I telephoned Andrew to see if he could match a paint colour in gold. I went along to see him today with a fantastic result. A nice helpful friendly person. Thanks Andrew 5 ☆'s
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stuck on Sat morning cos my usual place had a broken machine that mixed my paint . Found this place on the internet and called in . Such friendly, helpful staff , and an amazing shop , has every Paint... See more
Company replied
The Lady there called Sue was very helpfull and done her best on giving me advise on what I might need to carry out a job that I was doing. I went in the Preston depot about 4 times and even at 7am s... See more
Company replied
Fantastic customer service from Ethan at Cheadle store today when it would have been easy to say sorry can’t help. Listened patiently and sympathetically. Found the matching paint mix!! What a star!!... See more
Company replied
Company details
Written by the company
Paintwell offer over 1000 different painting and decorating tools and supplies at discounted prices, all products are stocked and available for next working day delivery. Trade1st are an independently owned, online decorating supplies company. Trade1st have gained a wealth of experience, working within the trade decorating supplies industry over the past 15 years and offer the widest range of high quality, affordable, professional decorating equipment in the UK.
Contact info
38 Bromborough Village Road, Bromborough, CH62 7et, Bromborough, United Kingdom
- 01513341237
- info@paintwell.co.uk
- paintwell.co.uk
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PaintWell Limited
Thank you for leaving us 5-stars!
No reason for less than five stars.
The correct product was received in good order, well packaged and within the advertised timescale.
March 7, 2025
Reply from PaintWell Limited
Thank you - I'm very pleased to hear!
Great selection of paint
The colour and finish looks like it was being rebranded, but what I was looking for was found on this website much cheaper. Quick delivery, packaged really well
March 6, 2025
Reply from PaintWell Limited
Thank you for leaving us 5-stars - I'm glad you found just what you were looking for!
Reply from PaintWell Limited
Thank you for taking the time to leave us 5-stars!
Very easy transaction as always
Very easy transaction as always, and consistently reliable products
March 6, 2025
Reply from PaintWell Limited
Thank you for leaving us 5-stars!
Reply from PaintWell Limited
Thank you for shopping with us and leaving 5-stars!
Excellent as Always
Fantastic range of top quality paints and associated products all available to the DIYer as well as the Trade. Excellently packed (no leaks) and with super quick delivery.
March 4, 2025
Reply from PaintWell Limited
Thank you, Stephen - I'm pleased you had a good experience shopping with us!
Reply from PaintWell Limited
Thank you for leaving us 5-stars, Suzy!
Reply from PaintWell Limited
Thank you for taking the time to leave us 5-stars!
Perfect delivery perfect products as a…
Perfect delivery perfect products as a trade could not complain highly recommended credit due where it's due mwaaa👌
February 24, 2025
Reply from PaintWell Limited
Thank you for leaving us 5-stars!
Dulux chic shadow
My dulux chic shadow tester pot arrived on time and the colour is just what I was looking for. Well done and thank you
February 27, 2025
Reply from PaintWell Limited
Thank you for 5-stars - I am glad to hear the tester pot was just what you were looking for.
Got what I wanted for half the price
Was having difficulty finding this paint..then found it here for half the price! Everything arrived really quickly too
February 27, 2025
Reply from PaintWell Limited
Thank you for leaving us 5-stars! I'm glad to hear you found just what you needed at the best price!
Great service
Great service. Great packaging. Price and delivery. Will be buying again 5***** thanks so much
February 27, 2025
Reply from PaintWell Limited
Thank you for leaving us a 5-star review!
Quick delivery and no issues with the…
Quick delivery and no issues with the order.now painting the fence whilst the weather is good
February 26, 2025
Reply from PaintWell Limited
Thank you for leaving us 5-stars!
Reply from PaintWell Limited
Thank you for taking the time to leave us 5-stars!
paid next day delivery took 5 days
February 24, 2025
Reply from PaintWell Limited
Thank you for leaving us 5-stars! I'm sorry to hear it wasn't delivered next day, this isn't the service we aim to provide, apologies for any inconveniences this may have caused.
Well packaged fast delivery and…
Well packaged fast delivery and followed all instructions thankyou also this company was the cheapest online top marks.
February 24, 2025
Reply from PaintWell Limited
Thank you for taking the time to leave us 5-stars!
Fantastic store
Highly recommend the Chester store, helpful team, lovely peaceful showroom with plenty of luxury paint choice. Toilet facilities and ample parking. My first point of call for my decorating requirements especially Farrow and Ball or Dulux Heritage.
February 28, 2025
Unprompted review
Reply from PaintWell Limited
Thank you for your lovely review Sarah! We are glad to hear you had a great time shopping with us at our Chester branch. We look forward to seeing you again!
They matched the lowest internet price…
They matched the lowest internet price and discounted some more.
My shed paint went from £31.99 to £24, that's a 25% discount.
So it pays to shop local with these guys and ask for a price match.
February 27, 2025
Unprompted review
Reply from PaintWell Limited
Thank you for leaving us a 5-star review! Glad we could help you get the best price.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.