I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... See more
Company replied
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... See more
Company replied
I’m always wary of buying from a company I’ve not used before online, but the reviews were good so I gave it a go. I was NOT disappointed! Not only did Parasol have the boots I wanted in the right siz... See more
Company replied
Company details
Written by the company
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Contact info
United Kingdom
- hello@parasolstore.co.uk
- parasolstore.co.uk
4.1
Great
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop and always great service.
August 7, 2020
Unprompted review
Reply from Parasol Store
Thanks Ray we appreciate the review
Good quality items at a very reasonable…
Good quality items at a very reasonable price compared to other outlets.
August 5, 2020
Unprompted review
Reply from Parasol Store
Thank you so much for your order and your review
Great service great products
July 14, 2020
Unprompted review
Reply from Parasol Store
Hi,
Thanks for your review!
great service,
July 6, 2020
Unprompted review
Reply from Parasol Store
Hi Daniel,
Thanks for the review.
Your support means a lot during these challenging times!
A lovely pair of walking trousers
Quick delivery nice trousers the only problem we had is to covert size to uk size
July 3, 2020
Unprompted review
Reply from Parasol Store
Hi,
Thanks for the review!
ordered a orbit key super fast delivery…
ordered a orbit key super fast delivery spot on
July 1, 2020
Unprompted review
Reply from Parasol Store
Hi Rodger,
Thank you for your kind review!
Great retailer with a really cool shop
Great retailer with a really cool shop! My online purchase was perfect with fast delivery
July 1, 2020
Unprompted review
Reply from Parasol Store
Hi Millie,
Thanks for your review, it is much appreciated!
Reply from Parasol Store
Hi Robert,
Thanks for your order with us. We really appreciate it!
Reply from Parasol Store
Hi,
Thanks for your review.
Recommened seller.
Prompt, easy & efficient service. Quality Items at a very reasonable price. Recommended & thanks.
June 8, 2020
Unprompted review
Reply from Parasol Store
Hi George,
Thanks for your review. Hope you're keeping well and safe!
Reply from Parasol Store
Hi Jonash,
Thanks for the review, much appreciated!
Would definitely order again
June 3, 2020
Unprompted review
Reply from Parasol Store
Hi Amanda,
Thank you for your kind review!
If you did not mean to give us a one star review, could you please amend your score?
Any problems, please let us know.
Kind regards,
Peter
Reply from Parasol Store
Hi,
Thanks for your order with us and for leaving a review.
Paul Smith mens underwear
I ordered 2 packs of 3 pairs of underwear from the ebay online shop and have been very happy with the quality of the product and communication and delivery was very good. The price was excellent also saving money as multi pack rather than buying individuals. Would recommend.
June 1, 2020
Unprompted review
Reply from Parasol Store
Hi Stuart,
Thanks for the review, much appreciated!
We hope you're keeping safe and well.
Across the pond in a pandemic
Items, difficult to procure in the United States, were successfully shipped across the Atlantic during the pandemic. Tracking information was conveyed effectively and shipping rates were very reasonable.
June 1, 2020
Unprompted review
Reply from Parasol Store
Thanks for the review!
Your support means a lot.
Reply from Parasol Store
Thank you for your kind words. We hope you are keeping safe and well!
Reply from Parasol Store
Hello Kamila,
Thank you for your review.
Could you please let me know why you gave us a one star rating?
Is there anything we can do to help?
Kind regards,
Peter
Awesome buying experience
Awesome buying experience. Price matched. Easy no hassle returns! Highly recommend. Got a very good deal on the Barbour items.
May 5, 2020
Unprompted review
Reply from Parasol Store
Thank you for supporting us! It means a huge amount during these challenging times.
Great Service
Great products, great service, I couldn't recommend using Parasol enough.
May 5, 2020
Unprompted review
Reply from Parasol Store
Thank you for your kind words. Your support means a huge amount during these challenging times.
I brought this for my daughters…
I brought this for my daughters birthday and she absolutely loves it.
May 5, 2020
Unprompted review
Reply from Parasol Store
Great to hear Lisa! Thank you for your support.
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