As a PaperLess partner of 9 years, I not only use the software in my business, but I also recommend it to my clients. The software is easy to use and allows the processing of purchase requisitions,... See more
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Brilliant! The days of trawling through file after file looking for invoices at month-end and year-end are over. The fast and efficient support team has been excellent throughout. A particular high... See more
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I think my big thing with any big software move is the support function. It takes time to implement and iron out the kinks, but paperless have been proactive, checking in regularly, going above and b... See more
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Paperless has given us good service over the years and their support team answers and resolves queries quickly! It is a very functional program for our use and v5 initially had issues but now has... See more
Company details
Written by the company
PaperLess Europe is a leading document management software solution, widely regarded as the best tool to automate accounts payable and invoice processing routines for Sage, Xero and SAP B1 users. Trusted by thousands of accounts professionals, PaperLess offers a full suite of features to streamline and simplify every stage of invoice processing, including automatic invoice capture, OCR data extraction, invoice approval, purchase order matching and purchase order requisitions. Fully compatible with Sage 50cloud, Sage 50 Accounts, Sage 200 Professional, Sage 200 Standard, Sage Intacct, Xero, and SAP Business One, PaperLess provides a powerful, Sage-approved integration that enables seamless automation of accounts payable workflows. As a certified Sage Developer Partner, PaperLess is designed to deliver real-time document management, helping accounts teams increase accuracy and speed while significantly reducing the time spent on manual data entry and approval tasks. Key Features of PaperLess Software: Automatic Invoice Recognition: Advanced OCR technology accurately captures and extracts data, automatically populating Sage, Xero or SAP B1 with minimal manual input. Online Invoice Approval: Streamlined approval workflows enable users to approve invoices from anywhere, with real-time status tracking. Automated Purchase Order Matching: Automatically matches invoices to purchase orders, closing them within Sage, Xero and SAP B1 for a seamless, end-to-end solution. PaperLess Company Inbox: Automates document capture and routing to reduce manual handling and speed up invoice processing. Live Document Lookup in Sage, Xero or SAP B1: Instantly access linked documents directly within Sage, Xero and SAP B1 for full visibility and control. Designed to optimise invoice processing and enhance productivity, PaperLess Software is helping companies achieve faster, more accurate accounts payable processing, making it the preferred choice for automation among Sage, Xero and SAP B1 users.
Contact info
Old College Street 105/2, SLM1377, Sliema, Malta
- +44 20 7135 2007
- info@paperlesseurope.com
- paperlesseurope.com
4.8
Excellent
105 reviews
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PaperLess
Started using PaperLess this year and we have been reaching our deadlines faster than before.
The support and training team are very helpful, whenever we have issues they do not take longer than a few minutes to get back to us.
December 4, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much for your review! We’re delighted to hear that PaperLess is helping you meet your deadlines faster. It’s great to know our support and training teams have been able to assist you quickly whenever needed. We truly appreciate your feedback and look forward to continuing to support your success!
A Game-Changer for AP Processes
Paperless Europe delivers an excellent product that truly transforms the accounts payable workflow. It’s powerful, accurate, and incredibly useful—easily one of the most impactful AP solutions I’ve worked with. On top of that, their support is easy to reach and genuinely helpful. A top-quality solution backed by real customer care. Highly recommended!
October 14, 2025
Unprompted review
Reply from Paperless Europe
We’re thrilled to hear that PaperLess Europe has had such a positive impact on your accounts payable workflow. Delivering powerful, accurate, and genuinely useful automation is exactly what we strive for, so your feedback means a great deal to us. We're also delighted that our support team has been easy to reach and helpful — providing real customer care is one of our top priorities.
Great experience
I’ve had a great experience with Paperless so far. Their platform is clean and easy to use, but what really stands out is the quality of their support. Unlike so many companies today that make it harder and harder to reach a real human, Paperless provides fast, efficient assistance whenever you need it. It’s refreshing to work with a company that values accessibility and genuinely helps its customers. Highly recommended!
November 5, 2025
Unprompted review
Reply from Paperless Europe
We’re delighted to hear that you’re enjoying PaperLess and that the platform has been easy to use. Your feedback about our support team truly means a lot — we work hard to ensure our customers can always speak to a real person when they need help, so it’s great to know this has made a difference for you.
Streamlining AP
We are rolling out Paperless across our Group of companies and finding it is streamlining our AP processes and saving valuable time. It is easy to use and the support is seond to none
October 28, 2025
Unprompted review
Reply from Paperless Europe
Thank you, Phil! We’re delighted to hear that PaperLess is helping streamline your AP processes across the group.
Another issue quickly resolved through…
Another issue quickly resolved through training session. Great team work between customer support and consultant helped us to sort out the issue immediately!
October 20, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much for your kind words! We’re glad our support and consulting teams could resolve the issue quickly. Your feedback means a lot to us!
The paperless support team are very…
The paperless support team is very quick to respond and to resolve any issues that arise. The team is knowledgeable, polite and obliging.
The paperless software results practically eliminates input errors and invoices are very easy to locate come audit time.
October 17, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with both the support team and the benefits PaperLess brings to your processes. Your kind words are truly appreciated.
We have used Paperless for over 5 years…
We have used Paperless for over 5 years now and have not looked back.
Any issues are promptly dealt with by a very friendly and helpful support team, we highly recommend.
October 14, 2025
Unprompted review
Reply from Paperless Europe
Thank you, Anne! We’re delighted to hear that PaperLess has been supporting your team so well over the years. It’s always a pleasure to work with you, and we truly appreciate your recommendation!
Paperless
It was introduced smoothly and any problems we have had in the first 6 months have been resolved with good support
October 13, 2025
Unprompted review
Reply from Paperless Europe
We’re delighted to hear that PaperLess was introduced smoothly and that our support team has been able to assist you whenever needed. Your feedback is greatly appreciated!
Transition to Paperless
We are currently in the process of moving to Paperless and we have found the team to have been extremely helpful, knowledgeable and supportive every step of the way. Looking forward to rolling out the system to the whole company which will help streamline our processes. Thanks Team Paperless !!!
October 6, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much, Jackie! 😊
We’re thrilled to hear the transition has been smooth and that our team’s support has made a difference. We’re excited to see PaperLess rolled out across your company and to help streamline your processes even further!
Paperless is such a fab piece of…
Paperless is such a fab piece of software, totally transformed our purchase ledger process. The tech and training support is excellent too. I love showing off Paperless to our auditors!
October 1, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much, Nichola! We're delighted to hear that PaperLess has transformed your purchase ledger process and that you’re enjoying the support from our team. It’s especially great to know you’re proud to show it off to your auditors — that’s exactly the kind of impact we aim for!
Miguel is very helpful and supporting…
Miguel is very helpful and supporting for resolving issues. My issues has been resolved withing 24 hours. Very happy with the Paper Less support today :)
September 25, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much, Puja! 😊 We’re delighted to hear that Miguel was able to help and resolve everything so quickly. We really appreciate your kind words and are glad you’re happy with the support!
We've been using Paperless to manage…
We've been using Paperless to manage our invoice processing and supplier documentation, and the experience has been consistently smooth and efficient. The platform offers a clean interface, intuitive navigation, and reliable syncing with our latest updates. The support team is responsive and updates roll out regularly to address them.
September 25, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much, Oleksandra! We're really happy to hear that PaperLess is making your invoice processing easier and that you’re enjoying the smooth experience. It’s great to know our support team has been helpful too — we really appreciate your kind words!
It is reliable and fantastic support in…
It is reliable and fantastic support in no time.
September 25, 2025
Unprompted review
Reply from Paperless Europe
Thank you, Ben! We’re delighted to hear that you find PaperLess reliable and our support team helpful — we’re always here when you need us!
Smooth Update and Helpful Support
We have had a positive experience with PaperLess so far. The recent update was implemented smoothly and has made our workflow easier. Their team, especially Umar, has been responsive and helpful throughout the process. Overall, a reliable and supportive platform for managing our document processes.
July 31, 2025
Unprompted review
Reply from Paperless Europe
Thank you for your positive feedback!
We’re very happy to hear that the recent update has improved your workflow and that our team, especially Umar, was able to support you throughout the process. Providing a reliable and seamless experience for our customers is always our priority, and it’s great to know that PaperLess is helping to streamline your document management.
Thank you for trusting PaperLess – we look forward to continuing to support your team!
Paperless has streamlined our system
Paperless has streamlined our purchase order and invoicing process, cutting processing time in half. The system is user friendly and easy to understand. The training is comprehensive and the short training videos are really useful for a quick recap.
Darren is always very helpful, knowledgeable and has a quick response rate.
July 1, 2025
Unprompted review
Reply from Paperless Europe
Hi Jackie,
Thank you so much for your kind words and for taking the time to leave such a positive review!
We’re delighted to hear that PaperLess has helped streamline your purchase order and invoicing process and that you’re seeing significant time savings. It’s also great to know that you’ve found the system user-friendly and that our training materials and videos are supporting your team effectively.
We’ll be sure to pass your feedback on to Darren — he’ll be pleased to hear he’s been able to support you so well!
Thanks again for being part of the PaperLess journey.
Best regards,
The PaperLess Team
Paperless budgeting module
I had a good experience with the paperless budgeting tool after feeding back some key improvements that were needed around being able to add multiple lines to a budget. This was fed back to develoment team and actioned quickly. It has made tracking our budgets so much easier now!
June 26, 2025
Unprompted review
Reply from Paperless Europe
Hi Sophie,
Thank you so much for your great review and for taking the time to share your feedback!
We’re really pleased to hear that the improvements made to the budgeting tool have had a positive impact and that it's now much easier to track your budgets. Your input played a key role in shaping that enhancement, so thank you once again for helping us improve PaperLess for everyone.
If you ever have more suggestions or need assistance, we're just a message away.
Honestly
Honestly, we've used other software before, but PaperLess has been the best by far. From the sales process to installation and ongoing support, every step has been smooth and professional. We've saved time, paper, storage space—and most importantly, money.
January 1, 2025
Unprompted review
Reply from Paperless Europe
Hi Tee,
Thank you so much for your kind words and for taking the time to share your experience with PaperLess!
We're thrilled to hear that you found the entire process—from sales to installation and support—smooth and professional. It’s always our goal to deliver a solution that not only streamlines operations but also brings real, measurable value to your business.
Your feedback on the time, paper, storage, and cost savings truly reinforces why we do what we do. If there’s ever anything you need, please don’t hesitate to reach out.
Thanks again for choosing PaperLess!
Best regards,
The PaperLess Team
Savings in Time and Cash.
Paperless has saved us 50% of the time spent on invoice processing. We implemented a duel authorisation process for all invoices, previously this was managed over email and was very inefficient. Also now all invoices are being put in front of senior people multiple contracts/services have been changed or cancelled as it made people more likely to question what we were paying for. Savings are in the thousands.
July 9, 2025
Unprompted review
Reply from Paperless Europe
Thank you so much for your fantastic review!
We're thrilled to hear that PaperLess has helped your team cut invoice processing time by 50% and bring greater control and visibility to your approval workflows. It's great to see how dual authorisation and senior-level oversight are not only improving efficiency but also helping to identify and reduce unnecessary costs.
Delivering real, measurable savings for our clients is exactly what PaperLess was built for — and feedback like yours motivates our entire team to keep improving.
Thanks again for sharing your experience!
— The PaperLess Team
Very unpleasant experience
I was really excited to find Paperless and get started.
There was some initial confusion over whether or not we needed a server or if it could be installed on a laptop - 2 employees giving me contradictory information. I didn't feel they were being honest with me and it felt like their salesman would say anything to get the sale. That may be an unfair impression but I did feel they were putting on the pressure to install it even though I wanted to ask an independent IT professional if they thought it was a good idea to put it on a laptop.
Due to an unforeseen change in company circumstances, I would no longer get any benefit from having the system, so I cancelled (also meaning I never found out about the laptop vs. server issue)
They got NASTY.
To be clear, I had signed up but nothing had been received or installed, no training had taken place but they immediately came back to let me know they'd take legal action. Just extremely unpleasant, and in a million years I would never go back to them if I needed another paperless system.
June 11, 2025
Unprompted review
Reply from Paperless Europe
Dear Katherine,
Thank you for your review.
While we regret that you feel this way, we are actually glad you chose to share your experience — it helps demonstrate that the reviews on our page are not filtered, curated, or cherry-picked. They provide a genuine picture of what customers can expect when working with PaperLess, and that includes situations where, unfortunately, some clients choose not to honour their contractual commitments.
For clarity: once an order is submitted and the terms and conditions are accepted — as they were in your case — a binding agreement is established. This is standard business practice and was clearly outlined in the documentation you received. You chose to cancel the order after acceptance, and while no software was installed, the contractual agreement was already in effect. Like any company, we cannot absorb the costs associated with cancelled orders once commitments are in place.
As for the system requirements, our team did provide clarification that for smaller installations, many customers run PaperLess on a laptop or PC without issue. There was no intent to mislead, and we always recommend that customers consult their IT advisors where necessary.
Our team remained professional throughout and simply asked that the agreed terms be respected. It is unfortunate that internal changes on your side prevented you from proceeding, but this does not negate your contractual obligations.
We continue to serve thousands of satisfied users across the UK and Ireland — as reflected in our overall excellent review score — and we trust that most readers will appreciate the importance of fairness, transparency, and mutual respect in any business relationship.
We wish you all the best.
— The PaperLess Team
PaperLess = Less Paper Deffo!
Having used PaperLess in a previous job it made the transition into this job so much easier. Especially as it is better used in my new job and not so many issues if any. The support team are always friendly and helpful too.
June 4, 2025
Unprompted review
Reply from Paperless Europe
Thank you for your feedback Clare. We are very happy to hear about your positive experience with PaperLess.
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