We purchased a new printer for $5,000 and received it faulty with no power. It has been over a month and a half, and the store still refuses to cancel the order and issue a refund. The service has... See more
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I recently needed to replace an old printer due to a maintenace issue, and as I'd just spent $160 on new ink cartridges tried to buy a similar model. I google searched and found that Oztoner had the s... See more
Had a printer die and needed immediate replacement. Oz Toner had the model I needed at cheapest price on Google. Website said "In stock", but I've been burnt before other sites' advertised stock lev... See more
Amazing experience with Oztoner! We bought the same printer our office has had for the past few years (the old printer never missed a beat until it died out of the blue one day) for a super cheap pric... See more
4.2
Great
153 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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I ordered HP laser toner cartridges…
I ordered HP laser toner cartridges that were listed as in stock online. After a week or so I contacted them only to be advised the items were out of stock. They offered to ship me higher yield toners at no charge. Well no charge here we are 3 1/2 weeks later and I have just been advised by OZ Toner to chase ( their courier firm) directly. Still waiting....I ordered toners from another supplier and received them in 2 days - Really poor service
November 6, 2025
Unprompted review
Reply from OZ Toner
Hi Paul,
Thank you for your feedback. We are very sorry to hear about the delays related to your HP toner order. This is not the experience we strive to provide, and we sincerely apologise for the inconvenience caused.
We did follow up and chase up the courier company to organise a redelivery, keeping you in the loop, however this is still not up to our standards.
Easy and reliable
September 26, 2025
good product
August 26, 2025
Very bad experience, not trustworthy
I ordered a printer online two weeks ago and never received any updates. After finally getting in touch with staff, I found out they just forgot to ship it. I explained that I urgently needed it for my business and asked for express shipping due to the two-week delay, but they still sent it standard with just a “sorry,” completely ignoring my comments and questions. Really disappointing experience and poor customer service.
September 12, 2025
Unprompted review
Reply from OZ Toner
Hi Javio,
We are sincerely sorry about your experience. This is not up to our standards and will be thoroughly investigated. Please send us your order number so that we further resolve the matter.
Reply from OZ Toner
Thank you for your feedback
Reply from OZ Toner
Thank you for your feedback
The quality very. LightWeight
The quality. Of the plastic housing. And what. Country it was constructed and wahat. Is. The. Warranty. Period. And. It. Took. Too. Long for. Me. To. Receive it
August 26, 2025
Love getting my Canon Ink from someone…
Love getting my Canon Ink from someone I have found I can trust. They helped me with my old printer and now again with my (relatively) new one!
Their prices are great and they always seem to have a Special!!
July 28, 2025
Able to supply
They were able to provide equipment that others couldn't, and delivery was much faster than expected. Highly recommended.
July 28, 2025
Awful company
Awful company. Awful customer service. Ordered a printer and received no updates. After 2 weeks we tried to chase up and just kept getting responses of we are looking into it. Another week goes by and we keep chasing up and then they tell us they only had one of our ordered printers and it’s damaged so try offering us something else. We said no we just want our money back and after a week there’s still no reply to that request. Still trying to chase a reply and to receive our money back.
August 4, 2025
Unprompted review
I hadn't used your company before and…
I hadn't used your company before and was delighted that I received the toner within a couple of days.
Everything went well. Good job.
July 28, 2025
Excellent service
Excellent customer service. a cartridge we purchased wasn't working in our printer. We were given a lot of help at the warehouse, and a spare cartridge to help us trouble shoot.
June 24, 2025
Service and reliability of service
June 25, 2025
The product does not work.
The product does not work.
It is not your fault, otherwise I will go 1 star.
The customer service person Siony is pretty nice.
June 24, 2025
buying a printer online
We ordered a new printer and it was a reasonable price. It came within the week. We were very happy with our purchase and was an easy transaction.
May 26, 2025
Excellent customer service .
Met Peter long time a go and he always there for you if you need anything ,this time had to get a new printer and he helped me to choose one that suit my need ,no pressure and a lot of instruction before I made my mind .Always polite and costumer service excellent .
May 26, 2025
Helpful friendly service with efficient…
Helpful friendly service with efficient courteous staff, always gets my vote, every time!
April 29, 2025
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