Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... See more
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Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... See more
I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... See more
They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... See more
Company replied
Company details
About Parcel2Ship.co.uk
Information provided by various external sources
Parcel Delivery & Courier Services to UK, Europe and Worldwide
Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk
Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.
Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95
Contact info
Room 33 Building 2 Teignbridge Business Center, TQ12 6TZ, Heathfield Newton Abbot, United Kingdom
- 0845 519 0185
- phil@parcelsrus.net
- parcel2ship.co.uk
1.1
Bad
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very fast and efficient
Parcels collected Wednesday morning UK and delivered in Slovakia Friday morning. I have used this service several times and I'm really happy with it :-D
January 23, 2015
Unprompted review
Reply from Parcel2Ship.co.uk
Thanks for the great review Susan! Please let us know if we can assist with your next order
Absolutely wonderful
I arranged with Parcel2ship to collect an item for me and it was collected when agreed and delivered to me the next day--all as arranged. Wonderful when it works as it should.
January 23, 2015
Unprompted review
Reply from Parcel2Ship.co.uk
Glad to hear your order was successful from start to finish, Andrew. Thank you for taking the time to review us!
late delivery
Delivery took one week, not 2 days as advertised. Service was otherwise fine and cheap.
January 23, 2015
Unprompted review
Reply from Parcel2Ship.co.uk
Hello Jonathan, sorry to hear that the courier you chose did not deliver your parcel in time. We will be emailing you shortly, with details of a partial refund we would like to offer, as an apology for the delay. I hope this does not deter you from using us again in the future
Great service, cheapest I found too.
I looked online for best prices to send parcel overseas. Parcels2ship were the best quote I found, they were great, easy to follow instructions online, the courier service picked up from my door, and within 4 days( including the weekend) my parcel arrived in Canada.
I could also track it from start to finish.
Would definitely recommend them, and will use them again myself.
January 20, 2015
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for the positive review. We work hard to keep our prices competitive, and we are glad to hear that you found the whole process easy to use. Please let us know if we can assist with your next order!
Very efficient service, will use again.
I've used parcel2ship 3 rimes now and have had no problems at all. All parcels using both DHL or Parcel force have arrived well and on time.
January 12, 2015
Unprompted review
Reply from Parcel2Ship.co.uk
Thanks for the 5 stars! Let us know if we can assist with your next order
Efficient Service
I shipped two parcels with Christmas presents to Norway. The whole process went very smoothly and the parcels were delivered within the expected time frame. My one query, following a reported address issue on the tracking service, was dealt with quickly with a helpful reply and a contact telephone number was provided for the agent in Norway. I will certainly be using Parcel2Ship again.
December 29, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your review Ruth. I'm glad we were able to resolve the problem you had. Please let us know if we can help with any future orders
Italian mountains no problem
Our 13kg parcel was collected and delivered to Northern Italy exactly as promised in excellent condition.
December 24, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Glad to hear your parcel was collected and delivered successfully. Thank you for taking the time to review us
4 days to collect a next day delivery!
I booked a collection for next day delivery which should have been picked up on the Tuesday. The driver arrived to collect it on the Friday afternoon when the office had closed. Although I was upgraded to another delivery agent and the collection and delivery took place over the following Monday / Tuesday the paperwork which was being transported did not arrive in time for the quality checks to take place on the given day. These has a large cost involved to us as it now goes over to the next quality visit and the paperwork can not be submitted in time for payment.
Not a happy customer!
December 23, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Gill, we are sorry that the courier you chose to collect your parcel, failed to do so. When something like this occurs, we discuss the situation with our customer, re-book the order (which we did so for you), and keep an eye on the order until it is completed. In your case, we were in constant contact with you about this, and when we saw that the courier you chose, failed the collect the parcels again, we offered you a free upgrade to an alternative courier, who collected your parcels successfully.
Whilst your situation was unfortunate, and we sympathise with you over what the delay led to for your company, there wasn't anything else we could have done to assist you. We are sorry that you have reviewed us so poorly, for a mistake made by another company. We hope you give us another chance in the future.
Excellent service from UK to ireland
Thank you for another speedy delivery and excellent pick up service. Parcel delivered to Republic of Ireland within 3 days using parcel force and An Post. I have already used your services several times. Highly recommend. Speedy booking response and excellent customer services. Thank you!
December 20, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank for taking the time to give us such a great review! Glad to hear you're happy with our customer service and booking process
Had a small dispute with the service
To be fair the dispute was handled to my total satisfaction and I now use them regularly.
Just make sure that your address is entered in full i.e.
NOT...
20
HR1 7GG
BUT ...
20 lonbottom lane
Hereford
HR1 7GG
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Sorry to hear that there was a problem with the collection address you provided, but we are glad to see that all was resolved, and that we have another regular customer as a result. Please let us know if we can assist with any future orders!
Great!
We need not take theheavy goods to Europe.
Vert convinient for us.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for the positive review!
Good considering it is Christmas
I was surprised it took 4 hours for me delivery confirmation email and packaging slip to be emailed. However, it is Christmas and I can't begin to imagine how busy Parcel2Ship must be. My parcel arrived safe and sound with the recipient today so within the 48 hour delivery period.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Natalie, sorry to hear about the delay in processing your order. We are currently having to process everyone's orders manually, but this problem will be solved in the new year with the official launch of our new website
If in the future you need your order processed faster, please let us know and we would be happy to do so.
Great service
Great service 3rd year running. Will continue to use your valuable service to Germany.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Another 5 star review, thank you Jodd. Let us know if we can assist with your next order!
Best Service Ever
Parcel was collected when they said driver friendly and corteous package arrived safely and with the same amount of care . Excellent customer service from start to finish. Just one problem its a shame that you cant give any more than 5 stars.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Glad to hear that you are happy with the service you paid for Kev. Thank you for taking the time to review us
Excellent service - as always!
Have used Parcel2Ship many times - a perfect solution to our shipping needs which involves shipments to Europe and Canada.
Can't make any recommendations to improve an already excellent service. Well done!!
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for the 5 star review David and Mary, we love hearing from our regular customers! Please let us know if we can assist with your next order
first class service
would have been easier to organise if it went from the first weigh limit
-
which it was over - to the under 9kg rate otherwise went as you said it would.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Sorry to hear that there was some confusion with the start of the ordering process, but we are glad to hear everything else went as expected. Thank you for taking the time to review us Peter
Reliable and quick
I have found using Parcel2ship both reliable and efficient. I would recommend it to anyone who needs to post anything abroad.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for the positive review Damaris, and for the recommendation!
Splendiferous.
I use Parcel2Ship whenever I have a parcel to ship. They have never let me down and they deliver the parcels exactly when they say they will. Recently they refunded me completely for an order which I had to cancel and the customer service I received at this time was second to none. I do not bother looking around for any other company to deliver my items. They are the best in the business.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
What an amazing word, we will have to use that ourselves! Thank you for being such a loyal customer David, let us know if we can assist with your next order
Simple
Easy to use, a variety of couriers including Citylink for the people who don't have a printer.
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Variety is the spice of life they say Alison! Thank you for taking the time to review us
excellent service
excellent quick service and honest reliable delivery staff
December 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
It's to great to hear that you were happy with the service you purchased from us. Thanks for the 5 stars Mel!
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