Paint Online Reviews 

590
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Many of our loyal customers frequently praise the remarkably fast delivery times and the secure, careful packaging that thoroughly protects items during transit. Consumers also appreciate the wide range of paint colors and products available, noting that the official online platform is very easy to navigate and use. Some reviewers were not happy with delivery logistics, noting high shipping costs, a complete lack of tracking details, or inconvenient drop-off locations. Additionally, a few people experienced occasional minor issues with specific product finishes or received damaged containers upon their safe arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that packages arrive... See more

Product

People report high satisfaction with the product offerings and overall quality. Reviewers frequently praise... See more

Order

Reviewers highlight positive aspects of order processes, emphasizing quick service and fast delivery times.... See more

Service

Users describe positive interactions with service, highlighting the quick order fulfillment and reliable... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with the high-grade products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I were able to give 10 stars I’d do it. I ordered from Limerick in the Sunday evening and my order arrived in the Tuesday morning. I can’t compliment enough how package was attentively wrapped up a... See more

Rated 5 out of 5 stars

Couldn't get the exact colour paint I wanted anywhere until I found it here on Paint Online. Exactly what I needed. Perfectly packaged, delivered promptly and good price. Excellent service - I will be... See more

Rated 5 out of 5 stars

Amazing service and one that I come back to again and again. This is a family run business and it shows a million times over. Amy query is immediately responded to, the paint is beautifully packaged a... See more

Rated 5 out of 5 stars

I got two deliveries recently. The first delivery arrived the following day. Ordered the second over the weekend and needed it urgently. Arrived at lunchtime on the second working day. Paint is very... See more


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

We are on a mission to make choosing colour and buying paint online easy and enjoyable. Delivering you the most fabulous paint colours and supplies right to your door. Bringing you paint from the best brands in the industry, brands synonymous with quality such as Farrow & Ball, Colourtrend, Fleetwood, Dulux and more. Now you can buy Farrow & Ball, Colourtrend, Dulux and Fleetwood paints online and have them delivered right to your door. We also deliver tester pots and colour cards, making it easier for you to choose the colour you want for your home. Paint Online | www.paintonline.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(590)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unbelievably rude

Unbelievably rude. No paint. Told me it was my fault because currier couldn’t access. Phoned dpd and they told me paint online gave them wrong post code. No reply on email,( I sent lots of emails) rude in Chat. Luckily I had used PayPal and got my money back. Thank god this is over

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

From the Emerald Isle to the Continent – Excellent Service!

I usually get a bit stressed when shopping at a new store, especially one based abroad. However, I have to say that paintonline.ie completely exceeded my expectations, and I can wholeheartedly recommend them.

The customer service was excellent – prompt, friendly, and very helpful. The prices are very reasonable, and everything was packed exceptionally well. My order arrived without any issues, and the whole process was smooth from start to finish.

A fantastic experience overall – I’ll definitely be shopping here again!

January 6, 2025
Rated 5 out of 5 stars

Dulux Heritage paint, Paint Online - and DPD

Dulux Heritage paint - wonderful colours, easy to choose a scheme, excellent coverage, feels fantastic. And Paint Online's speedy delivery was great.
Unfortunately, DPD let them down again. Order was sent in 2 parcels - one went to Wicklow depot, One went to Carlow Depot, one arrived on time, one 2 days later. Why can't DPD use Eircodes?

January 9, 2025
Rated 5 out of 5 stars

PRIMER NEEDED

Ordered a primer on this site. Must admit it was a first class service and item was delivered promptly undamaged. Would definitely order from them again.

December 30, 2024
Rated 5 out of 5 stars

Farrow and Ball

Super, family run business, great quality and range, super quick and safe delivery of latest Farrow and Ball collaboration paint. Can’t recommend them enough 😊

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Quick delivery on a F&B colour, and so nice to get a little note thanking you for supporting a small business.

December 2, 2024
Rated 5 out of 5 stars

Fast service

Great service / paint samples from Farrow and Ball arrived quickly ( unlike ordering directly from F&B themselves which took ages !!)
Definitely recommend 👌

December 2, 2024

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