I have used Park and Go at Bristol Airport several times, and I've always been very happy with the service. This year I booked the car park for five days in April, but unfortunately, due to car probl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
used Sentinel parking in Leeds through Park and Go, superb customer service and very friendly people! Needed to change dates due to holidays rearrangement, and later on the car reg, park and Go respon... See more
They are an agent. They do not have any car parks and they do not operate them. I always use them to book as it is very easy.
Fantastic service. Very helpful staff who are exceptionally accommodating for changes that sometimes need to be made. Service is brilliant for ease of drop off and pick up. Cost is good... See more
Company details
Written by the company
Park and Go offer online booking for over 100 car parks at 23 Airports across the UK. For over 25 years we have been doing our best to bring you the most competitive prices for Airport Parking in the UK.
Contact info
PO Box 830, YO31 6EH, York, United Kingdom
- 01904 379042
- enquiry@parkandgo.co.uk
- parkandgo.co.uk
3.8
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Returning Parker
Second time I've used Park and Go to arrange my airport parking - price was good, simple to book and used my discount code :-)
Express Meet & Greet Luton - Service exactly as you'd expect. Called 30 minutes before dropoff, we were earlier than booked as well but no problem, driver was there to meet us and was polite and friendly. Upon return we called once we were through passport control and had no baggage to collect so was aware we were giving less than 30 minutes notice, but confirmed to them we had no bags to collect and by the time we got to the 3rd level carpark a friendly driver was there with the key and there our car awaited. Couldn't ask for more. Would definitely use again :-)
November 3, 2020
Unprompted review
DO NOT USE THIS DRUG DEN !!
DO NOT USE THIS DRUG DEN !!! These need closing down as they are not a company there a load of squatters living in a shed and trying to make money in any dodgy way they can ! Your car is not insured and they use your cars (petrol ) for there own personal use !!!!
November 1, 2020
Unprompted review
Reply from Park and Go
Hi Sally,
I think you may have the wrong company. We are an online booking agency and not a car park itself.
You can use the Park and Go website to make parking arrangements. All of the companies on our website are vetted by us to make sure they are good quality, secure and insured. Furthermore, we don't have any bookings on our system in your name. For these reasons I am confident that on this occasion you are mistaken as to which company you are reviewing.
Thanks
Park and Go.
No stars
I would give no stars if I was able but that option isn't available.
We all know about Covid-19, it isn't going to magically disappear overnight, so if you can't do 'meet and greet' because you would need to touch someone's keys, then why advertise it and charge an extra £20, ontop of the park and ride £40 fee?
I wonder why you dont use gloves?
But if that isn't an option then please take off the option to 'meet and greet' you have had over 6 months to do this and give me my £20 back for the none existent service that I received.
Just had a reply that apparently the reason I didnt get picked up was because it would of incurred an additional £25 charge??
I've just rechecked the quote page, it says £60 for meet and greet, so if you are going to reply, give the correct information.
I parked at the airport as instructed, rang, was told noome would come to meet me, to drive to your car park, I paid a £4 exit fee then drove to meet you.
What are you lot on?!?!
October 25, 2020
Reply from Park and Go
Dear Mrs Steele
This is only to review the booking experience at www.parkandgo.co.uk.
You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.
We have spoken to Imagine Meet and Greet to discuss your booking and their explanation is because you didn't call as instructed before arrival at the airport and were in the Express drop off for over 20 minutes before you called which incurred an exit charge of £25
Regards
Martin
Park and Go
Park & Go (APC Meet & Greet Stansted) I…
Park & Go ( APC Meet & Greet Stansted ) I collected my car from APC Meet & Greet last Friday 16th October , it looked like it had been used for a car rally or raced around a farmers field ? all 4 wheels and wheel arches were caked in mud . Also the passenger foot well was also muddy?. And my rear seats had been sat in , the rear seats are never used by me. Also your deliver driver swore at me when i complained. It took me two hours to clean my car inside and out. DO NOT USE Park & Go (APC Meet & Greet Stansted)
October 18, 2020
Unprompted review
Reply from Park and Go
Dear Mr Roberts
This is only to review the booking experience at www.parkandgo.co.uk.
You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.
Regards
Martin
Park and Go
Excellent service thank you
October 18, 2020
What a fantastic setup and service!! ⭐️⭐️⭐️⭐️⭐️
What a fantastic setup and service!!! ⭐️⭐️⭐️⭐️⭐️ Booked online easy, dropped off the car and was on the mini bus and at the airport departures within minutes!! I’ve saved over £100 by booking online and not parking at the airport 0.5M away.......it’s the only choice for me from now on! 👍
October 4, 2020
Unprompted review
VERY GOOD WEB-SITE
September 30, 2020
Unprompted review
Very friendly and efficient booking…
Very friendly and efficient booking service.
September 29, 2020
Unprompted review
Services
The communication was good. The drivers instructions on clients return was clear.
September 20, 2020
Unprompted review
Excellent service ,replies quick
Excellent service ,replies quick, efficient, and helpful
September 11, 2020
Unprompted review
Very efficient booking system
September 10, 2020
Unprompted review
Excellent service with the process…
Excellent service with the process completed with the minimum fuss.
September 9, 2020
Unprompted review
Brilliant simply brilliant
September 9, 2020
Unprompted review
The guy sitting at front desk was very…
The guy sitting at front desk was very rude. Aged between 55 to 60s white origin felt very humiliated the way he spoke to me especially being a lawyer. I just expected a normal service as I approached him very rude. The other staff ie drivers who were nice they also said that 3 people also complained. He needs to be removed if they want business as certainly im not using this car park again.
September 3, 2020
Unprompted review
Reply from Park and Go
Dear Mr Khan
This is only to review the booking experience at www.parkandgo.co.uk.
You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.
Regards
Martin
Park and Go
A38 park and go Bristol Airport
We were really happy with the service from park and go at Bristol airport. Nick was really pleasant and professional and made our experience run smoothly. 100% recommend ! :)
August 30, 2020
Unprompted review
Fantastic service by A38 m&g at Bristol
Fantastic service by A38 meet and greet at Bristol. Communication was amazing. There ready and waiting when we arrived and literally a minute after us on return. Definitely use again.
August 28, 2020
Unprompted review
Easy to book online
Easy to book online, confirmation email sent immediately. Parking facilities and service good
August 26, 2020
Unprompted review
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