I've had a couple of things from Paint Monster. Both orders shipped within a couple of hours and the first one arrived as expected. Second one unfortunately got stuck with Royal Mail. Quick check and... See more
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Company details
Written by the company
The Paint Monster Team have been trading for over 50 years, we deliver a wide range of painting and decorating supplies to trade and DIY customers. Paint Monster continues to grow, with Industrial wood and metal finishing products across the North of England. Many of the leading brands we stock and supply include: Teknos, Owatrol, Treatex, Fiddes, Johnstone’s and Leyland Paint… too many to mention them all!
Contact info
26, Moor Chambers Front Street, Framwellgate Moor,, DH1 5EJ, Durham, United Kingdom
- 0191 3499990
- info@paintmonster.co.uk
- paintmonster.co.uk
Hasn’t replied to negative reviews
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Excellent service on this order
Excellent service on this order. Product arrived on time and in god condition.
My painter subsequently needed another product and I rang multiple times earlier today and each time the call was ended before anyone picked up. As the product is needed very soon I had no alternative but to place an order elsewhere.
Easy to use web site
Easy to use web site. Found and purchased exactly what I wanted. The firm kept in contact with me regarding my order. Paint arrived promptly and delivered with care. Loved the personal touch and Wet Paint sign !!
Did exactly as they promised
Essy to order, great communication and delivered by courier really quickly 👍
Great service
GrGreat range of paints available and…
Great range of paints available and excellent service.
Will certainly return for more!
Thankyou
Happy with the product and very quick…
Happy with the product and very quick delivery for standard option. Only issue was the website wasn’t the easiest to navigate.
Goods arrived quickly
Goods arrived quickly. Had reason to call customer services who were very friendly & helpful. Would recommend this family run company.
Goods as described and delivered in…
Goods as described and delivered in quick time. Thanks
best price and prompt delivery
All round good service and paint.
The paint is exactly what I needed at a very competitive price. Well packaged and delivery on time as stated. I would defiantly use again.
Great service
Great service, appreciated the phone call to amend the order to get the paint here ready for the project, thank you!
Excellent service item arrived quickly…
Excellent service item arrived quickly kept updated on delivery, site very easy to order from.
Very Happy
We ordered this paint as it’s the same paint used by the company who put up our garden room 3 years ago. It just needed freshening up due to fading from the sun. Great paint to use, gave a good finish. Very happy with the result.
Quick delivery and great service
Quick delivery and great service
Yet to use the paint to see if any good
Great product,fast delivery
Great service
Great service, the right price, and the goods arrived safely.. loved the Swizzels sweetie gesture ... .. Perfect....
Not really worht the effort
My paint was delivered to the wrong address because although the invoice address was correct, the delivery company decided I lived elsewhere. Both 5l cans were badly dented and one had started to leak through the lid. By the time I had tracked my delivery down and the week's delivery time, for the small saving it would have been better to buy my paint locally. Perhaps 'APC overnight' are a bad choice of sub contractor, but I wont be using Paint Monster again.
Very quick delivery and well packaged
Very quick delivery and well packaged. Loved the stars and the lollipop- it felt like my birthday!
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