We purchased a new printer for $5,000 and received it faulty with no power. It has been over a month and a half, and the store still refuses to cancel the order and issue a refund. The service has... See more
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I recently needed to replace an old printer due to a maintenace issue, and as I'd just spent $160 on new ink cartridges tried to buy a similar model. I google searched and found that Oztoner had the s... See more
Had a printer die and needed immediate replacement. Oz Toner had the model I needed at cheapest price on Google. Website said "In stock", but I've been burnt before other sites' advertised stock lev... See more
Amazing experience with Oztoner! We bought the same printer our office has had for the past few years (the old printer never missed a beat until it died out of the blue one day) for a super cheap pric... See more
4.2
Great
153 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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I thought I purchased new item
I thought I purchased new item. Item was refurbished and coded with RFB to justify the product. Down the page somewhere is mentioned that printer is not new. Yes I made mistake by not reading.
I asked to return the item and was told that I have to pay restocking fee. I asked for the price range, but OZ tonners is not available to answer that question.
I am not happy at all. It would be better if they don't have return policy and it's stated before purchasing, at least I would not purchase the item.
April 24, 2025
Difficult to find the shop
Difficult to find the shop. I arrived the address but the number shown on the website was different from the actual shop.
March 27, 2025
pickup location
Finding the actual place to pick up my goods was difficult. Please update the web site and provide better instructions on the order confirmation.
Storeman was pleasant and efficient
Goods were as per spec
March 27, 2025
Easy to access
February 24, 2025
Avoid at all costs
Avoid at all costs. Selling faulty refurbished equipment. My scanner failed after 6 months. Not even a reply to my email.
You have been warned!
February 12, 2025
Unprompted review
do not order from these creeeps
do not order from these creeeps. They say they have products in stock when they actually don't. they ripped me off on a $200 toner cart. they never contacted me to say it wasnt in stock. when i emailed they said they need an extra $150 to send my ink because they had the wrong stock on the website. i asked for a refund . he said he cant talk right now because he is at a doctors appointment and never called back. now i cant get a hold of them at all. total ripp off scammers. DO NOT BUY FROM THEM. straight up lying dishonest slimy operation.
February 9, 2025
Unprompted review
Reply from OZ Toner
Hi Nick,
Our records indicate that we issued a full refund on the same day (07/02/2025). We sincerely apologize for the stock error and any inconvenience it may have caused.
Please let us know if there are any outstanding issues we can assist you with—we’re happy to help.
I’m very disappointed
I’m very disappointed. I ordered and paid for several canon inks for our printer including CLI651 GREY XL I only received the CLI651 GREY not the XL which is dearer. I have sent several emails about the issue, I haven’t heard back from them. Very disappointed I won’t be ordering from them again.
January 21, 2025
Unprompted review
Reply from OZ Toner
Hi Rose,
We are very sorry to hear about the issue with your order and the frustration caused by receiving the wrong ink cartridge. We strive to provide accurate orders and timely responses, and we apologise for falling short in your experience. We have replied and refunded you the difference.
Since then we have improved our processes and hope that we can serve you properly next time.
- OzToner Customer Support
Fast & fabulous customer service
January 6, 2025
Faultless ordering the printer from Oztoner
I had no problems when ordering the printer from Oztoner and it was actually delivered the day before it was due. It was already a fast delivery.
I set it up today and I am very happy with my purchase.
January 8, 2025
Great product and it arrived within a…
Great product and it arrived within a few days considering the public holidays.
January 2, 2025
Great customer service
The turn around was quick to get me out of trouble.
I shoppef around and price was the best.
Highly recommended
November 25, 2024
Great Job People
Printer arrived quickly, it was well packed and it worked 5 mins after unpacking I was printing away. What more could I ask for :)
November 26, 2024
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