent condition. Will likely buy again.

Reply from Ozone Coffee
Great communication and handling of complaints - immediate sending of new goods instead of those that were damaged during transport. I really appreciate it.

Reply from Ozone Coffee

Reply from Ozone Coffee
First time order from Hasbean. Very impressed. Great coffee and very fast delivery(even faster than I was expecting but great as I’d just run out of coffee!) Can’t wait to order more!

Reply from Ozone Coffee
I’m a Hasbean subscriber of some 80 bags and can honestly say that I have enjoyed every single one of them. Of course I have enjoyed some more than others but Steve & colleagues put their all into their products and this love & enthusiasm shows so much that it is infectious & I love exploring all their different offerings.
Communication is great, Steve is a hoot and I like supporting a Midlands company. Long may they reign & remain!!

Reply from Ozone Coffee
This is one of the best businesses you will ever deal with. The coffee is excellent quality at a reasonable price and the service is faultless. I have tried a good number of different roasters over the years and Hasbean is by far the best.

Reply from Ozone Coffee
Hasbean provide excellent coffee with extensive knowledge backing up a superb service.
Thank you!

Reply from Ozone Coffee
A first class coffee every time. And a prompt reply to any query which is then resolved immediately. I cannot praise them enough and I have been a customer for many years.

Reply from Ozone Coffee
The best coffee roasters without a doubt.
I have been a customer for years with 2 different subscriptions on the go and have never been sent coffee that wasn't at least good and usually excellent. The roasting is mostly always spot on and the variety of coffee they source is way better than any others I've come across.
That's not to mention the wealth of information about the beans, growers etc., it's very clear these folks are in it for the coffee.
Excellent customer service as well, any problems I've had with delivery have been sorted out swiftly.
Away you go now and sign up for In My Mug if you haven't already.

Reply from Ozone Coffee
By far the best coffee company. Amazing range, swift delivery brilliant prices.

Reply from Ozone Coffee
Great service, great comms, great coffee. You're gonna have to dig a little deeper in the pocket versus supermarket stuff but it's definately worth the difference, no worries there!
Amazing coffee, fast delivery and great communication! Gotta love Hasbean

Reply from Ozone Coffee
You have a new coffee fan! After trying many roasters, this is sensational. I love the flavour profiles and overview of the growers on the website. Will order again and again and again and again!

Reply from Ozone Coffee
Very good quality coffee, freshly roasted.
Hard to beat for the price. Must try if you are a coffee lover

Reply from Ozone Coffee
A kind friend introduced me to Hasbean. Such a great variety of tasty beans, that I don’t need to look elsewhere!

Reply from Ozone Coffee
Reliable company fast service even while Covid has made things difficult. Recommended

Reply from Ozone Coffee
I think I've been using the delivery service for about 6 months now, receiving coffee every fortnight.
The coffee is bloody delightful. Great beans, always very fresh. Lovely tasting notes.
Having nice coffee is just such a nice little luxury that I allow myself, I would recommend it to anyone.
PS I buy whole beans and prepare them using an electric grinder and an aeropress. I drink it black.

Reply from Ozone Coffee
Since early 2012, I've been buying coffee from Hasbean. I have ordered everything from decaf beans to sacks of green to a custom blend for my wedding guests!
(Actually I haven't ever ordered pre-ground so can't comment on that.)
Here is why I have never so much as looked at another coffee company since the early early days of my joyous relationship with Habean :-)
• Excellent quality of coffee beans, tasty tasty TASTY
• Astonishing variety of origins and suppliers
• Good sourcing practice, supporting sustainable coffee-growing
• Prompt service, fast delivery (at caffeine speeds)
• Excellent customer service with requests, questions, complaints personally attended to and resolved fast
• Courteous and friendly staff with good sense of humour
• Excellent range of subscription offers and products
• Just absolutely delicious coffee ... did I already say that? ... some days it feels like I get out of bed only for the Hasbean
• All the above delivered consistently week after week, year after year
Full marks for it all, Hasbean! You are an excellent business, and one which I'm so very happy to continue supporting.

Reply from Ozone Coffee
Brilliant service and coffee. I've been a customer for a few years and they are always reliable and know their beans. Excellent.

Reply from Ozone Coffee
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