Paperless Europe Reviews 

105
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

As a PaperLess partner of 9 years, I not only use the software in my business, but I also recommend it to my clients. The software is easy to use and allows the processing of purchase requisitions,... See more

Company replied

Rated 5 out of 5 stars

Brilliant! The days of trawling through file after file looking for invoices at month-end and year-end are over. The fast and efficient support team has been excellent throughout. A particular high... See more

Company replied

Rated 5 out of 5 stars

I think my big thing with any big software move is the support function. It takes time to implement and iron out the kinks, but paperless have been proactive, checking in regularly, going above and b... See more

Company replied

Rated 4 out of 5 stars

Paperless has given us good service over the years and their support team answers and resolves queries quickly! It is a very functional program for our use and v5 initially had issues but now has... See more

Company details

  1. Accounting Software Company

Written by the company

PaperLess Europe is a leading document management software solution, widely regarded as the best tool to automate accounts payable and invoice processing routines for Sage, Xero and SAP B1 users. Trusted by thousands of accounts professionals, PaperLess offers a full suite of features to streamline and simplify every stage of invoice processing, including automatic invoice capture, OCR data extraction, invoice approval, purchase order matching and purchase order requisitions. Fully compatible with Sage 50cloud, Sage 50 Accounts, Sage 200 Professional, Sage 200 Standard, Sage Intacct, Xero, and SAP Business One, PaperLess provides a powerful, Sage-approved integration that enables seamless automation of accounts payable workflows. As a certified Sage Developer Partner, PaperLess is designed to deliver real-time document management, helping accounts teams increase accuracy and speed while significantly reducing the time spent on manual data entry and approval tasks. Key Features of PaperLess Software: Automatic Invoice Recognition: Advanced OCR technology accurately captures and extracts data, automatically populating Sage, Xero or SAP B1 with minimal manual input. Online Invoice Approval: Streamlined approval workflows enable users to approve invoices from anywhere, with real-time status tracking. Automated Purchase Order Matching: Automatically matches invoices to purchase orders, closing them within Sage, Xero and SAP B1 for a seamless, end-to-end solution. PaperLess Company Inbox: Automates document capture and routing to reduce manual handling and speed up invoice processing. Live Document Lookup in Sage, Xero or SAP B1: Instantly access linked documents directly within Sage, Xero and SAP B1 for full visibility and control. Designed to optimise invoice processing and enhance productivity, PaperLess Software is helping companies achieve faster, more accurate accounts payable processing, making it the preferred choice for automation among Sage, Xero and SAP B1 users.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

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4.8

All reviews

(105)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We needed a feature to be added and the…

We needed a feature to be added and the papeless team worked on finding us a quick solutions.

June 4, 2025
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for sharing your experience with PaperLess. We are glad our development team could help.

Rated 5 out of 5 stars

Paperless Improvements

Paperless has been going through continuous improvements over the last two years seeing vast technological advancements which include feedback from customers. Paperless support is very reactive and come back to us very fast with solutions or explanations.

April 22, 2025
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your feedback Aidan and for letting other companies know about your experience with PaperLess Invoice Processing Automation.

Rated 5 out of 5 stars

Vey quick reply to my enquiry and very…

Vey quick reply to my enquiry and very friendly, it make me feel very confident every time I have a problem to contact them, I know for sure that I will find the fast and the solutions

April 9, 2025
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

We’re very pleased to hear that the PaperLess Support Team has been assisting you promptly and effectively. Your satisfaction is important to us, and we’re always here to help whenever you need.

Rated 5 out of 5 stars

Great Experience

Paperless has allowed our business to work more efficiently. It has streamlined our purchase ledger and procurement processes.
We have reduced our physical paperwork and are able to view documents at a touch of a button.
Support has been outstanding throughout the implementation of the software.

March 13, 2025
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your feedback, Donna, and for sharing how PaperLess has helped you streamline your accounts payable processes.

Rated 4 out of 5 stars

Paperless has given us good service…

Paperless has given us good service over the years and their support team answers and resolves queries quickly!

It is a very functional program for our use and v5 initially had issues but now has been resolved by Paperless.

I would recommend as it saves a lot of time processing invoices once OCR scanning setting has been configured for each supplier. Also, the new update for pay limits on doc flows has been a game changer!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Paperless

Paperless has helped us to automate and streamline our purchase invoicing and approval systems.
Excellent training provided and support team once onboard is great also.

December 11, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your review Charlene and for letting other companies wanting to automate accounts payable processes know more about your experience with PaperLess.

Rated 5 out of 5 stars

Very helpful piece of software for our accounts team

Paperless is a great piece of software that enables our purchase ledger department to operate efficiently.
It's continually being updated with incremental improvements which is very helpful.
The support team are very good and quick to respond and wouldn't hesitate to recommend it to anyone looking for increased automation within their accounts payable process.

December 11, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your review Joe and for letting other companies know more about the increased efficiency PaperLess brought to your purchase ledger department.

Rated 5 out of 5 stars

The system works great and has…

The system works great and has significantly improved our work and reduced time spent on processing invoices. Even the approvers have had a very positive experience and think it far more user friendly than our previous system. The support team is quick to respond and always friendly and helpful. We have been using it for over a year now and are very happy with it!

November 21, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Great to hear that Hille... It is good to know the benefits you are experiencing after implementing PaperLess and that you are happy with the support provided. Thank you for your feedback :)

Rated 5 out of 5 stars

Paperless platform is great to work…

Paperless platform is great to work with and the technical support is excellent. Always fast response times and always very helpful. Today's issue was sorted and fixed in no time at all.

September 5, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your feedback Jayne. Great to hear that PaperLess is up to your expectations and that you are happy with the support services provided :)

Rated 5 out of 5 stars

Paperless with Sage 50

This is a great product with significant potential, especially given its broad ability to meet current market demands. The tech support team is very responsive and supportive

The software shows great promise, and with ongoing feedback from existing clients, any challenges can be addressed, allowing for further development and an even better user experience

September 5, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your feedback Siemin. We are always continuously improving the solutions provided to our customer and your input is highly appreciated :)

Rated 5 out of 5 stars

Great software and service

We've recently started using PaperLess (integrating with Sage), and so far we have had a very positive experience. The training and support has been excellent, and the software has many features that weren't present in the software we'd been using previously. For example, we can now process purchase orders that have multiple invoices or GRNs, and have Sage properly mark the POs as posted. The filtering and sorting options make finding the invoices you want to work on much simpler, and it's easy to find historical information via the searchable archive.

September 3, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your review Rob. We are very happy to hear that your experience with PaperLess has been very positive.

Rated 5 out of 5 stars

Very responsive and helpfu

Good software to integrate with Sage. Very responsive and helpful tech support.

August 16, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

We are very happy to hear that you are happy with the software and the support services provided :)

Rated 5 out of 5 stars

Paperless solution for Sage50

I implemented this software easily. Training was great, tailored to my level. If I have any issues, then support is usually very prompt (within 15 minutes)
I highly recommend Paperless for ease of entering invoices (and their images) into Sage

April 3, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your review. We are very glad to hear that PaperLess has been up to your expectations and that your are happy with the support provided.

Rated 5 out of 5 stars

Paperless Europe Support 5 Stars…

Have used Paperless Europe for over 3 years there Support is excellent normally within 1 Hour
Would recommend Paperless Europe to any Company or Business

March 6, 2024
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your review. We are very happy to hear that you are happy with the results delivered by PaperLess :)

Rated 5 out of 5 stars

Good product and support services

Excellent support service when needed (Darren) been using Paperless for a while now and has really been a time saver, so easy to find what you need too in the archive section.

August 29, 2023
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your review Anne. We are very happy to hear that PaperLess Support and the time savings achieved have been up to your expectations.

Rated 5 out of 5 stars

Always excellent support

Always excellent support, very fast response and resolution times to any reported issues, especially from Darren.

August 23, 2023
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your feedback Mark. We are glad we could help.

Rated 5 out of 5 stars

Fantastic quick support for Darren

Fantastic quick support for Darren, turnaround time from reporting of problem on live chat to being fixed was less than 30 minutes. Outstanding.

July 18, 2023
Unprompted review
Paperless Europe logo

Reply from Paperless Europe

Thank you for your feedback Luke. We are glad we could help :)

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