Paragon SkillsReviews 

1,128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, especially from their tutors. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and the quality of the courses is highly valued. Reviewers are particularly impressed with the quick response times, the smooth user experience, and the supportive environment that helped them achieve their goals. However, some customers also noted initial challenges due to changes in tutors or issues with previous tutors, which left them feeling behind and lacking support.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their tutors' dedication, support, and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the clarity and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the excellent support and guidance... See more

Service

Reviewers highlight positive aspects of service, consistently praising the high quality of training and... See more

Quality

Consumers find quality to be positive, with many highlighting the high quality of tutor support, guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

Shireen, my tutor has been honestly incredible. Shes been so patient, approachable, and invested in my completion and success for my NVQ. I hope whoever else she works with knows how lucky they are. I... See more

Company replied

Rated 5 out of 5 stars

So happy to have completed my NVQ Level 2 in Care at Paragon skills with Distinction! A big thank you to all the team involved but especially to Joanne Murray who was my mentor and personal tutor. She... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,128)

320 reviews in the last 12 months

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Rated 5 out of 5 stars

Level 3

Just completed my level 3 with paragon skills, Melissa my accessor was just brilliant, always available , reachable and ready to assist in any shape or form, thank Melissa!!

February 26, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your review, Raphael, and congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear how supportive and accessible your personal tutor was throughout your journey. It’s fantastic to know their guidance made such a positive difference. Well done on your achievement!

Rated 5 out of 5 stars

Paragon skills

The apprenticeships was dense with knowledge and the tutors assigned were extremely knowledgeable and passionate, in particular Sam Harvey was extremely helpful and supported me with accomplishing a certificate.

March 3, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your great review, Enrico! We’re so pleased to hear you found the apprenticeship rich in knowledge and that your personal tutor supported you in achieving your certificate. It’s wonderful to know their passion and expertise made a difference to your experience. Congratulations on your achievement!

Rated 5 out of 5 stars

Ive just finished my level 3 lead adult…

Ive just finished my level 3 lead adult care workers NVQ. At 17 years old i didnt think id get a very high level in it but my tutor Harisa Ahmed made it possible and i came out with an even better grade than i ever thought possible. Thank you so much

February 26, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful review, Chloe, and huge congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship!

Achieving such a strong result at just 17 is an incredible achievement, and it’s great to hear how much support and encouragement your personal tutor gave you along the way.

Well done on everything you’ve accomplished, we’re really proud of you!

Rated 5 out of 5 stars

Well done

I liked ,how my tutor explained everything to me.
She supports me a lot.
Workshops were clear and easy to understand.
I really enjoyed the course.

February 26, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Aneta! We're so pleased to hear how clearly your personal tutor explained everything and how supportive the experience felt throughout your apprenticeship. It's great to know the workshops were clear and enjoyable too. Congratulations on completing your course, we're proud to have been part of your journey!

Rated 5 out of 5 stars

We have been consistently impressed by…

We have been consistently impressed by the quality of service provided by Paragon Skills. Their social care apprenticeship programmes are well‑structured, responsive to the needs of our workforce, and delivered with genuine care for learners’ development. Communication is clear and timely, and their trainers take the time to understand our organisation, our values, and the realities of frontline practice. As a result, our apprentices feel supported, confident, and motivated. They have become a trusted partner in developing our staff, and we highly recommend them.

February 26, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Paul. We're delighted to hear how well our programmes and approach are supporting your workforce. Understanding your organisation and delivering training that reflects real frontline practice is really important to us, so it’s wonderful to know your apprentices feel confident and motivated as a result. We truly value the partnership and your trust in Paragon Skills. Thank you for the recommendation!

Rated 5 out of 5 stars

Had an exceptional tutor

I'm not sure if my tutor, Racheal Wright would see this but she truly is brilliant and amazing. After I had tutors changed, she then came on board and smashed it from day one, with plenty of encouragement and knowledge sharing. Now I have completed my Level 3, with a distinction. Thanks Paragon Skills

February 26, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Goke, and huge congratulations on achieving a distinction in your Level 3 apprenticeship! We’re so pleased to hear how much of a difference your personal tutor made once they came on board, offering encouragement and guidance right through to completion. Well done on your achievement, and thank you for sharing your experience with us!

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Paragon Skills, mainly thanks to my tutor Jo Murray. Jo has been incredibly supportive, patient, and encouraging throughout my course. She explained everything clearly, always made time to help, and genuinely cared about my progress. Her guidance made a huge difference to my confidence and success. I couldn’t have asked for a better tutor and would highly recommend Paragon Skills.

June 26, 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Robin! We’re so pleased to hear how positive your experience has been and how much support your personal tutor provided throughout your course. It’s wonderful to know their guidance helped build your confidence and contributed to your success. Thank you for the recommendation, and well done on everything you’ve achieved!

Rated 5 out of 5 stars

My journey with Paragon skills

I have just completed my NVQ Level 3 in Adult Care Leadership with Paragon Skills with a distinction and I really had a positive experience from start to finish. The course was well-structured, supportive and helped me grow in both confidence and leadership within my role.
I especially want to thank my tutors, Jo Murray and Francesca Gilbert, for their continuous support and encouragement throughout my journey. They were always approachable, knowledgeable, and patient, making the whole process much less stressful. Their guidance, feedback, and motivation truly made a difference in helping me successfully achieve my qualification. Also thanks to my end point assessment coordinators Tina and Sophie for making the experience more relaxed.
I would highly recommend Paragon Skills to anyone looking to progress in adult care leadership. A fantastic learning experience with excellent tutor support.

February 25, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Loriet, and huge congratulations on achieving a distinction in your Level 3 Adult Care Leadership apprenticeship!

Well done on your achievement, and thank you for recommending Paragon Skills, we’re proud to have been part of your success!

Rated 5 out of 5 stars

Joanne murray & francesca

Francesca was my tutor at the beginning of my course(NVQ 3)and I’m really grateful for her support. Starting a new course can feel overwhelming, but she made everything much easier to understand. She was patient, kind, and always willing to explain things clearly.
She helped me build a strong foundation and gave me confidence to continue. I truly appreciate the time and effort she put into helping me at the start of my journey.
Joanne Murry was my tutor from the middle of my course until I finished, and I couldn’t have asked for better support. She was always encouraging, supportive, and professional. Whenever I had questions or needed guidance, she was there to help.

She gave helpful feedback that really improved my work and kept me motivated until the end of the course. Thanks to her support, I was able to complete my course with confidence. I’m very thankful for everything she has done for me.

February 25, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your thoughtful review, Neha. We're so pleased to hear how supported you felt throughout your Level 3 apprenticeship.

It’s wonderful that your personal tutors helped you build confidence at the start and guided you right through to completion with clear feedback and encouragement.

Congratulations on finishing your course, we’re proud to have been part of your journey!

Rated 5 out of 5 stars

Amazing!!

The experience has been great! Working with Heather Evans, Luke Radford and Judy Baxter on workshops has been Great. My tutor Jas Kuar has been great, I've had a lot of support.

February 23, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Laura! We're so pleased to hear you’ve had such a positive experience, with your workshop tutors making the sessions engaging and supportive throughout.

Congratulations on everything you’ve achieved, we’re proud to be part of your journey!

Rated 5 out of 5 stars

I had just finished my NVQ3 at Paragon…

I had just finished my NVQ3 at Paragon skills and I enjoyed the training, I feel supported and encouraged all the way ,the tutors were very supportive and dedicated to helping individuals achieve and be their best.

February 23, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Toluwani, and congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear you felt supported and encouraged throughout your training.

Our tutors will be delighted to know their dedication made such a positive difference. Well done on everything you’ve achieved!

Rated 5 out of 5 stars

I completed my level 3 Business…

I completed my level 3 Business administration apprenticeship and received a distinction. My tutor: Emma Taylor was very helpful and kept in regular contact throughout the whole process. Overall was a very good experience.

February 23, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your great review, Cameron, and huge congratulations on achieving a distinction in your Level 3 Business Administration apprenticeship!

We’re so pleased to hear your personal tutor kept you well supported and in regular contact throughout your journey. Well done on your achievement, and thank you for sharing your experience!

Rated 5 out of 5 stars

I must first say I am so delighted…

I must first say I am so delighted after all hard work to achieve a distinction after completing my level 3 lead adult care, I am so pleased.
Paragon skills along with wonderful staffs are absolutely amazing.
I am proud to say my first level 2 Adult Care was with Lisa Lyon and she was amazing throughout
And my now, level 3 tutor Shireen Zokaie, was with me every step of the way from start to finish. She supported me and was everso encouraging and always ensure I recieve right feedbacks that can benefit me throughout my apprenticeship and always praise my work and effort put into my assessments.
My wonderful workshop tutors Heather Evans and Luke Radford delivered amazing online workshop, these workshops were always a highlight in my apprenticeship journey, I have not missed one,
I have gained so much knowledge and developed new skills and workshop sessions were quite impactful as you gain so much insights and learn so much collectively as a group during workshop sessions. I recalled how stressed I was at the start of my journey with one of the modules and was so encouraged by Heather and also my tutor, Shireen
The journey was educational, boost my confidence and enjoyable.

February 20, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your incredible review, Jayrusha, and huge congratulations on achieving a distinction in your Level 3 Lead Adult Care Worker apprenticeship!

We’re so pleased to hear how supported you felt throughout both your Level 2 and Level 3 journeys. It’s wonderful to know your personal tutor and your workshop tutors were there to encourage you, build your confidence, and help you develop new skills along the way.

Rated 5 out of 5 stars

Honestly best tutor always helpful and…

Honestly best tutor always helpful and made me reach the end of my level 3 helped me all the way thankyou so much very grateful to have a tutor like harisa.

February 20, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Hussna! We’re so pleased to hear how much your personal tutor supported you throughout your Level 3 apprenticeship and helped you reach the finish line with confidence. Congratulations on your achievement, we’re grateful to have been part of your journey!

Rated 5 out of 5 stars

Level 3 completion

I have just completed my Level 3 in Adult Leadership. I passed with a Distinction and I could not be happier. All thanks to my tutor Maria Bela Mota. Maria supported me throughout my qualification in every single way and was there when I ever needed her. It took me 2 years to complete as I had a short break for maternity leave in the middle. I started with 2 children and I finished with 3.
Thanks again to Paragon and a massive thanks to Maria for all the support.

February 20, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Katie, and huge congratulations on achieving a Distinction in your Level 3 Adult Leadership apprenticeship!

Completing your qualification over two years, through maternity leave and all the challenges that come with it, is an incredible achievement. Well done, we’re very proud of you!

Rated 5 out of 5 stars

Second apprenticeship!

I have recently completed my second apprenticeship this time - L3 team leader and I am pleased to say I got another distinction. The support I got from my tutor Debbie was perfect, as I have been fortunate to have Debbie as my tutor for both. She understood the way in which I work and tailored her approach to my learning style. I am sad that my journey has now ended with Debbie, but you never know there may (and I hope!) to do another apprenticeship and Debbie is my tutor. I now feel more confident as team leader and I can’t wait to use my new found skills once I return from maternity leave.

February 2, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Kirsty, and huge congratulations on achieving another distinction in your Level 3 Team Leader apprenticeship! We're so pleased to hear how much your personal tutor supported you across both programmes and tailored their approach to suit your learning style. It’s wonderful to know your apprenticeship has boosted your confidence as a team leader. Wishing you all the best as you enjoy maternity leave, and we’d be delighted to support you again in the future!

Rated 5 out of 5 stars

I had a truly wonderful experience…

I had a truly wonderful experience during my level 3 lead adult care apprenticeship, and I would like to express my sincere appreciation to my trainer, Kate. From the very beginning, Kate was incredibly supportive, patient, and encouraging, always taking the time to explain things clearly and guide me whenever I needed help. Her dedication, professionalism, and positive attitude made a huge difference in my learning journey.
Kate’s guidance helped me build confidence, improve my skills, and stay motivated throughout the programme. She genuinely cares about her learners and always goes the extra mile to ensure we understand and succeed. Thanks to her support, my apprenticeship experience was not only educational but also enjoyable and inspiring.
I’m very grateful for all the effort she put into supporting me, and I highly recommend her to anyone looking for a knowledgeable, kind, and committed trainer. Thank you, kate, for making my apprenticeship journey such a positive and memorable one!

October 6, 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful review, and congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship! We're so pleased to hear how much your personal tutor supported, encouraged, and motivated you throughout your journey. It’s fantastic to know their guidance helped build your confidence and made the experience both enjoyable and inspiring. Well done on everything you’ve achieved, we’re proud to have been part of it!

Rated 5 out of 5 stars

Just completed my level 4 and also…

Just completed my level 4 and also completed my level 2 with paragon, my assessor is amazing, there when you need her very informative and supportive

February 17, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Amanda, and huge congratulations on completing both your Level 2 and Level 4 qualifications with us! We're so pleased to hear that your personal tutor's have been such a supportive and informative guide throughout your journey. Well done on everything you've achieved, we’re proud to have been part of your progress!

Rated 5 out of 5 stars

The support provided by personal tutor and the Paragon Skills team

The support provided by personal tutor Kate underwood greatly impacted my experience throughout the programme. Like wise is the support provided by the Paragon Skills. My sincere gratitude to you all for supporting all the way.

February 13, 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Endurance! We're so pleased to hear how much your personal tutor and the wider Paragon Skills team supported you throughout your programme. Your kind words mean a lot, and congratulations on everything you’ve achieved!

Rated 5 out of 5 stars

NVQ LEVEL 3 APPRENTICESHIP

​I have just successfully completed my NVQ Level 3 Apprenticeship, and I can honestly say I wouldn’t have made it to the finish line without the incredible support of Paragon Skills.
​A massive, heartfelt thank you goes to my personal tutor, Jolene Hornsby. Just days before my End Point Assessment (EPA), I was exhausted and ready to give up. Jolene refused to let me quit; she stepped in with the exact encouragement I needed, telling me she knew I could do it and that she was expecting nothing less than a distinction. Her belief in me gave me the second wind I needed to succeed.
​I also want to mention Heather Evans for her solid and impactful workshops, which were instrumental in my learning. Thank you to the entire Paragon team and every staff member who played a part in my success story. If you’re looking for a provider that truly cares about their learners, I cannot recommend them enough!

February 13, 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your incredible review, Eyimofe, and huge congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear how much support you received throughout your journey, especially in those final days before your EPA.

Well done on your achievement — we’re proud to have been part of your success!

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