While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their effectiveness and quality, with many finding them to be the best available for tracking needs. The customer service is frequently described as exceptional, with staff members being helpful, kind, and responsive, often going above and beyond to assist. People also appreciate the fast response times and the overall excellent service provided. Reviewers often mention the ease of use and quick setup of the products, along with reliable performance. Many customers are particularly satisfied with the support received, noting that it is prompt, professional, and available even during unusual hours.

What people talk about most

Product

Users describe positive interactions with product. Many customers are impressed with the durability and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the prompt, helpful,... See more

Service

Consumers find service to be positive. Many reviewers describe the customer service as excellent, fast, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using them for years and when k tell you they’re amazing, believe it. Today I had an unexpected issue and kemel, my lovely customer services representative was just amazing let me tell you.... See more

Company replied

Rated 5 out of 5 stars

Unexpectedly, nice device and I would recommend it for anyone for security in fast moving life. Not sure about speaker function, never needed but anything else perfect! The size isn’t too bi... See more

Company replied

Rated 5 out of 5 stars

This is such an excellent company!!! I bought a GPS tracking watch for my daughter as she is coming back from school alone now so knowing her location as wel as being able to voice note each other has... See more

Company replied

Rated 5 out of 5 stars

The best out there for all tracking devices on vehicles to luggage. I currently have the vehicle tracker and it's accurate to at least 3 metres. The app is self explanatory with all bases covered f... See more

Company replied


Company details

  1. GPS Supplier
  2. Car Security System Installer

Written by the company

Protect what you love with our GPS Tracker - Everytime and everywhere. With our differnt FINDER devices you able to protect your Cars, Pets, Persons and any object you want.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The feed back was too quick.

The feed back was too quick.
They responded promptly to my inquiries and processed my requests quickly.

February 5, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Best customer service

Best customer service ! you have problem, they will help you super fast.

February 3, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Fantastic Support

Always very knowledgeable answers and advice that goes beyond a quick fix.
Great customer care!!!

February 3, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

So very very helpful,fast response to…

So very very helpful,fast response to my query.They deserve more than 5 star.Thank you

February 3, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

I am using PJA for almost 3 years now…

I am using PJA for almost 3 years now first of all it’s a great system to have with real time. No matter where you are in the world as long as you have access to internet you can see your tracking device on line which I really needed that as well as grate support and quick response from supporting groups
I am very happy to join them
Thanks to them , again, again, and again 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

February 2, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

The charger cable needed replacing and…

The charger cable needed replacing and one was sent free of charge.
Excellent communication.
Am very happy.

January 29, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service ! Reliable and efficient !

January 24, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Customer Service is super responsive…

Customer Service is super responsive and solution oriented. I got in touch with them over whatsapp and they were pretty quick!

Product itself also working in line with how it's described.

January 23, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Moving safety

Unexpectedly, nice device and I would recommend it for anyone for security in fast moving life.

Not sure about speaker function, never needed but anything else perfect!

The size isn’t too big but also can’t fit in wallet - backpack easy!

Battery and signal as anything else.

Good product!

January 6, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Lisa's patience and kindness in helping…

Lisa's patience and kindness in helping me buy a tracker was exceptional. She spent a karge amount of time clearly answering my questions and making recommendations for our needs. So appreciated, and kind.

January 22, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Paj service 🥰

Paj's service is top-notch; they help you 100%.

January 22, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

The PAJ GPS Dog Tracker

The GPS technology is amazing with its ability to track animals to such a high degree of accuracy. Of the devices I have investigated, the PAJ device has been as good as any of the others. It stands out primarily because of the excellent customer service and support functions. They are courteous, helpful, responsive within hours rather than days, willing to help educate the user to various functions, quickly resolving any issues and overall outstanding. Support is very much a part of any product and PAJ is top of the line in that respect.

January 1, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Excellent customer service and products

This is such an excellent company!!! I bought a GPS tracking watch for my daughter as she is coming back from school alone now so knowing her location as wel as being able to voice note each other has brought so much peace of mind. The customer service team have been so kind and helpful throughout and have answered all my questions promptly no matter how big or small. The prices are so reasonable and I am very pleased overall.

January 14, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Dear Sharmin,

thank you so much for your wonderful review!

We’re truly happy to hear that the GPS watch gives you peace of mind as your daughter starts coming home from school on her own. Knowing that the location tracking and voice messaging features are helping you feel more secure means a great deal to us.
It’s also lovely to hear your kind words about our customer service team — being there for our customers and answering every question is very important to us. Thank you for trusting PAJ-GPS and for your positive feedback on our products and pricing.

Warm regards
The PAJ-GPS Team

Rated 5 out of 5 stars

The best out there for all tracking…

The best out there for all tracking devices on vehicles to luggage.
I currently have the vehicle tracker and it's accurate to at least 3 metres.
The app is self explanatory with all bases covered from customisation, what you want to see and settings.
Fast and reliable tracking service and your all backed up 247 via WhatsApp direct. Impressive!

January 10, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Dear Matt,

thank you so much for your fantastic review!
We’re thrilled to hear that your vehicle tracker is performing so accurately and that you find the app easy to use and fully customizable. It’s great to know that our 24/7 support via WhatsApp has been helpful as well — we always aim to be there when our customers need us.

Your kind words mean a lot to the whole PAJ-GPS team. Thank you for trusting us with your tracking needs!

Warm regards
PAJ-GPS Team

Rated 5 out of 5 stars

Great Customer Support

I have six rescue dogs, and three of them came from very tough backgrounds. I believe dogs need freedom to run, explore, and follow their instincts, which is why I decided to use PAJ GPS trackers. The app is easy to use and, even though the battery doesn’t last as long as advertised, it works well for me.

I had a scary situation when my three-legged rescue ran off chasing a rabbit and I discovered my devices were temporarily suspended due to a misunderstanding while switching to a custom discounted plan. I was not informed that the service would be interrupted, which caused a lot of stress. However, PAJ’s customer support was excellent. They quickly contacted their sales rep, Nelson, who approved reactivating my devices right away.

Not only did I get a custom plan with a discount, but I also received real help during an emergency. I work in SaaS myself, so I truly appreciate good customer service. I’m in Mexico and so far the devices have worked just fine.

January 9, 2026
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hi Gabriela,
thank you so much for your detailed and thoughtful review!
We’re thrilled to hear that our GPS trackers are helping you give your rescue dogs the freedom to explore safely — and that the app is easy to use. We really appreciate your honest feedback regarding the battery life and the temporary service interruption.
We’re glad our team, and Nelson in particular, could quickly resolve the situation and ensure your devices were reactivated during such a stressful moment. Your recognition of our customer support means a lot to us, especially coming from someone with experience in SaaS!
Thank you for trusting PAJ-GPS with your furry friends, and we’re happy to hear the devices are working well for you in Mexico.
Warm regards
The PAJ-GPS Team

Rated 5 out of 5 stars

Excellent customer service

PAJ GPS watch arrived today. We had a few questions for the team on install...and despite it being late on a Sunday, Lisa was extremely quick to respond to any questions we had. Not only that but the service was very personable, which helps when the reason for purchase is such a sensitive and difficult time for us as a family. Thank you again.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful team and very quick…

Very helpful team and very quick response…so happy so far

December 26, 2025
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

I’ve been using them for years and will continue to

I’ve been using them for years and when k tell you they’re amazing, believe it. Today I had an unexpected issue and kemel, my lovely customer services representative was just amazing let me tell you. It was dealt with immediately, efficiently and actually worked out way better for me than my original paid plan. Cannot thank him enough and cannot praise there products enough. Precise tracking. Detailed information. Updates every 30 seconds. Accurate updates. Highly, HIGHLY recommend.

December 20, 2025
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Vehicle tracker problem resolved at 10pm

I have a vehicle tracker. Set up was straightforward and had been working well until I realised my bank had failed a payment. (Not my fault, the banks) At 10pm the problem was identified and resolved quickly over whatsapp. Pretty efficient.

September 23, 2025
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices and customer service. Best regards, Your PAJ GPS Team

Rated 5 out of 5 stars

Excellent and reliable

Excellent and reliable, very accurate 👍

August 29, 2025
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you very much for your great review. We are very pleased that you are so happy with our devices. Best regards, Your PAJ GPS Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look