Paisleyautocare Reviews 

337
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Friendly, professional service. Booked a motorcycle m.o.t online, dropped it off at the allotted time(ten minutes earlier in fact), and they did the test straight away while I waited. Tea & coffee a... See more

Rated 5 out of 5 stars

My car required body shop repair. The process from the obtaining an estimate through to collecting the car after the work was completed was excellent. The Body Shop Manager (Hugh) was first class... See more

Rated 3 out of 5 stars

Have used Paisley autocare for a few years with no problem. Phone last week regarding upcoming MOT and told them that my back windscreen washer wasn’t working and the receptionist said that’s a fail,... See more

Company replied

Rated 1 out of 5 stars

Bad behavior, Unprofessional, dishonest, poor customer service, waste of money. I would like to give them below 1, like -stars, They are just here for make money not for customer satisfact... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

337 reviews

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4.1

All reviews

(337)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mot for bike great advice and…

Mot for bike great advice and professional staff definitely highly recommended.

March 18, 2022
Unprompted review
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Reply from Paisleyautocare

Thanks for the review. I'm glad you enjoyed your visit and we hope to see you again soon!

Rated 5 out of 5 stars

Happy Biker

I called on Wednesday to get my motorbike MOT'd and was booked in on Friday morning, i was dealt with very quickly and my bike got a good inspection for a successful pass!
I would like to thanks Jim and all his team @ Paisley Autocare for getting me all set for a good weekend of fun on my GS1200.
See you next year Guys...

March 18, 2022
Unprompted review
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Reply from Paisleyautocare

Russell, thanks for the review! I'm glad to hear you're enjoying your GS1200 and we were able to help get you set up for a successful MOT.
We hope that next year's visit is as pleasant as this one was.

Rated 1 out of 5 stars
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Reply from Paisleyautocare

Leadet, The courier lost your package. We apologize for the inconvenience and we've provided a full refund on your order.

Rated 5 out of 5 stars
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Reply from Paisleyautocare

Thank you for the five stars Grahame! We're happy to hear that our service and price are still meeting your expectations.

I'll make sure to let our team know about your review so they can keep up the good work.

Rated 5 out of 5 stars
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Reply from Paisleyautocare

I'm so glad you had a positive experience with Paisley Autocare Conor. We take pride in being the best auto care specialists around and it's always great to hear that we're living up to our reputation!

If there is anything we can do for your future visits, please let us know!

Rated 5 out of 5 stars

Excellent customer service!

Having used Paisley Autocare for a number of years now I have always had a pleasant experience. Work has always been completed promptly and to a high standard, and using them today for a puncture repair has been no different.

March 12, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your kind words Calum. I really appreciate it when our customers take the time to share their experience with us and it's always a pleasure to hear how well we've been able to meet your needs. We're happy that you enjoy using Paisley Autocare and look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

Fantastic and friendly service all the…

Fantastic and friendly service all the way through.

Will definitely be going back and highly recommend

March 11, 2022
Unprompted review
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Reply from Paisleyautocare

Hi Dave, thank you for your review of Paisley Autocare. We're so glad to hear that you had a great experience with us and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Good set up online and cost less

Good set up online and cost less. Dropped the car off and received a call when ready. Efficient and friendly

March 11, 2022
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Reply from Paisleyautocare

Thank you for the feedback Sharon! I'm glad to hear that you liked our online set-up and found it easy to use. We're always trying to improve, so I'll be sure to pass your thoughts on to our team.

We hope you'll come back again in the future.

Rated 1 out of 5 stars

MOT RIP OFF

Put car in for MOT instead of my usual garage and wish I hadn’t. Paisley Autocare failed my car on numerous items - even items which are NOT covered under the MOT - and wanted nearly £500 to pass the car.

Put the car into my usual garage this morning and the car passed with NO failures - not one!!!!!!

Will never recommend this garage to anyone for anything. Tried to totally rip me off

Don’t be fooled by their half price MOT - it’s a gimmick to rip you off !!!

March 10, 2022
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Reply from Paisleyautocare

Hi Sandra, I'm sorry to hear that you didn't have a good experience with us. We take your feedback very seriously and we're sorry for any inconvenience this has caused.

We want to assure you that our MOT is comprehensive and will include all items necessary for the test regardless of whether they are listed on the certificate. This includes tyres, brakes, lights and windscreen wipers as well as anything else which may affect the safe operation of the vehicle.

I hope this helps reassure you about our service levels at Paisley Autocare - if not then please don't hesitate to get back in touch so we can look into it further!

Rated 5 out of 5 stars

Excellent service

Friendly, professional service and excellent value for money.

March 10, 2022
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Reply from Paisleyautocare

Gordon, thank you for taking the time to leave us a review. I'm glad to hear that our team was able to provide you with friendly and professional service and excellent value for money. I hope we get the opportunity to serve you again in the future!

Rated 5 out of 5 stars

Easy to book & prepay online

Easy to book & prepay online. Polite & friendly staff. I would use them again.

March 8, 2022
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Reply from Paisleyautocare

Hello Norma, thank you for your feedback! I'm glad to hear you enjoyed your experience with Paisley Autocare. We work hard to make sure that our staff are polite and friendly, but we're also always looking for ways to improve. Your review will help us do so in the future.

I appreciate you taking the time to leave a public review of your visit today and I hope that you'll come back again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. Car mot,Ed and serviced.

March 7, 2022
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Reply from Paisleyautocare

Hi Jane! Thanks for choosing Paisley Auto Care. We're so happy to hear that you had a great experience with us and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

March 6, 2022
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Reply from Paisleyautocare

Thank you for your review Jane. I'm glad to hear that we were able to provide you with excellent service and hope that our team will be able to continue providing the same level of service in the future!

Rated 5 out of 5 stars

Took my car in yesterday for it’s MOT…

Took my car in yesterday for it’s MOT and the guys couldn’t be any nicer. Great service. Will 100% recommend and will definitely be back.

March 6, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for the review, James! I'm glad to hear that our team was able to provide you with a great experience.

If there's anything we can do in the future, please let us know. We're always trying to improve and look forward to serving your automotive needs again soon!

Rated 5 out of 5 stars
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Reply from Paisleyautocare

Thank you Heather for your review, we're so glad to hear that the service and pricing at Paisley Autocare was a good fit for your needs!

We appreciate hearing from our customers, as it helps us ensure that all of our employees are doing their best. I've passed this feedback on to the team here--we'll be sure to let them know how much you appreciated their work. Thank you again for choosing Paisley Autocare and we look forward to seeing you in the future!

Rated 5 out of 5 stars
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Reply from Paisleyautocare

Amanda, thank you for the opportunity to serve you and your vehicle. I'm so glad that we were able to get your car back on the road quickly! Please let us know if there's anything else we can do for you in the future.

Rated 5 out of 5 stars

Aways a great service and price

Aways a great service and price. Jobs are done quickly, very friendly staff

March 2, 2022
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Reply from Paisleyautocare

Thank you Susan for taking the time to review our services and your experience at Paisley Autocare. I'm glad we were able to take care of your car quickly, efficiently and with a smile!

Rated 5 out of 5 stars

VW eos every mot for 8 years.

Used them for 8 years and obviously I recommend them without hesitation for workmanship and price.
Same car, 150k miles and many more to come.

March 2, 2022
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Reply from Paisleyautocare

Thank you for your 8 years of business and 5-star review, David! We're so glad to hear that we've been helping you maintain your vehicle for all these years.
We hope to continue being a trusted partner in the future as well!

Rated 5 out of 5 stars

Working away from home

I was working in glasgow and the van break light and service light came on. John took our van in and sorted everything very efficiently. Life saver when 200mile from home.

February 28, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for taking the time to share your experience Robert. I'm glad that John was able to take care of you while you were in Glasgow and made sure everything was up and running again!

I'll make sure to pass on your feedback about our service department here. If there's anything else we can do, please reach out anytime.

Rated 5 out of 5 stars

Broken coil replaced…

Amazing service from Gary and the staff.
Called on Monday morning to see if they could fit the car in, car fixed and collected by 1pm.
Took the stress out of car repair.
Thanks

February 28, 2022
Unprompted review
Paisleyautocare logo

Reply from Paisleyautocare

Hi Ann,

Thank you for taking the time to leave this review! I'm so happy to hear that Gary and our team were able to get your car fixed quickly. We're always eager to help people with their automotive needs. Our technicians are highly trained and work diligently on every job they do. It's always a pleasure when we can take care of things quickly and conveniently for someone else. Thank you again for leaving us this great feedback!

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