pam pam london Reviews 1,482

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

First time ordering from Pam Pam. Order updates great and Tee arrived quickly and nicely packaged in recyclable packaging. Tee lovely quality and great price. Very happy ... I'll be back.!

Company replied

Rated 5 out of 5 stars

Fantastic pair of Adidas trainers my daughter will love them when she opens them at Christmas! This brand has great communication skills…your never left wondering when or where your purchase will tu... See more

Company replied

Rated 5 out of 5 stars

Pam Pam were the only website I could find which had the new balance trainers I wanted in my size. My order was dispatched immediately and received quickly and as they had a discount on I ended up... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience. My trainers arrived really quickly, both pairs looked better in real life than the photos online and they fit perfectly. Didn't need to send anything back so cannot co... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Pam Pam is a women's sneaker, clothing and lifestyle store attracting women that feel comfortable in their own choice in style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

July 18, 2024
pam pam london logo

Reply from pam pam london

Thank you for the 5 stars! We’re thrilled to hear you received our fast delivery service.
- Team Pam Pam

Rated 3 out of 5 stars

Loved the And Wander Dyneema sacoche…

Loved the And Wander Dyneema sacoche in general however a slightly wider strap would have provided dual usage as a belt bag . Their Dyneema backpack however fell short of the mark as it seemed too flimsy to use if loaded and lacked a support frame , needless to say I returned it .Worth mentioning here that their customer service was pain free and speedy which was much appreciated.

July 26, 2024
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Reply from pam pam london

Thank you for your review and feedback of the And Wander items we sell. I can see your return has now been received and processed.

If you have any further concerns or questions, please feel free to email our Customer Service team at info@pampamlondon.com.

- Team Pam Pam

Rated 5 out of 5 stars

Very happy!

Very happy with my purchase, the dress is perfect and the shipping was very quick!

July 12, 2024
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Reply from pam pam london

Thank you for the 5 stars! It's great to hear you're happy with your purchase.

- Team Pam Pam

Rated 5 out of 5 stars

Prompt delivery of cool trainers

Prompt delivery. Well curated selection of high quality products. My go-to when I want some cool trainers.

May 7, 2024
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Reply from pam pam london

We're grateful for your support and feedback. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Faultless experience

Ordered pack of Rototo socks as a gift. Good choice of products on-line and order arrived within 5 days. Can’t fault the process and the socks appear to be of excellent quality, although obviously can’t vouch for their comfort!

April 24, 2024
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Reply from pam pam london

Hi Katy, thank you for the positive review! We are glad to know you are happy with the socks you have purchased!

Rated 5 out of 5 stars

best service

Thanks for fast answer and changing my adressnumber so quick.

March 28, 2024
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Reply from pam pam london

Hi

Your welcome! Thank you for sharing your positive experience and the 5 stars!

Team Pam Pam

Rated 5 out of 5 stars

Great service

Great service! I ordered the wrong size by mistake but they were swapped over with ease.

March 21, 2024
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Reply from pam pam london

Hello Mr Barrey

It's great to hear we were able to get your exchange sorted smoothly! Thank you for the 5 stars.

Team Pam Pam

Rated 5 out of 5 stars

Great service again from Pam Pam

Great service again from Pam Pam. Very speedy delivery & nothing damaged in transit. Well packed. I always check their website when looking for trainers & my luck was in as they had what I was looking for. And at a great price too. Also lucky as they use Royal Mail to deliver.

February 27, 2024
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Reply from pam pam london

Hello Sam

Thank you for your kind words! We're glad you had a positive experience with us.

Team Pam Pam

Rated 5 out of 5 stars

Fast delivery and received my quality…

Fast delivery and received my quality trainers in one piece. Very happy with my purchase and was lucky to get them at a good price, whilst they were sold out in other mainstream stores.

February 25, 2024
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Reply from pam pam london

Hello

We appreciate your positive review and are thrilled to have met your expectations.

Team Pam Pam

Rated 5 out of 5 stars

The stuff I ordered arrived on time and…

The stuff I ordered arrived on time and the items were of the expected quality. Just thst one of the items was too big which I did choose in M but style runs big.Hopefully I can exchange for a S.

Update: this has been promptly resolved. I will definitely be buying again from you guys.

February 2, 2024
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Reply from pam pam london

Hi thanks for the 5 stars! Please get in touch with our customer service is you have any concerns and we'll be sure to help. Our email is info@pampamlondon.com
- Team Pam Pam

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