Paolo Moretti Reviews 85

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I am a customer of Paolo Moretti for five years. During this time,I purchased 2 fur jackets and a leather jacket. It is very high-quality products. The service is amazing. I live in United States and... See more

Rated 5 out of 5 stars

Marta helped me from day one to tailor make a vest with top quality materials and design. The service is amazing and very professional! The result is a top quality product with outstanding customer se... See more

Rated 5 out of 5 stars

The communication was great from the start to make sure I ordered correct size. They even asked for measurements and photos. The delivery was fast, within a week or so. The only comment is, they shipp... See more

Rated 5 out of 5 stars

This is my sixth coat I have purchased online from the UK. The coats/jackets are absolutely beautiful. A close friend has followed me and purchased two jackets. The service from Luca and Nora is exce... See more

Company details

  1. Fur Coat Shop
  2. Fur Service

Written by the company

The company Paolo Moretti was estabilished in Milan in 1949. From the beginning its story has been joint to an Italian family who has handed down this work for generations. The core business has always been the production of fur in Italy and in recent years followed the production of leather garments and cashmere coats with fur. All its collections underlines a clear Italian taste and is the result of technical skills acquired in over 60 years of craft experience which allowed to combine tradition with innovation. The company, based in Milan, is known in Italy and abroad for its unique luxury items, unmistakable and sophisticated.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect service

Fantastic customer service - they made sure that the coat fit perfectly and the quality is also perfect. Top marks and Grazie Mille !

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch quality and service

I purchased three pieces from them over the years, and love all of them. A Persian lamb jacket, a mink coat, and a mink vest. They were tailored and fit perfectly. Their customer service is the best. Delivery to California was very easy and they coordinated it. Will continue to buy from them!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve picked up the fur coat

I’ve picked up the fur coat. I just wanted to say it’s absolutely beautiful 😻 thank you so much. I really love it and I’m very happy with the purchase. An excellent quality, fast delivery. Very nice manager! Absolutely gorgeous item 😍
I’ll definitely recommend it!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous coat

The communication was great from the start to make sure I ordered correct size. They even asked for measurements and photos. The delivery was fast, within a week or so. The only comment is, they shipped to a FedEx that was by the airport and far from my house. I would prefer they shipped directly to home. The coat is great quality, luxurious and very beautiful . Super happy, will order again.

November 28, 2025
Rated 5 out of 5 stars

The communication was outstanding

The communication was outstanding. Martha helped me with size and even took videos for me of the coats I chosen with a model so I had more realistic point of view of the coats. Ended up with 1 puffer and 1 mink coat. Shipping was fast. Quality is outstanding. I will definitely get back to them again and recommend this company highly. Thank you Martha for your amazing service.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

An Icon of Understated Luxury

An Icon of Understated Luxury: The Paolo Moretti Cashmere Bomber
​From the moment you slip into a Paolo Moretti garment, you understand that you are not simply wearing a jacket—you are experiencing a legacy of Italian craftsmanship. The cashmere bomber jacket is, quite simply, the pinnacle of this dedication to excellence. It redefines the casual silhouette with an air of unparalleled sophistication.
​The core of this piece is the finest, feather-light cashmere, which drapes with an elegant structure while offering a warmth that belies its weight. The hand-feel is extraordinary; soft, supple, and instantly comforting. This is where the bomber jacket transcends its sporty origins, becoming a versatile luxury staple that transitions effortlessly from a transatlantic flight to an evening out.
​The design is elevated further by the stunning detail of the beaver fur collar. This collar is not merely an accent; it’s a tactile indulgence that frames the face beautifully. The beaver fur, rich in texture and depth, provides a dramatic contrast to the smoothness of the cashmere, offering an exquisite touch of old-world glamour and ensuring superior protection against the elements. It’s the kind of detail that whispers quality, never shouts.
​Beyond the garment itself, my entire experience was flawless, thanks to the impeccable service provided by Valeria. From the initial inquiry through to the final fitting, Valeria was a master of personalized luxury. Her knowledge of the collection was extensive, and her attention to detail ensured the selection process felt bespoke and effortless. She transformed a purchase into a memorable event, confirming that Paolo Moretti's commitment to quality extends far beyond the material goods and into every customer interaction.
​This cashmere bomber is more than an investment in your wardrobe; it is an investment in timeless style and uncompromising luxury. Highly, unequivocally recommended.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Marta is the best salesman in town

Marta helped me from day one to tailor make a vest with top quality materials and design. The service is amazing and very professional! The result is a top quality product with outstanding customer service and support. The care Marta took for me is just beyond excellent. If you only purchase one fur coat in your life and this is the shop you want to buy from. And their online shopping service i trustworthy and reliable! Top top top!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a cashmere bomber jacket that…

I bought a cashmere bomber jacket that is just mind blowing! The quality, the fit and the colours are amazing! The customer support was a huge surprise for me, Marta was assisting me with the proper sizing, they even fitted the arm lenght specifically for me!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding quality and truly personalized service

I’ve purchased from Paolo Moretti before and have been very happy with the winter jacket I own—it’s superbly made, comfortable and reliably warm. This time I ordered the Cristian and it turned out to be the jacket I’ve been searching for: a high collar, weather‑resistant fabric and a soft fur lining. The attention to detail is obvious and the overall quality is excellent.

What really sets Paolo Moretti apart is the customer care. Their team contacted me via WhatsApp to confirm sizing, and—they even sent a short video to show how the jacket sits on a similar frame. I’ve never experienced such a personal approach before. Communication was friendly, fast and helpful throughout, and shipping took less than a week.

The jacket fits perfectly and looks fantastic. It’s still a bit too warm outside to wear an autumn–winter coat every day, but for the first time I’m genuinely looking forward to colder weather so I can start using it. I think it might be the most beautiful jacket I’ve ever owned. Highly recommended.

August 29, 2025
Unprompted review

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