Amazing product, great website and great customer service. Did have a billing issue but customer contact was quick and the matter got resolved.
Company replied
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See what reviewers are saying
I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... See more
Company replied
Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... See more
Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... See more
Company replied
Company details
Written by the company
We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.
Contact info
Unit 16, Ladford Covert, ST18 9QL, STAFFORD, United Kingdom
- orders@ozonecoffee.co.uk
- ozonecoffee.co.uk
4.7
Excellent
207 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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My favourite place for coffee
I've been buying coffee from HasBean for years. I discovered them when I visited Tamper in Sheffield. I've never had problems with any orders and the quality of the roast is phenomenal. I sometimes go to other roastries, but HasBean is by far my favourite!
They roast to order and you can really tell, my favourite coffee is colombian and they currently have Colombia El Tractor Lactic which I highly recommend.
August 27, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the review and kind words Ashley! It really is a great time to be a specialty coffee lover with such a great selection of top notch UK-based Roasters right now, but super happy we're the favourite for you :)
Reply from Ozone Coffee
Thanks so much for the review Jackie!
Always helpful, honest, high quality
I've been ordering from this company for a long time now. Years. Probably hundreds of different beans, only two I didn't enjoy. Communication where needed is quick and helpful, and any problems (rare, but - it's been years, stuff happens) resolved quickly. Highly recommend.
August 11, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the kind words and recommendation Amy!
The coffee is always good
The coffee is always good
Always quick delivery
Its a pleasure.
Thank you
August 6, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the review and kind words Steve :)
Great freshly roasted coffee
Great freshly roasted coffee always delivered on time. Very reliable, highly recommended.
July 30, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the review and recommendation Carl :)
Great decaff coffee
Great decaff coffee, only drawback is being unable to get larger bags ground to order.
Quick delivery and have never had any issues with a single order over the last 5 years I've been ordering from hasbean (and the countless people I've sent to them!)
Well worth a try
July 28, 2021
Unprompted review
Reply from Ozone Coffee
Thank you so much for the kind review and super happy to hear you're such a long-time fan of our decaf :)
Incredibly delicious coffee.
Incredibly delicious coffee.
A testament to the skill of the team, great service, packaging and proper good coffee.
July 23, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much! Glad your coffee is super delicious and thank you for the kind review :)
Reply from Ozone Coffee
You're very welcome! Thanks so much for the review :)
Recommend!
Great coffee, great prices, great customer service.
I missed cut off for weekend delivery and the team were in touch first thing on the next working day to clarify what delivery I wanted and to refund the difference based on my choice. I will be sticking with Hasbean for sure. Thanks Katie!
July 19, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much Eleanor for your kind words + super happy to hear Katie was such a super star + helped you to get things sorted :)
Excellent customer service
Excellent customer service, great information about all the different coffees, planning on keeping my subscription going for a long time.
July 19, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for your kind words + review :) Enjoy your subscription!
Great coffee.
i got a bag from Chimney Fire once a month for 6 months then moved to Hasbeen ,if had 2 bags from Hasbeen coffee now, both have been better than any Chimney Fire coffee ive had im well impressed.
July 17, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the lovely review Sharron :) Super happy to hear you're impressed with our coffees!
The best coffee
The best coffee, and the best service. Don’t think I’ll end my subscription until the end of time tbh.
July 2, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much Arif! Super happy to hear you're such a fan of what we're doing and that you're enjoying your subscription :)
Perfect service and product
Perfect service and product. I even got Saturday delivery when I only paid for dpd. Delicious coffee and great packaging too.
June 21, 2021
Unprompted review
Reply from Ozone Coffee
Thank you for your kind words and the review John :)
I have renewed my love of coffee and…
I have renewed my love of coffee and Hasbean are instrumental in this. From the minute I stumbled across their website and the super helpful guides on "the" coffee process and differing beans to their superb guides on brewing..... I love my hand grinder, my Kalita wave and my swan neck kettle. I look forward to every cup and love the process of creating.
Thanks guys
Ps the Bolivian coffee is sublime...
June 17, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much Tim! Glad to hear your love of coffee has been renewed and that you're enjoying brewing, particularly our Bolivians! :)
Outstanding
The whole experience of Hasbean is outstanding.
The coffee is fantastic.
Delivery cheap and prompt.
Support always friendly and helpful.
June 16, 2021
Unprompted review
Reply from Ozone Coffee
Thank you so much for your kind words Tony :)
Amazing coffee great prices quick…
Amazing coffee great prices quick delivery cant fault these guys one bit
June 15, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the review and kind words Derek :)
I HasBean Impressed!
I was not expecting much, but I was really impressed with these guys, the coffee was sent out on time and I received it along with the additional filters that I ordered. They have a nice online subscription management system that allows you to quickly adapt the subscription to your needs, you can change and can also skip a delivery if needed.
The coffee itself is great! Its super fresh, smells nice and tastes great, its a nice medium roast that I very much like.
June 9, 2021
Unprompted review
Reply from Ozone Coffee
Thank you so much for the review and kind words :)
Super happy to hear we exceeded expectations and that you're a fan of our new subscription system! Thanks again!
Brilliant!
Ordered Acaia small dosing cup and it arrived next day. Great service as usual. Item works great and stops any mess. Brilliant thanks!
May 29, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for the review and super happy to hear you're enjoying your Acaia product! :)
Reply from Ozone Coffee
Thanks so much!
Regular Hasbean coffee order. Quick and efficient response to my…
Quick and efficient response to my order with rapid delivery. Excellent coffee as always. Well done team Hasbean.
May 27, 2021
Unprompted review
Reply from Ozone Coffee
Thanks so much for your review and kind words :)
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