First time ordering from Pam Pam. Order updates great and Tee arrived quickly and nicely packaged in recyclable packaging. Tee lovely quality and great price. Very happy ... I'll be back.!
Company replied
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See what reviewers are saying
Fantastic pair of Adidas trainers my daughter will love them when she opens them at Christmas! This brand has great communication skills…your never left wondering when or where your purchase will tu... See more
Company replied
Pam Pam were the only website I could find which had the new balance trainers I wanted in my size. My order was dispatched immediately and received quickly and as they had a discount on I ended up... See more
Company replied
Really happy with my experience. My trainers arrived really quickly, both pairs looked better in real life than the photos online and they fit perfectly. Didn't need to send anything back so cannot co... See more
Company replied
Company details
Written by the company
Pam Pam is a women's sneaker, clothing and lifestyle store attracting women that feel comfortable in their own choice in style.
Contact info
J & S House, Denton Drive, CW9 7LU, Northwich, United Kingdom
- 01606359100
- info@pampamlondon.com
- pampamlondon.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not free returns
Bought an item online, paid for delivery, item was too big so proceeded to return to find I also have to pay for the return. £3.95 for delivery + £4.95 to return means I’m £8.90 lighter with nothing to show for it.
My intention was to exchange for a smaller size but out of principle and to avoid the chance of the smaller size also not fitting satisfactory, and having to pay for another return, I decided to go for a refund instead.
I appreciate there’s a huge problem with people buying large quantities and returning goods which is at the cost of retailers, but as a first time shopper here and buying a single item, it’s put me off retuning which is disappointing as I really liked what this retailer had on their site
April 12, 2026
Unprompted review
Reply from pam pam london
Hello,
Thanks for taking the time to leave your feedback, and we’re sorry to hear about your experience.
We understand how frustrating return costs can feel. Unfortunately, as stated on our site, we do not cover the cost of returns, and return postage is the responsibility of the customer unless an item is faulty.
That said, we really appreciate you giving us a try as a first-time customer, and we’re sorry this experience has left a negative impression despite you liking our products.
If you do experience any issues in future, we always recommend reaching out to our customer service team first so we can help guide you through the best possible resolution.
Thank you again for your feedback. - PamPam
FAB ... first time ordering from Pam Pam.
First time ordering from Pam Pam. Order updates great and Tee arrived quickly and nicely packaged in recyclable packaging. Tee lovely quality and great price. Very happy ... I'll be back.!
April 6, 2026
Reply from pam pam london
Thank you for the 5 star review! - PamPam
I am happy with the quality of product…
I am happy with the quality of product and also super fast delivery
March 8, 2026
Reply from pam pam london
Thank you for the 5 star review! - PamPam
Easy straight forward very happy great…
Easy straight forward very happy great product
February 15, 2026
Reply from pam pam london
Thank you for the 5 stars! - PamPam
Reply from pam pam london
Thank you for the 5 stars! - PamPam
I am absolutely delighted to have…
I am absolutely delighted to have bought the Patagonia Jackson Glacier Parka from Pam Pam - great service, punctual delivery and a great, great parka. Thank you.
November 30, 2025
Reply from pam pam london
Thank you for the 5 star review! - PamPam
Great shop
Very good shop for some unique female sneakers and clothes. Fast delivery of items. No issues.
November 10, 2025
Reply from pam pam london
Thank you for the 5 star review! - Pam Pam
Reply from pam pam london
Thank you for the 5 stars! - PamPam
I bought the most gorgeous damson madder dress
I bought the most gorgeous damson madder dress and it arrived really well packaged! The dress fits like a glove:)
October 3, 2025
Reply from pam pam london
Thank you for the 5 star review! - PamPam
Amazing Prices and a Fast tracked…
Amazing Prices and a Fast tracked delivery. Straight fire🔥🧊
October 8, 2025
Reply from pam pam london
Thank you for the positive feedback! - PamPam
Reply from pam pam london
Thank you for the 5 star review! We appreciate the support - PamPam
Great selection of products
Great selection of products, fast delivery to Ireland with taxes included. Highly recommend it!
August 11, 2025
Reply from pam pam london
Thank you for your feedback. We're glad you were happy with the product selection and delivery to Ireland. Appreciate your recommendation. - PamPam
Reply from pam pam london
Thank you for 5 star review! We're glad to hear you're impressed with the service and quality of our product - PamPam
Easy to order on website and really…
Easy to order on website and really prompt delivery x
July 14, 2025
Reply from pam pam london
Thank you for the 5 star review! We're glad to hear you are pleased with our service - PamPam
Reply from pam pam london
Thank you for the 5 star review! 😀 - PamPam
Second time using Pam Pam
Second time using Pam Pam, great service, quick shipping! What more could you want? Thanks guys!
July 10, 2025
Reply from pam pam london
Thank you for the positive feedback! We appreciate the support - PamPam
Quick and efficient service.
June 29, 2025
Reply from pam pam london
Thank you for your positive feedback! We're pleased to hear that you were satisfied with our service! - PamPam
great fast delivery
June 9, 2025
Reply from pam pam london
Thank you for the 5 stars! We're happy to hear your delivery was fast - PamPam
Great experience
First order with Pam Pam London, and I will return. Easy ordering, great communication & delivery.
May 8, 2025
Unprompted review
Reply from pam pam london
Thank you for your 54 stars! We’re so happy to hear that your first order with us was a positive experience. We look forward to welcoming you back soon! - PamPam
Reply from pam pam london
Thanks for the 5 stars! We're happy to hear the delivery was quick and the transaction was smooth. Appreciate your support! - PamPam
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