Paint Online Reviews 

590
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Many of our loyal customers frequently praise the remarkably fast delivery times and the secure, careful packaging that thoroughly protects items during transit. Consumers also appreciate the wide range of paint colors and products available, noting that the official online platform is very easy to navigate and use. Some reviewers were not happy with delivery logistics, noting high shipping costs, a complete lack of tracking details, or inconvenient drop-off locations. Additionally, a few people experienced occasional minor issues with specific product finishes or received damaged containers upon their safe arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that packages arrive... See more

Product

People report high satisfaction with the product offerings and overall quality. Reviewers frequently praise... See more

Order

Reviewers highlight positive aspects of order processes, emphasizing quick service and fast delivery times.... See more

Service

Users describe positive interactions with service, highlighting the quick order fulfillment and reliable... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with the high-grade products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I were able to give 10 stars I’d do it. I ordered from Limerick in the Sunday evening and my order arrived in the Tuesday morning. I can’t compliment enough how package was attentively wrapped up a... See more

Rated 5 out of 5 stars

Couldn't get the exact colour paint I wanted anywhere until I found it here on Paint Online. Exactly what I needed. Perfectly packaged, delivered promptly and good price. Excellent service - I will be... See more

Rated 5 out of 5 stars

Amazing service and one that I come back to again and again. This is a family run business and it shows a million times over. Amy query is immediately responded to, the paint is beautifully packaged a... See more

Rated 5 out of 5 stars

I got two deliveries recently. The first delivery arrived the following day. Ordered the second over the weekend and needed it urgently. Arrived at lunchtime on the second working day. Paint is very... See more


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

We are on a mission to make choosing colour and buying paint online easy and enjoyable. Delivering you the most fabulous paint colours and supplies right to your door. Bringing you paint from the best brands in the industry, brands synonymous with quality such as Farrow & Ball, Colourtrend, Fleetwood, Dulux and more. Now you can buy Farrow & Ball, Colourtrend, Dulux and Fleetwood paints online and have them delivered right to your door. We also deliver tester pots and colour cards, making it easier for you to choose the colour you want for your home. Paint Online | www.paintonline.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(590)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Have ordered paint from this company a couple of times. They have a great selection (particularly with Farrow and Ball) and a really quick turnaround on delivery. Pricing is good too and they sometimes have good deals and discounts

November 29, 2024
Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish! I ordered from Paint Online with delivery to the EU, shipping was impressively fast and no import tax to worry about, which was a huge plus! The paint arrived well-packed and in perfect condition. The whole experience was seamless, and I couldn't be happier with the quality and convenience. I'll definitely be ordering from them again—highly recommended!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

I am a professional painter and…

I am a professional painter and decorator and I was having trouble sourcing a product that I needed to finish a job, all my current suppliers told me there would be a 3 week lead time, so I tried paint online out of desperation. I ordered on a Thursday night and received the product Monday morning. Delighted with the service, I will now make it my mission to use Paint online as often as possible

November 8, 2024
Rated 5 out of 5 stars

Truly recommend

I ordered some FB paint from this store. The experience was very good: the boxes were very well packed and with care.
It was a little bit difficult to trace the order. No updates, the courier called me that is in front of my building with my packages. Lucky I was home.

September 30, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look