Paint Online Reviews 

590
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Many of our loyal customers frequently praise the remarkably fast delivery times and the secure, careful packaging that thoroughly protects items during transit. Consumers also appreciate the wide range of paint colors and products available, noting that the official online platform is very easy to navigate and use. Some reviewers were not happy with delivery logistics, noting high shipping costs, a complete lack of tracking details, or inconvenient drop-off locations. Additionally, a few people experienced occasional minor issues with specific product finishes or received damaged containers upon their safe arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that packages arrive... See more

Product

People report high satisfaction with the product offerings and overall quality. Reviewers frequently praise... See more

Order

Reviewers highlight positive aspects of order processes, emphasizing quick service and fast delivery times.... See more

Service

Users describe positive interactions with service, highlighting the quick order fulfillment and reliable... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with the high-grade products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I were able to give 10 stars I’d do it. I ordered from Limerick in the Sunday evening and my order arrived in the Tuesday morning. I can’t compliment enough how package was attentively wrapped up a... See more

Rated 5 out of 5 stars

Couldn't get the exact colour paint I wanted anywhere until I found it here on Paint Online. Exactly what I needed. Perfectly packaged, delivered promptly and good price. Excellent service - I will be... See more

Rated 5 out of 5 stars

Amazing service and one that I come back to again and again. This is a family run business and it shows a million times over. Amy query is immediately responded to, the paint is beautifully packaged a... See more

Rated 5 out of 5 stars

I got two deliveries recently. The first delivery arrived the following day. Ordered the second over the weekend and needed it urgently. Arrived at lunchtime on the second working day. Paint is very... See more


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

We are on a mission to make choosing colour and buying paint online easy and enjoyable. Delivering you the most fabulous paint colours and supplies right to your door. Bringing you paint from the best brands in the industry, brands synonymous with quality such as Farrow & Ball, Colourtrend, Fleetwood, Dulux and more. Now you can buy Farrow & Ball, Colourtrend, Dulux and Fleetwood paints online and have them delivered right to your door. We also deliver tester pots and colour cards, making it easier for you to choose the colour you want for your home. Paint Online | www.paintonline.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

590 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(590)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paint on Line were efficient and most…

Paint on Line were efficient and most certainly went the extra mile. My paint order was delivered on time, as promised, and the packaging was the best I have seen.
When I could not find my Internet order confirmation Jack Kavanagh immediately sent another receipt. Excellent service and I do not hesitate in recommending Paint on Line.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Irish Company

Highly recommend & will use again!
I saw a colour on the website that I liked & messaged them about it. They replied within minutes & offered to do a sample of the colour so I could test it. The tester arrived within days & I loved the colour so bought it. My order arrived really quickly. Fantastic Irish company who went that extra bit & the service overall was brilliant!!

February 25, 2025
Rated 5 out of 5 stars

Great Company in my experience

Great info at ordering. Quick Delivery even to me in the North of Denmark & kept me informed all along. Also gave me helpful info regarding my order.
Good price too.
Felt like the service I always hope to get.

March 4, 2025
Rated 5 out of 5 stars

First class service to France

I have bought paint from you many times. Living in France it is not easy to buy the Farrow and Ball paints I adore. Your friendly first class service makes this easy for me. I would always highly recommend Paint online. Thank you

March 1, 2025
Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever, safely and securely packaged, immediately dispatched after order confirmation and used a reliable courier (DPD) with no unexpected additional import taxes or delivery charges like some companies. We even had a second package containing two tester pots of newly released colours. Can’t fault this company and the cost even with delivery was almost half what the same paint costs to order directly from Farrow & Ball in France which is where I was ordering from. It pays to shop around.

February 4, 2025
Rated 5 out of 5 stars

Excellent service

Perfect, family run business, great quality and range, quick delivery to Germany, Parcel very well packed.
Thank you!

January 28, 2025

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