pam pam london Reviews 1,482

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

First time ordering from Pam Pam. Order updates great and Tee arrived quickly and nicely packaged in recyclable packaging. Tee lovely quality and great price. Very happy ... I'll be back.!

Company replied

Rated 5 out of 5 stars

Fantastic pair of Adidas trainers my daughter will love them when she opens them at Christmas! This brand has great communication skills…your never left wondering when or where your purchase will tu... See more

Company replied

Rated 5 out of 5 stars

Pam Pam were the only website I could find which had the new balance trainers I wanted in my size. My order was dispatched immediately and received quickly and as they had a discount on I ended up... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience. My trainers arrived really quickly, both pairs looked better in real life than the photos online and they fit perfectly. Didn't need to send anything back so cannot co... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Pam Pam is a women's sneaker, clothing and lifestyle store attracting women that feel comfortable in their own choice in style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great sale!

Great sale!! Thank you

January 20, 2022
pam pam london logo

Reply from pam pam london

Thank you for the five stars Mrs Hall!

Rated 5 out of 5 stars

Ordered some trainers

Ordered some trainers, arrived in a timely manner, beautiful trainers that fitted perfectly. Very happy with the ordering, delivery and goods. Will look to use pam pam again in the future.

January 20, 2022
pam pam london logo

Reply from pam pam london

Great to hear! Thank you David :)

Rated 5 out of 5 stars

It was a great experience.Fantastic…

It was a great experience.Fantastic price,quick delivery,well packed overall great customer service.Thank you.

January 19, 2022
pam pam london logo

Reply from pam pam london

Hey Ocal, thank you for leaving us a five star review :)

Rated 1 out of 5 stars

Never received my order

Never received my order and company has been non responsive to my messages.

January 18, 2022
pam pam london logo

Reply from pam pam london

Hello,

I can see your issue is now resolved.

If you need further help, please be sure to reach out to us and we will be more than happy to help.

Thanks,

Team Pam Pam London.

Rated 5 out of 5 stars

Really happy

Really happy. Always nervous when ordering from a website I don't know but the ordering process was simple, the goods arrived in good time, were well packaged and overall I love them. I'd use again.

January 17, 2022
pam pam london logo

Reply from pam pam london

Hey Amanda, thank you for the five star review. We're so glad you found us :)

Rated 2 out of 5 stars

Returns policy is rubbish

Returns policy is rubbish. No instructions or return labels…Buyers responsible for all costs. Very old school.

January 15, 2022
pam pam london logo

Reply from pam pam london

Thank you for the feedback Roxanne. Sorry to hear about the returns. We are a small independent store so sadly cannot offer free returns at this time. We also try and keep things as paper free as possible :)

Rated 5 out of 5 stars

Don't miss this little gem

Great shop with friendly, knowledgeable staff and everything a sneakerhead could possibly desire. They do brilliant sales too!

January 13, 2022
pam pam london logo

Reply from pam pam london

Thank you so much!

Rated 2 out of 5 stars

Make sure you post returns signed for

Make sure you post returns signed for. Luckily I did, so I have proof it was delivered. Plus buyer protection with PayPal.

I was made to feel I was in the wrong and they were doing me a favour by sending me a refund, when the error was entirely their end. Very stressful and disappointing.

January 13, 2022
Unprompted review
pam pam london logo

Reply from pam pam london

Hello,

I can see your issue is now resolved.

If you need further help, please be sure to reach out to us and we will be more than happy to help.

Thanks,

Team Pam Pam London.

Rated 5 out of 5 stars

Great stockist of women's sneakers

Great specialist store for women's sneakers. Great range to suit all tastes. Good images and sizing information online. Quick delivery and great products.

January 13, 2022
pam pam london logo

Reply from pam pam london

Thank you Valerie!

Rated 5 out of 5 stars

Lovely sneakers

Lovely sneakers, fast delivery, well packaged. Would buy from PayPal PayPal again!

January 13, 2022
pam pam london logo

Reply from pam pam london

Thank you for the review Debbie!

Rated 4 out of 5 stars

Great communication, bad smell

Great communication, allowed me to change address at short notice.
Product as described and arrived quickly over Christmas period.
Only complaint is the item smelt musty and damp, smell has come out after one wash though.

January 10, 2022
pam pam london logo

Reply from pam pam london

Hello,

Thanks for the glowing 5-star review, we really appreciate your custom and we look forward to seeing you shop with us next time!

Kind regards,

Team Pam Pam London x

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