Ordered 4x1 metre PVC strip curtains, but half of them were missing from the delivery. When I called them up, they quickly corrected this. I got the missing items on the next business day! Excellent c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Charli & the team were really helpful over the phone & delivery of the heavy items I purchased was arranged without issue. Thanks folks!!
I ordered 2 rolls of 50 X 50 weld mesh and got 1 roll 50 X 50 and the second is 25 X 25 when the mistake was realised it was fixed very quickly and the phone service was great indeed will use them ag... See more
Exactly the product we required Great service and prompt delivery We use a lot of commercial products and breakdowns are a common occurrence l will be using Ozsupply for our first point of contact... See more
Company details
Information provided by various external sources
Australia's Leading Online Retailer of Coolroom & Commercial Refrigerator Parts, HVAC Tools. Best Value. Same day dispatch. Shop Online or pick up in Dandenong
Contact info
19 Metcalf Drive, 3175, Dandenong, VIC, Australia
- 0397949776
- info@ozsupply.com.au
- ozsupply.com.au
4.5
Excellent
630 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Being able to talk to someone and he…
Being able to talk to someone and he also rang back to make sure the process worked for me. That's good customer service
November 18, 2023
They followed through with the order as…
They followed through with the order as promised. Our order came quickly, there was no need for any follow up. We hope to use them again in the future
November 8, 2023
Reply from OzSupply
thanks for your feedback , Merry Xmas and Happy new year !
Easy find part with better price
I can find what I want with a reasonable price and free delivery. I am looking forward to receiving my order
November 13, 2023
Reply from OzSupply
thanks
Great service and fast dispatch
Great service and fast dispatch. Would buy from again!
November 2, 2023
Reply from OzSupply
that's our pleasure ! see you next time !
Very happy with the speed of delivery
Very happy with the speed of delivery. The caps that I purchased were exactly as described and a perfect fit. I will definitely use OzSupply for any future purchases.
October 29, 2023
Reply from OzSupply
Thanks for your warmly feedback !
Searching for the items l was after was…
Searching for the items l was after was easy, great range with various different sizes available.
November 5, 2023
Reply from OzSupply
thanks for your wonderful feedback !
Delivery fee is not correct
Delivery fee is not correct on the website which is misleading. Delivery fee needs to be included in the total amount at time of sale not added after.
The customer service received in relation to this matter has made my decision extremely easy to not recommend your store or purchase anything again.
It’s a shame the order was not handled with more professionalism.
October 26, 2023
Reply from OzSupply
thanks for your feedback, as oz supply always supply professional service for our customer as best as we can , we trading fair to every our customer, thanks again !
Item perfectly matched my requirement…
Item perfectly matched my requirement and arrived quickly
October 25, 2023
Reply from OzSupply
thanks very much !
Great product with value for money alon…
Great product with value for money alon with fast reliable delivery.
October 24, 2023
I recommend them highly
Have made numerous orders. Excellent service, super fast delivery. I recommend them highly.
October 23, 2023
Reply from OzSupply
Thanks Stuart
Super quick delivery everything as…
Super quick delivery everything as described couldn’t be happier
Thank you
October 20, 2023
Reply from OzSupply
Thanks very much !
Easy transaction
October 9, 2023
Punctuality
October 7, 2023
Very Professional
These guys were great, package did not turn up, they sent my order again without hesitation, would use again if required
October 5, 2023
Reply from OzSupply
thanks for your feedback !
Very happy with the rapid dispatch and…
Very happy with the rapid dispatch and delivery. Also kept me updated via email at every stage.
September 26, 2023
1m Threshold Ramp 100mmH
easy collection and good product. Happy as it is heavy ramp. Recommend it
1m Threshold Ramp 100mmH
John, Monbulk
October 2, 2023
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