Player1 Sim Gear Reviews 49

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Purchased the Qubic system 220PL along with a few other peripherals from Neil@Player1 Sim Gear and his advice, knowledge has been second to none. Has been hard to find an Australian partner that h... See more

Rated 5 out of 5 stars

Solid Aussie business. Super quick delivery. helpful with choosing the right setup. Would highly recommend these guys. Was initially concerned that there was no show room.. but Neil contacted me.. gav... See more

Rated 5 out of 5 stars

Had a few drama's setting up my racing sim, Neil went above and beyond in helping me sort out my problems, he got me racing asap. His customer service is awesome and so helpful with anything sim rela... See more

Rated 5 out of 5 stars

Niel from Player1 Sim Gear is so professional , answering all questions I asked, communication was fantastic, I couldn't get the product in New Zealand, Niel offered through comspits discord tha... See more

Company details

  1. Hobby Store

Written by the company

Player1 Sim Gear was created by sim enthusiasts, for sim enthusiasts. We're 100% Australian owned and operated. When we launched Player1, we set out to create an online destination for sim racing and flight sim fans to shop for all of the best hardware brands at the best prices. Level up your sim experience with Player1 Sim Gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

I am wowed by the experience

I am wowed by the experience. I have bought both the VR and the HOTAS from them. The service is amazing but not only that the product was top notched. I cannot recommend them enough.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Absolutely outstanding customer support. Neil was quick to respond to my questions and genuinely went above and beyond with his service.
Really quick delivery. Couldn't be happier with the whole experience.
This is my second time purchasing from them, and I will continue to do so in the future!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Always 5 star service from Player1 Sim…

Always 5 star service from Player1 Sim Gear. Exceptional customer service over many years. Very knowledgeable with honest no upsell sales nonsense. Easy to contact and they return calls and messages. Gold standard for other retailers to follow.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Best place to buy your gear

I had an amazing experience with Player1 Sim Gear when buying my Logitech G RS50 base. Neil was incredibly patient and professional, answering all my questions and making the whole process smooth and stress-free. The service was outstanding, and I highly recommend Player1 Sim Gear to anyone getting into sim racing. This is definitely the place to buy your gear!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend player1

The people at Plyer1 answer the phones and emails very quickly and are very polite and helpful (which is becoming very rare now) pricing is good, l would recommend them.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a CONSPIT 300GT

Ordered a CONSPIT 300GT, the order was shipped the next day and I had it delivered earlier than expected.

I had a small issue with the Quick Con adapter and after a bit of back and forth with Neil and Fiona (who are really nice people), they have sent out a new one promptly.

Great customer service, great shipping speeds. Highly recommend

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Just great customer service from these guys. Always take the time to help you out properly and make the right recommendations.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Niel from Player1 Sim Gear is so…

Niel from Player1 Sim Gear is so professional , answering all questions I asked, communication was fantastic, I couldn't get the product in New Zealand, Niel offered through comspits discord that they could sort it out..thanks Niel and Player1 Sim Gear.. outstanding.

Cheers
Colin

August 19, 2025
Rated 5 out of 5 stars

Great customer service

Nice to see a business run by someone truly passionate about sim racing. Neil has some fantastic advice, and my orders always come in a timely manner. Thank you.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Player1 for the win

Player1 were great to deal with. Neil gave me some honest advice and was true to his word. He was quick to respond and easy to deal with. Order was processed and delivery within 3 days. Couldnt be happier with the service and would recommend Player1 to anyone looking to buy any sim gear

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company. Number 1 A+

Fantastic company with excellent communication and great prices. Im a very fuzzy person who takes care with who I do business with. I can assure anyone who is looking for simracing gear that this company is far and away one of the best. Purchased a full simagic system with a great price and it arrived within a few days in South Australia. Neil is very knowledgeable, honest in relation to what you need and don't need. Doesn't try and upsell unless you really want or need something extra. A+
Thanks Neil and the company.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Found a new amazing community with P1 Sim Gear

Came to P1 Sim Gear to purchase 1 product that I could have purchased in multiple locations. The advice and customer experience Neil was able to provide led to me finding a whole new community and a much more complete setup than I was first looking for. Can't recommend Player1 Sim Gear more highly.

December 3, 2024
Unprompted review

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