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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized support and guidance received throughout their journey. Reviewers often mention the efficiency of the recruitment process, with many finding it smooth, well-organized, and leading to quick job placements. However, some people were dissatisfied with the user experience and service, describing the assessment days as poorly designed and inconsistent, with a perceived lack of professionalism and transparency. Some reviewers also mentioned issues with communication, including being cut off during calls, receiving vague answers, or experiencing a complete lack of follow-up after initial contact. A few customers also felt that the process favored certain candidates over others, leading to a subjective rather than objective assessment of skills.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Many... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report positive experiences, highlighting... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the fantastic communication,... See more

Service

Users describe ambiguous interactions with service. Many customers highly recommend the service, praising... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers praise specific staff members for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My recruiter Vincent gave me all the tools to be successful for my interview process. Took time to meet with me about questions I had and just talk as a person not just as a customer. I appreciate the... See more

Rated 4 out of 5 stars

Yoan, Lauren and Luke from Pareto were extremely helpful in preparation for the assessment day. Whether it was by email, phone call or a video call they provided me the tools and support to be succe... See more

Rated 4 out of 5 stars

Lucy Canney was excellent to deal with and understood my career aspirations Tobias and Lucy both gave good interview prep as well Not 5* as a separate recruiter on the assessment day falsely a... See more

Rated 5 out of 5 stars

Nicole Skelland is an amazing recruiter. I had many recruiters put me forward for just 1 role and then give up. Nicole put me forward for multiple roles all similar to one another and even when one we... See more


Company details

  1. Recruitment Service

Written by the company

Pareto are UK market leaders in the best sales recruitment and sales training. Graduate and Executive sales recruitment. Contact us on 0333 011 0721


Contact info

4.0

Great

TrustScore 4 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Smooth process, great support, and a successful outcome!

From the moment that I got in touch with Pareto, things moved swiftly.

My Graduate Manager, Anna Kolosova, was lovely and supportive – within days she had booked me into an Assessment Day and made sure that I was well prepared.

The Assessment Day was structured, smooth, and run by Arthur Gailly who was excellent. I found out that I was successful on the same day, and by the next morning, Account Managers were already reaching out with roles.

I ended up working with Rebecca Iggulden, and I couldn’t have asked for better support. Rebecca was friendly, professional, and genuinely invested in matching me with the right opportunities. Her prep before each interview really helped, and within 2-3 weeks, I received and accepted an offer with my top choice company.

Overall, great experience and I'd definitely recommend Pareto!

April 29, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi there,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Pareto from the beginning from Tilly she was amazing and managed to find her personality and supporting me for interview very good as well as Hannah the account manager.

April 23, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi there!
Thank you for your thoughtful review and we wish you much success as you take the next step in your career!

Rated 1 out of 5 stars

Read the T&C's - they are obligated to provide you with nothing

If you are looking to use Pareto to hire sales staff then think again. Their T&C's are written so that they don't have to provide candidates in any reasonable time-frame. We were provided 5 candidates in 5 months and 4 were no good and the fifth had accepted a job with another company straight after the phone interview with us although she was supposedly very interested in the job. They will take your money up front and are not obligated to provide you candidates within any reasonable time-frame or quality of candidates. In short you will pay up front, hear nothing and get nothing. Try and contest it and they just point to their T&C's which are all weight in their favour.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company with wonderful staff.

Pareto looked after me brilliantly during my time with them, I was placed into a role by them and continued with that company for two years whilst under Pareto. The HR team and processes were efficient, and Hanah (Commercial Key Account Manager) did a stellar job of supporting me- she was professional, personable, and knowledgeable; Hanah made herself available at the earliest opportunity if I needed to speak with her regarding any queries, and would regularly reach out to check in with me. Working with Pareto was a commendable experience, and I would do it again. Thank you!

April 1, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Eliot,
Thank you for the positive feedback. We're happy to hear that assessment day went well, wishing you all the best as you start your career journey!

Rated 5 out of 5 stars

Phenomenal experience start to finish

Phenomenal experience start to finish. Massive shout out to Archie Ambler who contacted me and got me into an assessment day for a dream job within just 2 Days!!! I’m glad to say I’ve now got the job and loving it more than ever. The assessment day aswell was amazing learnt a lot from everyone at Pareto. Lovely office and great experience. Would highly recommend to everyone. Thanks again Archie

February 10, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Adham,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 5 out of 5 stars

Nicole was great to work with and…

Nicole was great to work with and helped me prepare for each interview so well that they were a breeze!

March 28, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 5 out of 5 stars

Really positive experience

From entering the assessment process with Pareto to being offered a position at a good company, Pareto have been wonderfully helpful. Nicole Skelland advised me throughout the process and chased up on things promptly. Thank you for all your help Nicole!

April 11, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for the positive feedback. We're happy to hear that assessment day went well, wishing you all the best as you start your career journey!

Rated 5 out of 5 stars

Person not profile

Had a surprisingly refreshing experience. First assessment where I’ve been truly reviewed on my competence not my cv. Was pleasantly surprised by the pro activity of the graduate manager Tom Jackson and how much he supported me through the process. Then working with Louis to secure my job was just fab! What a stunning team!

April 10, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 1 out of 5 stars

Scam company

Scam company, unprofessional - Stay away.
If emailed by Archie don't waste your time

April 10, 2025
Unprompted review
Pareto logo

Reply from Pareto

We are sorry that your experience was not up to the standard you expected. Please contact info@pareto.co.uk and we would be happy to assist you further.

Rated 5 out of 5 stars

Pareto are incredible!

Pareto has been absolutely incredible throughout this process. The job market in 2025 is very temperamental, and where I show signs of anxiousness and nervousness as it was a big step for me to leave my current role after 7 years, the guys at Pareto from outreach to closing the job have been so lovely. They’ve always been open to approach and instilled confidence. I want to give a massive shout out to Archie and Shakira who have been absolutely integral to this and really taken me under their wing. Thank you guys!

April 8, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 5 out of 5 stars

Archie Ambler gave excellent guidance…

Archie Ambler gave excellent guidance and support through the application phase in the graduate scheme.

April 4, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 5 out of 5 stars

Pareto has worked well for me so far

Pareto has worked well for me so far. Katherine has been very accommodating and adaptable to my schedule. She was very helpful in the preparation for the assessment days.

April 4, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 5 out of 5 stars

I worked with Katherine on the run up…

I worked with Katherine on the run up to my assessment day and she was so helpful and informative. Thank you so much Katherine!

March 25, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Max,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 5 out of 5 stars

Employees at the heart of their process!

Pareto supported me through a tough time when redundancies were made at my company. They managed to obtain roles within the company that granted me a promotion which is above and beyond. Had a lovely experience with their team and could not be more grateful to Hanah White who helped me through the process.

January 31, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Ethan,
Thank you for the positive feedback. We're happy to hear that assessment day went well, wishing you all the best as you start your career journey!

Rated 4 out of 5 stars

Tillie was very helpful throughout the…

Tillie was very helpful throughout the whole process and made sure I was ready for the assessment day going through things with me right up until the day before

March 19, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Adam, thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success in your career!

Rated 5 out of 5 stars

Wonderful experience with Pareto

Wonderful experience with Pareto. Rebecca Iggulden and Tilly Mckie were extremely helpful and made the whole process seamless.

March 31, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Deirdre,
Thank you for your thoughtful review and we wish you much success as you take the next step in your career!

Rated 5 out of 5 stars

Clear, fun, and informative

I had a really fun and informative time on the graduate assessment day with Pareto. The process from first call all the way to getting the good news that I passed the day and on to the next stage was clear, open, and gave me plenty of insight into the industry and Pareto as a company.
I would absolutely recommend the Pareto Graduate Scheme to graduates starting off on their career journey.

March 27, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Megan,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 5 out of 5 stars

Informative and professional through out the process

Katherine was my graduate manager and was very informative, telling me all about Pareto and their mission along with helping me prepare for my assessment day only a few days later to which she gave some really insightful tips on how to be successful on the day.
The assessment day itself was a lot of fun and as I was successful the turn around from applying to actually getting an interview was fewer than 7days for me! I want to thank everyone who was involved with my process as it all ran very smoothly and I only have positive things to say about my experience with Pareto.

March 27, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Dafydd,
Thank you for the positive feedback. We're happy to hear that assessment day went well, wishing you all the best as you start your career journey!

Rated 5 out of 5 stars

I've had a great experience with Tilly

I've had a great experience with Tilly Mckie. From day 1 I've had great communication and support leading up to my assessment day. The whole process to now receiving opportunities has most definitely been worth investing my time.

March 14, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Leeroy,
Thank you for your thoughtful review and we wish you much success as you take the next step in your career!

Rated 5 out of 5 stars

Very quick response to any questions

Very quick response to any questions. Additionally, they are very organised with regards to holding the assessment days. The day consisted of multiple tasks revolving around both teamwork and independence.

March 19, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Kai,
Thank you for your thoughtful review and we wish you much success as you take the next step in your career!

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