Paisleyautocare Reviews 

337
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Friendly, professional service. Booked a motorcycle m.o.t online, dropped it off at the allotted time(ten minutes earlier in fact), and they did the test straight away while I waited. Tea & coffee a... See more

Rated 5 out of 5 stars

My car required body shop repair. The process from the obtaining an estimate through to collecting the car after the work was completed was excellent. The Body Shop Manager (Hugh) was first class... See more

Rated 3 out of 5 stars

Have used Paisley autocare for a few years with no problem. Phone last week regarding upcoming MOT and told them that my back windscreen washer wasn’t working and the receptionist said that’s a fail,... See more

Company replied

Rated 1 out of 5 stars

Bad behavior, Unprofessional, dishonest, poor customer service, waste of money. I would like to give them below 1, like -stars, They are just here for make money not for customer satisfact... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

337 reviews

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4.1

All reviews

(337)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Great service and customer care

May 10, 2022
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Reply from Paisleyautocare

Thank you for your kind words, Donna! We're so happy to have been able to help you with your car and provide great service. We strive to give each customer the best possible experience and it's great to hear that we succeeded. Thank you again for choosing Paisley Autocare.

Rated 4 out of 5 stars

Collected and returned my car and MOT…

Collected and returned my car and MOT completed efficiently!

May 6, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, We're glad to hear that we were able to collect and return your car efficiently and that your MOT was completed without any issues. We hope you'll choose us for all of your future car care needs as well. Thanks again for choosing Paisley Autocare!

Rated 5 out of 5 stars

Great service

Service was excellent, by my own fault I had to cancel original booking with 1hrs notice. Guys rearranged no probs and mot was sorted 2 days later. Would defo use again

May 5, 2022
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Reply from Paisleyautocare

Mr Murphy, thank you for your review of Paisley Autocare. We're glad to hear that you had a positive experience with our team and that your mot was sorted quickly. We hope you'll choose to use our services again in the future. Thanks again for choosing Paisley Autocare!

Rated 5 out of 5 stars

Allen Ferrier

This was the first MOT for my scooter and I decided to give Paisley Autocare a try. Received a fast and efficient service from all the guys, who were very helpful throughout. Would certainly recommend and I will make a point of going back next year for the next MOT!

May 5, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Allen. I'm glad to hear our team was helpful and efficient during your visit. We appreciate your business and look forward to seeing you again.

Rated 5 out of 5 stars

I booked my car in for MOT online and…

I booked my car in for MOT online and chose a slot between 12 - 1pm. I arrived at exactly 12 and was told it would take at least a couple of hours. I said the website said my a lot was 12 - 1pm but they said no that’s just drop off.
I had an appointment at 2 elsewhere but had no choice but to leave the car as MOT was imminent.
I was called at 1.20pm as they managed to move things around and my car was ready!! Passed!
Great service from the garage but it needs made clear online this is a drop off time and it could take much longer!

May 4, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Ang. I'm glad to hear that our team was able to work on your car and get it done in time for your appointment. Thank you for bringing this to our attention, I will be sure to pass along your feedback to our team so that they are aware of the discrepancy between what is advertised online and what is communicated when dropping off a car. Thank you again for choosing Paisley Autocare.

Rated 5 out of 5 stars

Just wanted to say what a great company…

Just wanted to say what a great company Paisley Auto Care are. Our car had a service and MOT here and the guys were fantastic. What a great service and so friendly. Would definitely recommend them and will always use them in the future. Thank you so much.

April 30, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your kind words, Elizabeth! We're so happy to hear that you had a great experience with our team. We pride ourselves on providing excellent service and being friendly and welcoming to our customers. We hope you'll continue to choose Paisley Auto Care for all of your car care needs in the future. Thank you for your business!

Rated 5 out of 5 stars

Mot test appointment

Found staff friendly and kept me up to date

April 26, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Andy. I'm glad to hear our staff were friendly and kept you up to date during your service. We aim to provide the best experience possible for our customers and it sounds like we did that for you. Thank you for your business and we hope to see you again soon!

Rated 5 out of 5 stars

Booked bike in for MOT on Sunday t time…

Booked bike in for MOT on Sunday t time for next day
Arrived a wee bit early, guys behind counter absolutely fantastic, no issues being early
Great customer service
Keep up the great work guys 😁

April 25, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your kind words about our team Graeme! We're so happy to hear that you had a positive experience with us and that our customer service was up to par. We strive to provide the best possible service each and every day and it's great to know that we succeeded in doing so for you. Thank you for choosing Paisley Autocare and we hope to see you again soon!

Rated 5 out of 5 stars

Had my car in for an Mot

Had my car in for an Mot, they were speedy and professional. Told me what was wrong and priced it for me. Took it back for its re test and they were great considering I didn't get the work done with them. Outstanding!

April 20, 2022
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Reply from Paisleyautocare

Thank you for taking the time to share your experience with Paisley Autocare Bill. We're delighted that our team was able to provide a speedy and professional service for you, and we hope that our honesty regarding your car's needs will be helpful in future decisions about vehicle maintenance.

We always want to ensure that each customer has a great experience when they come into contact with us - if there is anything else we can do, please let us know!

Rated 5 out of 5 stars

Great quick job

April 15, 2022
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Reply from Paisleyautocare

Thank you for your review Lindsey! I'm glad you were able to get in and out with the service that was needed. We're always happy to help our customers when they need us most.

Rated 5 out of 5 stars

Professional and very easy to deal…

Professional and very easy to deal with, would recommend

April 14, 2022
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Reply from Paisleyautocare

Thanks for taking the time to leave a review Sam, we appreciate your feedback and will be sure to share it with our team. We're always striving to provide excellent service and this is just one of many ways we can improve.

We hope you'll come back again soon!

Rated 5 out of 5 stars

Straight forward MOT and advice given…

Straight forward MOT and advice given on future repairs. Guys were easy to deal with. Only downside being the really small car park.

April 13, 2022
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Reply from Paisleyautocare

Thanks for the review, Alan. We're so glad to hear that you had a positive experience at Paisley Autocare and our staff were easy to deal with!

Rated 5 out of 5 stars

Great garage

Great garage! Lovely friendly staff and are honest and don’t rip you off. If you don’t need it they won’t try and say you need it. Thanks guys as always fab job done! MOT done for another year. x

April 8, 2022
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Reply from Paisleyautocare

Hi Rachel, thank you for your review! We're so happy to hear that Paisley Autocare continues to be a great garage for you. Thank you again for the opportunity to earn your trust and we hope to see you soon.

Rated 5 out of 5 stars

The customer service cannot be faulted

I have used this garage several times since getting my car and I wouldn’t go to any other garage to get work done on my car. Their customer service is excellent and I have never had any issues at all with services provided as the work is always completed to a high standard.

April 1, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for taking the time to review your experience with Paisley Autocare. We are so glad that we have been able to provide a positive experience for you and your vehicle each time! As always, please don't hesitate to reach out if there is anything else we can do for you.

Rated 5 out of 5 stars

motorcycle MOT

Booked my motorcycle MOT online which saved a bit of time. Staff are very friendly garage is clean and tidy. Have already recommended them to a couple of people and will use them again.

March 30, 2022
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Reply from Paisleyautocare

Ewan, thank you for taking the time to review Paisley Autocare. I'm glad we could save you some time and provide a clean and comfortable environment.

We appreciate your recommendation and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Professional Auto care centre in Paisley, Scotland

My motorcycle was booked in for an MOT. I was made most welcome by the friendly staff and the centre has an excellent waiting room for customers. The motorcycle Technician took great care with my bike and was returned to me in perfect condition. I highly recommend this auto maintenance centre and I will certainly use them again. Well done to all concerned guys.

March 29, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you so much for your review Alexander, it's great to hear that we were able to make your experience with Paisley Autocare such a positive one. We're always looking for ways to improve and I'll be sure to pass on this feedback to the team.

Rated 5 out of 5 stars

Excellent service

Excellent service and wouldn’t use anyone else in Paisley

March 23, 2022
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Reply from Paisleyautocare

Ryan, thank you for your review and rating us 5 stars. I want to personally reach out and say how much we appreciate that you are a satisfied customer of Paisley Autocare. We will continue to provide the best service possible in order to keep our customers happy. Thank you again for your business!

Rated 5 out of 5 stars

Excellent Motorcycle MOT Service

Friendly and very helpful MOT service. Easy to book on line at a time and date that suits, pay then simply turn up. Very fast and efficient way of working. Good advice provided free of charge too that will keep my bike roadworthy through the summer season.
HIGHLY RECOMMENDED

March 22, 2022
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Reply from Paisleyautocare

Hi Donald,

Thank you for your review and feedback! We're really glad to hear that our online booking system has made it easy for you to book MOTs at a time and date that suits. It's great to know that the service was fast and efficient too--we work hard so we can offer this convenience. I'll pass on your kind words to the team here in Paisley Autocare and look forward to seeing you again soon!

Rated 5 out of 5 stars

Used this garage for the past 5 years…

Used this garage for the past 5 years and always had a good service. Thank you!

March 21, 2022
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Reply from Paisleyautocare

Thank you so much for your review, Siobhan. I'm glad to hear that we've been able to provide a good service and look forward to seeing you again soon!

Rated 5 out of 5 stars

Great service

Very quick & great communication when I took my car for its MOT.

March 20, 2022
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Reply from Paisleyautocare

Thank you for your review Molly. I'm glad to hear that our team was able to provide a quick service and great communication during your visit!

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