I was a little concerned buying from an independent dealer outside of the US, but the transaction was wonderful! I bought two hats - both fit great, arrived quickly and as described. I got better pric... See more
Company replied
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Waste of money, the hat feels like its make of plastic, have been wearing panama hats for 30 years, knew it was a bad idea buying a hat online, but wanted one in a color other than white. No instruc... See more
Company replied
I had read other reviews from people who had shipping and quality issues after purchasing Panama hats from this and other websites. So, I did some research before ordering and found out that the best... See more
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My hat finally arrived after spending 1 month in the Fedex warehouse in Mexico. The reason is not clear, Fedex was totally not helpful providing information. After several requests, they asked for my... See more
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Company details
Information provided by various external sources
Panama Hat Mall sells genuine panama hats handmade in Ecuador. Huge selection of hats for men and women including premium Montecristi and Gamboa panama hats.
Contact info
Quito, Ecuador
- panamahatmall.com
I have bought two
I have bought two hats and find them both to be a great value and very stylish.
December 23, 2020
Reply from Panama Hat Mall
Dear Brian,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
I have not received the hat
I have not received the hat. Can you check on its transit?
December 23, 2020
Reply from Panama Hat Mall
Dear Thomas,
Thanks for contact us,
Your order was already shipped and we sent corresponding information to track it in USPS, if you need this information, please email us to cs@panamahatmall.com
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Texas Dave
Texas Dave. Please be aware of the so called panama hatmall they definitely not in a mall the beatifoul hats you see on line is not the hat that you will receive because i ordered a hat from them that came in a clear plastic bag and flat like a brown pancake be smart and buy from a legit company you will never speak with an agent on the phone and when you finally get an email it will be the same old repetitive line that they tell folks all the time please don't get flim flammed!😲
December 20, 2020
Unprompted review
Reply from Panama Hat Mall
Dear David,
Thanks for contact us,
We apologize for the inconveniences, unfortunately we don't have any order with your name.
Could you please send us an email with your order number to cs@panamahatmall.com? So we can help you to solve this problem as soon as possible.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
I am trying to verify the fame of…
I am trying to verify the fame of Panama hats as I had a bad experience last summer.
Hoping this order was quality will be ok and will last longer ...
December 17, 2020
Reply from Panama Hat Mall
Dear Eleni,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Fun purchase
I received my hat timely and it was just as expected. The fitting guide also worked well because it fits just right. I look forward to wearing it once spring and summer come back.
My only feedback for improvements would be to include instructions in the box about how to change a head band and how to roll the hat. I have now done both but I was nervous to do so initially.
December 17, 2020
Reply from Panama Hat Mall
Dear Mike,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
The hat turned out to be just what I…
The hat turned out to be just what I hoped it would be. I am very pleased with the hat.
December 16, 2020
Reply from Panama Hat Mall
Dear Larry,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Reply from Panama Hat Mall
Dear Ian,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Arrive promptly well packed and exactly…
Arrive promptly well packed and exactly what I wanted for golf with short brim
December 16, 2020
Reply from Panama Hat Mall
Dear Brent,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Size 58 on this most recent hat is a…
Size 58 on this most recent hat is a little larger than the 58 on the hat I bought from you a couple of years ago. Same hat both times but 58 not the same.
This is my fourth hat from your company and I would expect sizes to be consistent.
December 16, 2020
Reply from Panama Hat Mall
Dear James,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Reply from Panama Hat Mall
Dear Mike,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
I love the hat well made fantastic price
December 16, 2020
Reply from Panama Hat Mall
Dear Janross,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
I ordered a hat a week ago
I ordered a hat a week ago, I paid extra fo speedy shipping. They charged the hat to my credit card, and I have not heard a thing since. When I look at my tracking number it says in the warehouse. That was there a week ago.
December 14, 2020
Unprompted review
Reply from Panama Hat Mall
Dear Jackie,
Thanks for contact us,
Your order is still being made by our providers, please remember it is a handamade products and needs a little extra time to be done and perfect for buyer.
We ask for your patience and good disposition with this case. Once it will be update we let you know all information about it.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
They sell a well-made and beautiful hat…
They sell a well-made and beautiful hat at an economic price.
November 28, 2020
Reply from Panama Hat Mall
Dear Eddie,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Love my Hat
Love my Hat. This is authentic Monte Christi Panama hat is just what I needed to make a trip to the tropics more enjoyable. It is lightweight and well crafted. I look forward to many years of joyful use from this hat.
November 25, 2020
Reply from Panama Hat Mall
Dear S.ronning,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Reply from Panama Hat Mall
Dear Eliane,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Reply from Panama Hat Mall
Dear Kamelia,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
Great product
Great product, very happy with the item although it did take a long time to receive.
High quality!
October 9, 2020
Reply from Panama Hat Mall
Dear Ryan,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
The hat’s size is too small to wear.
September 29, 2020
Unprompted review
Reply from Panama Hat Mall
Dear Ying,
Thanks for shopping with us,
We didn't recieve any claim from your order. We'd like to help you and solve this inconvenience as soon as possible.
Please check on your email, we emailed you with some options to solve this problem.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
This is a beautiful hat
This is a beautiful hat. I bought it for my wife and she loves it. I received very good service when ordering the hat.
September 25, 2020
Unprompted review
Reply from Panama Hat Mall
Dear Phillip,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
I have ordered hats from Panama hat…
I have ordered hats from Panama hat mall on three separate occasions same Service same quality of product. I don't buy hats from anywhere else
September 25, 2020
Unprompted review
Reply from Panama Hat Mall
Dear Paul,
We loved your review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!!
PanamahatMall.com
Quality and Customer Service Team
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