PARI Shop Reviews 

183
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent quality saline solutions, I get the strongest one they have available and like to have a stock of them for whenever I need them. They also track the expiry date, so it's another indicator... See more

Company replied

Rated 5 out of 5 stars

The sales process was smooth and trouble-free. I say this about other companies too, so this isn't personal, I just wish someone would follow up and ask "was everything ok, any issues, let us know. Th... See more

Company replied

Rated 5 out of 5 stars

I’ve used Neboricum three times now. Each of the orders were dealt with quickly and efficiently - no fuss. Also the delivery service was fast and trouble free. I mention this because we often have p... See more

Company replied

Rated 3 out of 5 stars

I ordered two packages, paying £9 for next day delivery and nothing for the second package, as was much more relaxed as to when I would receive it. Upshot being that the latter package arrived next d... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

Previously known as Nebicorum. Buy clinically proven nebulisers, mucus clearance devices and respiratory products for the best possible therapy, for conditions such as COPD, cystic fibrosis or bronchiectasis. PARI are experts at respiratory health. We offer a selection of high performance nebuliser machines, mucus clearance devices and respiratory inhalation solutions. Health conditions affecting the upper airways can also be treated with our high quality devices. Our products have been tried, tested and developed to support you day-to-day so that you can live your life to the very fullest. We pride ourselves on our extensive range of high quality products as a highly regarded and trusted manufacturer of respiratory devices. Our range includes nebulisers and devices that have been specifically adapted to your needs and are suitable to use in the comfort of your home, or even if you’re on the go. We also offer a selection of saline inhalation solutions with varying concentrations of salt content. These are ideally suited to treating conditions from the common cold through to more serious respiratory conditions. Additionally, we have spare parts, replacement packs and accessories to ensure you’re getting the most out of your respiratory device.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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4.6

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kept me well informed about delivery

Kept me well informed about delivery. And when item became unavailable for a few weeks upgraded me to the next machine at no extra cost . And delivery was the next day . Excellent

July 11, 2024
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Reply from PARI Shop

Thank you so much for your review - glad that you were pleased with our service!

Rated 4 out of 5 stars

The company was let down by the Royal…

The company was let down by the Royal Mail Delivery which made the personal needs of the rececipent very anguish.

March 26, 2024
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Reply from PARI Shop

We're so sorry that you had problems with your delivery, but thank you for leaving us a review.

Rated 5 out of 5 stars

Pari Classic Nebuliser

Product is great, easy to order.
Arrived really quickly no hassle.
Great shopping experience thank you.

March 27, 2024
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Reply from PARI Shop

Thanks so much for leaving us a review!

Rated 5 out of 5 stars

Excellent service and very good advice…

Excellent service and very good advice when coming into the realm of breathing difficulties and having to buy an unfamiliar product for the first time. Fast delivery times and the offer of ongoing advice If required. Very professional.

March 22, 2024
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Reply from PARI Shop

We're so pleased to hear that you are happy with our service!

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful when I called the sales team. Quick, efficient delivery too. Highly recommended.

March 19, 2024
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Reply from PARI Shop

thanks so much for your review!

Rated 5 out of 5 stars

Good customer service

Good customer service. PARI rep was really informative and helpful. Nebuliser arrived very quickly.

March 4, 2024
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Reply from PARI Shop

Thanks very much for your review!

Rated 1 out of 5 stars

Your computer misloaded our address so…

Your computer misloaded our address so there was a day's delay. Then UPS failed to deliver after 2 days and delivered after 6 days - all for next day delivery at £9+. Worse, we could not track the delivery, nor get a reply from yourself, as the app 'Shop' was the only means of tracking and did not work on our mobile phones. It required lengthy account set up via a QR code and then required an additional QR code and an additional device, going round in a circle. It is apalling not to give an adequate means to contact you, the shipper, or track the package when it is equipment urgently needed after discharge from hospital. I requested a refund of the next day delivery cost via email and you have not responded.

February 22, 2024
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Reply from PARI Shop

Please accept our apologies for the delay in delivering your parcel. We strive to please our customers but occasionally there are issues with the courier which are out of our control. We have of course issued a refund for your delivery charge.

Rated 1 out of 5 stars

Got to pay one pound 50 pence to get it…

Got to pay one pound 50 pence to get it from post office to cover under payment of postage charges from yous can't get it till Monday now

January 26, 2024
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Reply from PARI Shop

We are really sorry to hear this, it's not our usual standard of service. Upon investigation it appears it was delivered on Saturday by Royal Mail so thankfully the item was delivered within the timeframe. We will contact you directly to organise appropriate compensation. Many apologies.

Rated 5 out of 5 stars

great customer service

great customer service when I did something dumb. then they sent it out quickly.
very happy

January 25, 2024
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Reply from PARI Shop

Thanks for your review, we are happy to help!

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