Placed two bedding orders and had multiple faults – two pillow cases (replaced), a fitted sheet with stitching coming apart, and a duvet cover where the zip failed after just over a year. I'd... See more
Company replied
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Placed two bedding orders and had multiple faults – two pillow cases (replaced), a fitted sheet with stitching coming apart, and a duvet cover where the zip failed after just over a year. I'd... See more
Company replied
After one night grey pillow case has permanent dark oily mark from my head. Can't leave it on display and customer services have since ignored my further communication after suggesting I wash them fir... See more
I've been using this bedding for more than 2 years now and absolutely love it. I have two complete sets plus pillows and duvet, it's the most comfortable bedding to sleep on, so silky soft, better th... See more
Easy to order, a lot cheaper than some other companies and wow so lovely to sleep on, I have a wool duvet and mattress topper which are just amazing but were being done an injustice by having a cotton... See more
Paragon Bamboo is a young and innovative company with decades of experience behind it. The company was created and launched in 2018 to design and manufacture innovative, premium quality products from an organic, sustainable and renewable natural resource – products which, at the end of their useful life, can be composted, therefore our products are helping to reduce landfill. An exhaustive testing criterion on fabrics from across the globe resulted in a comprehensive range which currently includes 100% bamboo bed linen, duvets, mattress protectors, bamboo pillows with a 100% bamboo filling and bamboo towels. But our thirst for organic and recyclable innovation has not stopped, we continue to test and explore new concepts which will result in our range of bamboo products continuing to grow. We aim to meet the growing demand for recyclable and compostable fabrics. All of the bamboo we use in our fabrics is organically grown without the need for additional water and without the use of pesticides and fertilizers. All of the bamboo fabric used in making our products meets the OEKO-TEX Standard 100 product class, making our products suitable for infants as well as adults.
The Green Barn, The Cheese Yard, BA5 3EB, Wells, United Kingdom
Replied to 11% of negative reviews
Typically replies within 24 hours
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Lovely dark grey bamboo bedding plus unexpected bonus of free bamboo pillow. Lightweight and comfortable. Very pleasantly surprised by quality
The products are excellent delivery was slow but then i expect that was due to the Christmas postal period.
Fast delivery.
Really looking forward to seeing the product, all wrapped up for Christmas.
I've had bamboo stuff in the past, feels lovely;-))
I have a review about your products. I ordered a set of bed linen. I really liked the quality of the fabric. The only disadvantage is that the colours do not match the website, the shade was different.
I received a pillow as a gift and I was disappointed with it, it was impossible to sleep on it. It is very poor quality. I would like to order another set of bed linen. But is it possible to replace the pillows with something else?
I don't understand how to use them if they are not suitable for sleeping.
Firstly I must say I received the bamboo duvet within 24 hours of the order.
I was surprised at the weight of the duvet as I had expected it to be lighter compared with our previous feather and down duvet. Whilst this did not bother me on the bed my wife found it difficult to cope with and found it too cool. It tends to wrap round you which I enjoyed but I actually found it almost too warm. After a few days of poor sleep we had to return to our old thinning duvet and consider what to do next.
This is a good quality duvet and came with a free pillow and some small towels. It sadly did not fulfil our needs.
Really good quality bamboo bedding, its cool in the summer and warm in the winter. Absolutely love the quality as well.
Amazing products!! We have bought bedding and pillows and they are so soft and comfy! Best nights sleep in a long time! We will be ordering more.
Service is fantastic. Next day delivery if order placed early enough.
Very very happy customer and would highly recommend these sustainable products!!
Great quality and fast delivery. I love this bedding, have been buying it for years and also have the throw and a dressing gown
I love the products and I love the bamboo towels. Pity they never really have any good offers on. Maybe a free pillow or turban. Always feel I am paying full price. So not really getting anything back purchasing quite a few products from the company. Repeat custom doesn’t seem to feature in their pricing policy.
I purchased 2 pillowcases from them as a trial to supplement my existing bamboo bedding from another company after one wash there were holes in the pillowcases and the feel of it was much rougher not at all as soft as my other bamboo bedding from somewhere else will never buy again
very fast delivery, gorgeous feel to these sheets. Feels so lovely when going to bed. Only downside it pillowcases crease up badly and look a bit untidy for me x
The delivery was so quick and the bedding is luxurious, will definitely be buying more.
I am confident my orders will arrive correctly and in good time. I've made two orders recently and I know for sure I'm buying bamboo. Paragon Bamboo is definitely my only supplier.
Pro’s - Good customer service. Excellent delivery service. Very well presented items.
Con’s - Heavy duvet
Items are supposed to regulate your body temperature but so far haven’t done a thing for me. I am also personally not keen on the slippery feel of the material. Sheets too big for a standard double bed. Keep coming untucked. Very difficult items to wash and iron.
The product is just unbelievable, very comfortable and warm in the winter,hopefully the hot summers,the bamboo items will keep me cool.
Mmmm bamboo bed sooo nice. Sleeping never felt so good. So soft and smooth.
Cons: very difficult to get out of bed.
The duvet cover feels beautifully soft and silky and I will be putting it on the bed very soon! I really like the zip which I think is better than having buttons. I am looking forward to trying the product out and hopefully it will live up to expectations. The same goes for the bath towel which I will also be using shortly. Very fast delivery.
Great product Emporer sized flat sheet now very snug now winters coming.
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